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The Used Car Factory

27725 Three Notch Rd.Mechanicsville, MD 20659
1-855-427-27091-855-427-2709
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Services and Amenities

  • Service Centers
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat bu ... Read more
At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you' ve had, you can count on our dedicated sales staff to make it the best buying experience possible. From the moment you step on our lot until the time you drive away in your next car, your car buying experience is our #1 priority!

Why You Should Buy a Used Car From Us

At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat bu ... Read more
At The Used Car Factory we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you 've had, you can count on our dedicated sales staff to make it the best buying experience possible. From the moment you step on our lot until the time you drive away in your next car, your car buying experience is our #1 priority!

Dealer Disclaimer

Price excludes tax, tags and dealer processing charge of *$299. (*not required by law) See dealer for complete details. Not responsible for typographical errors.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 186 
MEHarris094/22/2015 11:48:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Donny Dunbar,Brian Hydock
Donny, Brian, and Steve were all welcoming, friendly, knowledgable, and a pleasure to work with! We have been searching for a vehicle to fit specific needs and drove down from Silver Spring to test drive, and purchase an Infinity QX 56. We hit traffic coming down and everyone happily stayed an hour after closing to finish the deal. The car is beautiful and was a great price! We highly recommend purchasing a car here!
The Used Car Factory responded to this review
4/23/2015
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We appreciate your business as well your recommendation and please feel free to call or stop by if there is anything else we can do to help you. Take care! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
lloyjm4/21/2015 10:48:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Jody Yeatman,Brian Hydock,Cindy Holcomb
I had a great experience with this car dealership. I didn't feel pressured to buy anything everyone was very nice and laid back not like most dealers. I would recommend The Used Car Factory to any and everyone.
The Used Car Factory responded to this review
4/22/2015
Thank you for taking the time to write about your experience. It is magnificent to know that our staffs were able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. We appreciate your business as well as your recommendation. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
Joanie34/20/2015 08:08:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Brian Hydock,Chris Ellsworth
Chris Ellsworth spent a lot of time researching the car that was right for me and kept in contact with me about my needs. He researched everything about the car that I was interested in and was able to answer all of my questions when I expressed interest in buying the car. He was polite, patient, and a complete gentleman. I would not hesitate to recommend Chris to all of my friends and family. .
The Used Car Factory responded to this review
4/21/2015
It was a pleasure to read about your buying experience working with Chris. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
Kylexpark4/18/2015 06:55:08 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Brian Hydock,Cindy Holcomb
We bought a 2008 Honda Pilot from The Used Car Factory. The process was fast and easy, and we got a dependable family vehicle with easy financing at a great price! Thank you Used Car Factory.
The Used Car Factory responded to this review
4/20/2015
Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at The Used Car Factory! If there is anything else we can do for you, please contact or visit us. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
mommyw14/12/2015 10:27:32 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Pyles,Donny Dunbar,Brian Hydock
Bought my first vehicle here and the sales associates were very nice and helpful in helping me pick the best vehicle for me. Would recommend this dealership to friends and family.
The Used Car Factory responded to this review
4/13/2015
It was a pleasure to read about your first buying experience with us. Congratulations on your new car. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for this review and for your recommendation. We look very forward to seeing you again. Sincerely, Steve Pyles - Business Manager - stevep@centuryusedcarfactory.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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