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The Used Car Factory

27725 Three Notch Rd.Mechanicsville, MD 20659
1-855-427-27091-855-427-2709
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Services and Amenities

  • Service Centers
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat bu ... Read more
At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you' ve had, you can count on our dedicated sales staff to make it the best buying experience possible. From the moment you step on our lot until the time you drive away in your next car, your car buying experience is our #1 priority!

Why You Should Buy a Used Car From Us

At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat bu ... Read more
At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you 've had, you can count on our dedicated sales staff to make it the best buying experience possible. From the moment you step on our lot until the time you drive away in your next car, your car buying experience is our #1 priority!

Dealer Disclaimer

Price excludes tax, tags and dealer processing charge of *$299. (*not required by law) See dealer for complete details. Not responsible for typographical errors.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 205 
Truck20117/30/2015 03:00:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Donny Dunbar,Sheila Nimmerrichter
Very happy In and out fast no BS I told him what I want it he search for any found my dream truck can't ask for anything better than that Donny Dunbar thank you
The Used Car Factory responded to this review
7/30/2015
Thanks so much for going out of your way to write this great review! We’re very glad to know that Donny was of such help to you during your visit, and he is a valuable team member, indeed. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
ts7/29/2015 12:01:27 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve was great too.
I saw this dealership on the web when looking for places to see about a car. My husband and I got there, we were meet by Scott. He was friendly and just awesome. He answered all our questions about everything. We were treated by everyone like we were at a major dealership for new cars. We have told other people about this place and to see Scott.
The Used Car Factory responded to this review
7/30/2015
Thank you for writing this amazing review of our dealership. At The Used Car Factory, we strive to provide all of our guests with 100% customer satisfaction and it's a pleasure to hear that Scott and the rest of our team did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
Timmy,R7/20/2015 09:51:06 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Donny Dunbar,Sheila Nimmerrichter
The Customer Service is Great! Donny in sales is very knowledgeable and professional when dealing with customers . I would highly recommend this dealership to family and friends.
The Used Car Factory responded to this review
7/30/2015
Timmy, thank you for writing this amazing review of our dealership. It’s a pleasure to hear that Donny has been very knowledgeable and professional and that we provided you with a great customer service during your visit. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
LarryE7/04/2015 12:08:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Cindy Holcomb,Sheila Nimmerrichter
I am one of those people who really researches a product before purchase. My selection and purchase from "The Used Car Factory" was no exception. The large inventory of vehicles on site made it easy to compare features of several vehicles at the same time. The staff provided a "No pressure to buy" environment that made my buying experience easy and enjoyable. I recommend this dealership for those looking for a friendly, knowledgable and professional transaction.
The Used Car Factory responded to this review
7/30/2015
Larry, thank you so much for your terrific review about our dealership. We are very pleased that we could make your visit easy, enjoyable and pressure free, and we believe that's how every car buying experience should be. Our customers come first no matter what the situation is, and we are happy you enjoyed your time at The Used Car Factory. Please come see us for any future needs! Thanks again. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
The Used Car Factory responded to this review
7/30/2015
Larry, thank you so much for your terrific review about our dealership. We are very pleased that we could make your visit easy, enjoyable and pressure free, and we believe that's how every car buying experience should be. Our customers come first no matter what the situation is, and we are happy you enjoyed your time at The Used Car Factory. Please come see us for any future needs! Thanks again. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
hez4reel7/01/2015 12:25:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Cindy Holcomb,Sheila Nimmerrichter
From the moment we stepped on the lot to the moment we drove off the lot with our new "used" vehicle, we were treated like we were the only customers there. The service from this dealership is incomparable. The sales agent was not only knowledgeable, but her personality made the entire experience less stressful and fun. The managers were involved, friendly, and made us comfortable during every aspect. I would recommend them to anyone in the market for a new 'used' vehicle. Great prices and great service all in one place!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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