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Honda of Bowie

2260 Crain HwyBowie, MD 20716
1-877-647-52551-877-647-5255
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Honda of Bowie will provide info on the upcoming ne ... Read more
We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Honda of Bowie will provide info on the upcoming new Honda models for Bowie and proudly serves the Annapolis, College Park and Laurel area. We offer excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!

Why You Should Buy a Used Car From Us

Honda of Bowie is Maryland's #1 Certified dealership.We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. ... Read more
Honda of Bowie is Maryland's #1 Certified dealership.We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Honda of Bowie will provide info on the upcoming new Honda models for Bowie and proudly serves the Annapolis, College Park and Laurel area. We offer excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 262 
MistiB12/29/2014 04:23:19 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bill Lavin,Kristopher Row,Dave Davis
1) I went in to Honda of Bowie for service today and was not even greeted by 1 of the 4 employees in the garage area so I figured it was best to go inside and get a manager since I was irate about the continued service problems of my car anyway. 2) How does HoB claim they are #1? What exactly are they #1 of!?!? I hate to see #2 or #3. Maybe they are 1 of 1. 3) The other day I dropped it off for service and requested the car wash since it was included in my original purchase. At first glance the wash looked great, but then when I went to put something in the trunk I noticed the back was dirty and smudged! 4) Do not fall for their lifetime car washes and shuttle service. The shuttles only go about 10 miles away so if you live north of Crofton, you need to find your own ride. 5) On a separate day for more service (yep, you guessed it - I bought a brand new car from them with problems from the get-go!), the service guy who greeted me said if they repaired my car the problem would persist anyway. Can you believe it? And he said there were no loaner vehicles available and there was no telling when there would be. AND he said there was just no way to guarantee me a ride so he basically said they couldn't help so I drove off, but went inside the main area. After speaking with 2 separate people, I was finally told that they could provide me an Enterprise rental at no cost and they weren't sure why I was told otherwise! 6) During that same visit, the GM practically ignored my ongoing issue and even had me test driving a brand new car rather than repairing my problem! I almost fell for that mess until I demanded my car needed to be fixed. 7) After the most recent service, I received a phone call just making sure that my experience was excellent. I think I threw her off because I said it was horrible. She said a manager would be calling me within a day or two. A month later and I'm still waiting on that phone call. 8) I gave them a really bad review when this all started and requested to be contacted. I haven't heard a thing yet. 9) Don't bother with Honda of Bowie. Ever.
Honda of Bowie responded to this review
1/03/2015
As a car dealer we welcome all criticism of our sales, service and parts department. As I received this complaint I immediately went into talk to our service director. Our service was packed with 40-50 people in our waiting room. This particular customer was sitting in our waiting room posting this review. Waiting for her car to be completed she wanted free service under the guise of writing a bad review as lets just say it went "if you don't, I'll"…… No one or no business should be moved to make decisions with threats. We will not succumb to that unfair tactic. We give “good will services” to many of our customers that may be in need or service with us for various reasons. Honda of Bowie has the unique position of employing 8 master technicians Most dealers have between1-3. Our commitment to service excellence is stamped in that statement alone. I urge any of our customers to please contact me. As I will respond to any and all compliments and, or complaints. Jeffrey Berlant Honda of Bowie General Manager 301-218-2302
toomacmac11/29/2014 11:12:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Anthony
If you are in the market for a Honda automobile you owe it to yourself to see Jessica Heureaux and her team members at Honda of Bowie. Last weekend we purchased a Honda CRV from Jessica (our 3rd pre owned certified from Honda of Bowie) and last evening my daughter and son in law purchased a Honda Pilot from her. We all found Jessica a pleasure to work with, she was very knowledgeable about the Honda product line, she patiently answered ALL of our (MANY) questions, worked with us on our trade in, helped us explore options to find the right vehicle to fit our needs (we considered new and certified) and most importantly our budget. With the family purchasing four vehicles from Honda of Bowie we've found a good selection to chose from, their pricing competitive, and a friendly atmosphere. The "Care for Life" package and the folks in the service department will take good care of your Honda maintenance needs. Working with Jessica on two vehicles in the past week was truly a pleasure. She provided us with all the information about the choices we had and allowed us to make the decision that best fit our needs. If you are looking for a Honda go see Jessica at Honda of Bowie.
JohnCrofton8/13/2014 09:44:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christopher Franklin
I had three TrueCar prices on a 2014 Honda Pilot EX-L. Bowie was not as low as Rosenthal in VA. however Rosenthal did not offer free oil changes, diagnostics, car washes, or shuttle service for the life of the car. I asked if they could beat Rosenthal's price and to get back to me. The next day Bowie offered me a lower price than Rosenthal and included free oil changes, diagnostics, car washes, or shuttle service for the life of the car. Qualified for 1.9% financing too. Bought the car that night. No pressure and very accommodating.
at1234567897/16/2014 10:24:40 AM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Do Not Recall
Although the car purchasing process was smooth, this dealer did not correctly transfer my tags to my newly purchased vehicle as they said they would. Subsequently, my car was towed and I was ticketed for having tags that were registered to another vehicle. I've attempted to reach out to the dealership to discuss, but have not heard back to date.
Honda of Bowie responded to this review
9/15/2014
With no name attached to this complaint, we believe that we have identified this customer, and he experienced an issue because of monies/fines owed to DMV. These type of issues are out of our control.
billp6/23/2014 08:52:36 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Nicole Thomas
Can you say "Bait and Switch"? ... After coordinating with a Honda of Bowie sales representative (Nicole Thomas) to visit the dealership to test drive a specific used vehicle listed in inventory (and still listed in inventory as I write this review), I made a long trip to our appointment. Ms. Thomas welcomed me, took all of my information, and questioned why I would not be interested in a newer vehicle before our scheduled test drive. She left to retrieve the vehicle, only to come back and announce "The vehicle was just sold (with emphasis on "just"). Would you be interested in looking at another vehicle?". ... I am a long-time Honda customer. I am disappointed that Honda allows Honda of Bowie to operate given their deceptive sales practices. ... I highly recommend you not waste your time with this dealership. You may find yourself completely disappointed with their lack of business ethics as I did.
Honda of Bowie responded to this review
9/15/2014
As the General Manager of the dealership I can promise we do not support this type of behavior. As the marketplace leader in Certified Honda car sales, we price our inventory to turn (be sold) in a 30 to 45 sale cycle. It is called marketplace pricing where we price the inventory at or close to being the most competitive priced in the market. It is possible that when the call was made the vehicle was available and by time the customer arrived it had been sold. I not be happy with that situation as a customer either and can understand the idea of bait and switch. We carry over 150 used vehicles in stock on average and hope that if something sells that we have another vehicle that can meet our customer’s needs.
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