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DARCARS Chrysler Jeep of Waldorf

11755 S Business Park RdWaldorf, MD 20601-2955
1-877-769-66041-877-769-6604

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your ... Read more
At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us& from sales and financing to parts and service and all touch points in between. We hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

Why You Should Buy a Used Car From Us

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your ... Read more
At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us& from sales and financing to parts and service and all touch points in between. We hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

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Dealer Disclaimer

Adjusted price includes, all factory/dealer incentives, rebates , bonus cash, and finance/trade assist, but does not include destination, tax, tags, and $300 dealer proce ... Read more
Adjusted price includes, all factory/dealer incentives, rebates , bonus cash, and finance/trade assist, but does not include destination, tax, tags, and $300 dealer processing charge.Not everyone will qualify for all rebates. You may also qualify for additional rebates such as Military and College Graduate programs. We try to confirm the accuracy of each listing. Please call to confirm vehicle availability, equipment and price."
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 5.0
    Quality Of Work
  • 4.5
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 22 
ELLEN 91012/16/2014 11:58:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:I forget the Managers Name but he was awesome
My husband and I went in to purchase a Jeep for our son and a gentlemen named Frank Mitchum was our Sales Person. He was awesome - no pressure did whatever we asked and even got us the best financing. Every person whom worked at this dealership was so friendly. I know that every single person in there held conversation with us on a personal level - it was awesome. If you ever want to have a awesome experience buying a vehicle please go to this delaership and ask for Frank Mitchum - you will leave with a smile on your face. I have never had a awesome experience buying a car, but I can tell you at this dealership I left with a smile on my face and just felt good about the whole deal.
ksbeck7/12/2013 09:03:15 AM
2.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mary Freeman
The salesman was extremely helpful and even offered to pick me up since I live far from the dealership but was interested in a used vehicle there that suited my needs. Likewise the finance gentleman was helpful and explained everything. No problems here. the price was ok, My problem arose a month later when I inquired about the permanent tags and my payment booklet. All of the sudden Mary gets involved and low and behold they can not mail the tags and I have to spend the better part of a day driving there and back to pick them up. I insist this is unreasonable and that I would simply like the tags to be mailed (as I was told they would be when I purchased the vehicle) but she insists they can not. Finally I offer to pay the $5 to cover the mailing and she says ok but I have to mail them a check first. Really Waldorf? you can't cover a $5 tag mailing fee to provide the customer service you promised when you sold the vehicle? Considering the huge inconvenience to me to drive all the way there to pick up the tags, is having a disappointed customer really worth the extra $5? Oh and as far as the payment book I was told they didn't know anything about that and that I would have to look into that myself? They've got the selling part down but not the follow up. When you buy a vehicle having legal permanent tags and the ability to submit your payment is pretty important you would think they would do more to facilitate these aspects of the purchase process.
slevans16/19/2013 07:24:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Villanueva, Ali, Gary, Fran
I am so happy that I visited this dealership and was treated with the utmost respect as soon as I entered the showroom. Everyone was extremely professional and polite and businesslike. Gary immediately referred me to my salesman, Brian and he patiently and accurately explained how everything on the vehicle worked before I took the test drive by myself. I had not purchased a Jeep since 2004 and so much had obviously changed for the better and for safety. Brian patiently explained every detail and answered every question that I had. I also received much more than I anticipated for my trade thanks to Gary. I was then ready to talk financing and Ali really took care of me. Although I was pre-approved with my credit union, he beat their interest rate and also discounted the extended warranty and made sure I was happy and comfortable with the deal. I would definitely recommend this dealership and their professional and caring staff to all of my friends and acquaintences Job Well Done!
jerryjaysalinas5/06/2013 01:44:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Zweifel
This was the first time I have ever purchased my own vehicle. For a first timer, the customer service at dealership was exceptional! I knew exactly what I was interested in when I first walked in, at a price I was willing to pay. Sales Representative John Zweifel did a great job explaining everything I needed to know about my potential purchase. After test driving it, I knew it was the vehicle I wanted. Processing all the paperwork took as long as expected when buying a vehicle, but left there with a new 2013 Jeep Wrangler Sport! Since I drove alone to the dealership, John even followed/drove to my house and back in Arlington, VA. That demonstrated exceptional customer service. I would definitely work with this dealership again in the future.
waller76124/16/2013 08:24:50 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Villanueva
I brought my new Chrysler 200 on Friday, April 12 and Mr. Villanueva was an outstanding salesman. He made the transaction a smooth process and I was very pleased with the beauty of the car and wonderful customer service of the dealership. This is my second purchase (2008 PT Crusier) from this dealership and they are still just as friendly and helpful.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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