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Brown's Dulles Nissan

45155 Towlern PlaceSterling, VA 20166
1-877-771-49971-877-771-4997

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

WE DON'T PLAY GAMES.WE DO VALUE YOUR BUSINESS,100% CUSTOMER SATISFACTION IS OUR GOAL.PLEASE COME SEE US,BUY HAPPY.

Why You Should Buy a Used Car From Us

WE DON'T PLAY GAMES.WE DO VALUE YOUR BUSINESS,100% CUSTOMER SATISFACTION IS OUR GOAL.PLEASE COME SEE US,BUY HAPPY. 3 DAY EXCHANGE POLICY. 3/3000 LIMITED POWERTRAIN ... Read more
WE DON'T PLAY GAMES.WE DO VALUE YOUR BUSINESS,100% CUSTOMER SATISFACTION IS OUR GOAL.PLEASE COME SEE US,BUY HAPPY. 3 DAY EXCHANGE POLICY. 3/3000 LIMITED POWERTRAIN WARRANTY. ONE YEAR ROADSIDE ASSISTANCE.

Languages Spoken

  • Español
  • Français

Dealer Disclaimer

Taxes, tags, freight (amount specific to vehicle selected), $489 processing fee & dealer installed options are additional. The Buy Happy Price 1) includes all applicable ... Read more
Taxes, tags, freight (amount specific to vehicle selected), $489 processing fee & dealer installed options are additional. The Buy Happy Price 1) includes all applicable rebates & incentives. 2) includes the college grad incentive of $600 (requires proof of recent graduation & financing through NMAC for the Altima, Altima Coupe, Rogue, Sentra, Versa Hatchback, Versa Sedan (excludes S trim), Juke, Xterra, Frontier & Cube. 3) includes Active/Reserve Military Nissan Business Associate Incentive of $600 (requires proof of military affiliation). 4). includes NMAC financing cash for select models, NMAC cash values are: Versa Note 2014- 2015 $500, Versa Sedan 2015 $250 (excluding Sedan with PLUS package), Sentra 2014 $500, Altima 2014-2015 $1000, Maxima 2014 $500, Rogue 2014-2015 $500, Murano 2014 $500, Pathfinder and Pathfinder HEV 2014 $500, Frontier 2014 $500, Leaf 2014-2015 $3500. Bonus cash from NMAC included in pricing, 2014-2015 Versa Sedan S only $500, Sentra 2014 $500, Altima 2014-2015 $500, Titan 2014 $1500. See Additional disclaimers above in dealer comments section.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.7
    Friendliness
  • 4.3
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 143 
KnitterChick11/28/2014 03:30:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sherman Henderson
We were met in the lot and immediately helped. Our salesman, Sherman Henderson, answered all our questions and was with us through the entire process. It was Sunday afternoon, they were busy but not an employee there walked by without asking if we had been helped. The process was very relaxing. I highly recommend this dealership.
swjones310/26/2014 09:45:38 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin
They are the nicest people and the best place to buy a car. They worked with me to get the Murano with the options I wanted. I will definitely be back when i buy my next Murano! Steve
Spartanbob898/19/2014 08:16:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Victoria, Laurie and Sherman
The best car buying experience I have ever had! I will definitely recommend this dealership to everyone I know that is in the market for a new car.
JCY14/09/2014 11:03:29 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Joe S., Jad
I recently bought a 2014 Nissan Versa S Plus from Brown's Dulles Nissan. It was one of the worst car buying experiences ever. Especially after the fact. I went in expecting to get scammed and they did not disappoint on that. They list their cars on their website with the MSRP and their internet price. When you go to the dealership, they tell you the internet price is the price. In my case under 12K. Not bad for a brand new car. When I asked the salesman for the out the door price, and how we reached that number, I was presented a piece of paper with the internet price, the out the door price and he had hand written the additions to the internet price to reach the out of door price. The additions started with a $895 new car prep and dealer installed options charge. This is a very basic vehicle with the only dealer installed options being cheap carpeted floor mats and trunk mat. So, for them to detail the car, plug it into a computer and check the systems and install floor mats that couldn't have cost them over $50, I'm paying $895 and being told it is a charge on all new vehicles. Next I was told the price included WV sales tax. That's expected, WV being my home state. Next was a $100 charge for title and registration fee. Also expected. Then a processing fee of $489 and some other fees to the tune of $2825. Pretty steep, but not totally out of line for a brand new car. So we agreed on the price. Next we moved on to the finance department. Somehow in the finance department the price jumped another $200 and the finance person could only explain by saying it may be a buy down on the interest rate. $200, not a big deal. So we continued. Now I pick up the contract to read it and as soon as I do, in walks another woman that starts asking me questions. I still don't know who she was. Possibly the finance manager. I set down the contract, because I can't concentrate on what I'm reading. She leaves the office and the finance person starts going over the title and registration paperwork. As soon as I pick up the contract to read it again, here comes this other woman again. Walks in and starts talking to me again. This happened 4 or 5 times. Everytime as soon as I would pick up the contract to read it. I didn't realize it at the time, but I believe her job was to distract me from reading the contract. In any case, I signed the contract and didn't even realize until I called my insurance company two days later, that the price on the contract had jumped another$1000 and then my down payment and “customer cash back” was applied to exactly $1000. I was also charged WV sales tax on the final price, when it was supposed to be included in the final price. I was also charged the $489 processing fee after the final price, when it also was supposed to be included in the final price. I told my insurance company who the lean holder was and insured the vehicle. That day after I insured the vehicle, I start getting phone calls from a finance company that I have never heard of, telling me they are financing my new car. I also start getting phone calls from someone saying they work at the dealership and need to ask me some questions. The problem with that is, they weren't pronouncing the name of the dealership correctly. I called the dealership and the sales manager was unavailable, so I spoke with the finance manager. I was told that the company that called me was indeed the company that financed the car and that I had to talk to the sales manager about the other phone calls and any pricing concerns. So far the sales manager, Jad, has not been available or returned any phone calls over a week later. I did talk to a sales manager, Andrew, who argued with me that the sales tax and other fees were not included in the price, but he would not review the papers in the sales folder. Naturally, I was not given copies of about ten papers in that folder and I totally expect the piece of paper explaining the selling price to disappear from that folder. In the end he told me that he did not handle the sale and that Jad would have to handle this and would call me back. I have called aski8ng to talk to Jad several times and he is never available and doesn't return calls. Finally, after driving the car home, I notice what looks like the paint is pealing on the edge of the hood and trunk of the car. (white car). I check it out and find that it is the plastic from the manufacturer that has not been fully removed and there are yellow crayon marks inside all of the door jambs. I paid $895 to have those removed.. Very poor attention to detail by the so called new car prep team.
dpmack3/20/2014 07:31:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sherman, Jay
These guys are the best. They stand behind their work! Customer service is #1 priority You won't be disappointed!! Highly recommended..see for yourself
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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