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The Used Car Factory

27725 Three Notch Rd.Mechanicsville, MD 20659
1-855-427-27091-855-427-2709
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Services and Amenities

  • Service Centers
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat bu ... Read more
At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you' ve had, you can count on our dedicated sales staff to make it the best buying experience possible. From the moment you step on our lot until the time you drive away in your next car, your car buying experience is our #1 priority!

Why You Should Buy a Used Car From Us

At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat bu ... Read more
At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you 've had, you can count on our dedicated sales staff to make it the best buying experience possible. From the moment you step on our lot until the time you drive away in your next car, your car buying experience is our #1 priority!

Dealer Disclaimer

Price excludes tax, tags and dealer processing charge of *$299. (*not required by law) See dealer for complete details. Not responsible for typographical errors.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 155 
happypanda9612/21/2014 10:06:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Donny Dunbar,Brian Hydock
Super friendly and were a great help to my special needs concerning buying a car. I would recommend this dealership to my friends and family.
The Used Car Factory responded to this review
12/22/2014
Thank you for writing this great review! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your recommendations, and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.  Best regards, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
leanne.hicks.512/07/2014 03:38:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Donny Dunbar
I was very impressed by this dealership when I called and spoke to Donny. Over the course of a few days, I was able to tell him exactly what I was looking for, the issues I was currently having with my other vehicle, and my price range. We were able to narrow it down and find a vehicle that is perfect for my size family. From start to finish, there was no pressure from anyone to purchase something we did not want. This was by far the easiest experience with a dealership I have ever had. I would definitely recommend them to anyone.
The Used Car Factory responded to this review
12/08/2014
Congratulations on your new 2008 CX-9, Leanne! It is imperative to us that we make the car-buying experience pressure-free and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
lizgray7512/03/2014 04:12:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Blado
It was the day before Thanksgiving and I needed a tune up before I left on vacation. I called The Used Car Factory to see if there was any way they could fit me in. Not only did they but they did it with a smile at a great price. When I picked up the car, I met Dave and he was knowledgeable about my car and explained to me what needed to be taken care of and what could wait. I will never take my car anywhere else. Thank you for the outstanding service.
The Used Car Factory responded to this review
12/04/2014
Thank you for writing about your visit with us! I am happy to hear that Dave and our service team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. I'll be sure to pass along your compliments. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
saratayy12/02/2014 05:18:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Jody Yeatman
Purchased a used Ford Fusion from The Used Car Factory and my experience was wonderful. We made an hour trip just for this dealership and they worked woth us % 100 of the way.
The Used Car Factory responded to this review
12/04/2014
Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and we are thrilled to hear that we've been successful at this. I hope that you are enjoying your new Ford Fusion! We appreciate your business, and let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
cassandra.cyr.711/24/2014 10:20:13 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Blado,Steve Pyles,Donny Dunbar,Brian Hydock
I was pleasantly surprised at the service we received on a busy Saturday!!! Donnie was swamped, but was able to make sure we were taken care of! Brian ( talking fishing!!) was great, Dave was great and Steve ( the numbers guy!) was very helpful and was able to get us a better deal in financing then what we first were told! Overall, I would recommend these guys to anyone! Friendly, no pressure sales and easy going ...Thanks guys! ~ David and Cassandra
The Used Car Factory responded to this review
12/04/2014
We love hearing from our customers Cassandra and David, so thank you for taking the time write this glowing review. It's wonderful to hear that Donny, Brian, Dave, and I were able to provide you with a great experience! We really appreciate this feedback, and I'll make sure to share it with the rest of them. Thank you, and if you have any other questions or needs, please feel free to contact us. Best Regards Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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