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355 Toyota Scion

15625 Frederick RoadRockville, MD 20855
1-866-936-15391-866-936-1539

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your i ... Read more
At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us& from sales and financing to parts and service and all touch points in between. We hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

Why You Should Buy a Used Car From Us

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your i ... Read more
At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us& from sales and financing to parts and service and all touch points in between. We hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

Languages Spoken

  • Español
  • "中文"
  • Français

Dealer Disclaimer

Price includes all applicable incentives. Excludes tax, tags and $300 processing charge.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 3.8
    Quality Of Work
  • 3.9
    Friendliness
  • 3.9
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 117 
hkdo11278/08/2016 06:35:17 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ronald Shaut
Ronnie has been my guy almost every time my family or I have been there to get our cars looked at. He's always incredibly patient in answering my questions and going above and beyond to make sure that I'm not getting more taken out of my pocket than need be. Just recently, I needed to take my car in and when I needed a rental car, he offered to pay for it himself so I wouldn't have to deal with that on top of the maintenance I was going to need to pay for on my car. I didn't end up needing the rental, but it did mean a lot to have someone at 355 I feel like I can count on. He is a fantastic person to work with and actually makes getting my car fixed an enjoyable experience.
355 Toyota Scion responded to this review
8/09/2016
We truly appreciate your wonderful review! We enjoy having Mr. Shaut on our team, thrilled he can always make your experience incredible. Please let us know if you need anything. Looking forward to seeing you again soon!
Jessguglielmi7/17/2016 06:10:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:PJ Mehta
I worked with PJ the used car manager. Very nice great guy!! Helped with the service we had to receive on the head light as well. We made two trips to the dealership before we took ownership of the Volvo. PJ just made the transaction very smooth and good
355 Toyota Scion responded to this review
7/18/2016
Thank you for sharing your great review! We truly appreciate your wonderful words and business. Looking forward to seeing you again soon, enjoy your awesome ride!
Patty Ana5/07/2016 09:13:41 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:JOHN DOE
I came to the facility in November for a synthetic oil change I have 80,000 miles on my Camry, and the oil change is suppose to last me 10,000 miles or 1 year, whichever comes first. I should've known something was off when I was there for only 30mins and my car was "finished" before everyone else that was before me. I assumed they were all getting other/more work done on their vehicles. I noticed that the sticker they put on the window of my car said that I should come back at 90,000 milage for a servicing. So in April (5 months later/about 4,000 miles driven) i went for servicing, they told me that i actually didn't need to be back until November and that my car was in good shape. They made me wait 2 hrs to give me my car back, and then they changed the sticker on my window to read 95,000. That same week my car started to make rattling noises when i turned corners or accelerated, most importantly my car started to turn off as i decreased speed, as I stopped at stop signs or even red lights! I panicked and went to a mechanic that i knew, and thank goodness i did, because my car refused to turn back on when it was at his shop. I insisted that it couldn't be my oil because i'm not due for one until another 5,000 miles. Nonetheless he ignore the sticker and me and checked it anyway. It was dryer than a desert, one one drop of oil was in my engine. He legit wiped the oil stick on his arm to show that it was not low, but EMPTY!!!! He added oil and my car thankfully turned back on. But the lack of oil for so long had already done its damage. My car was inches away from being ruined because this facility did NOT give me an oil change. What type of imbecilic mistake is that??? Were you working on so many cars at the same time that my car wasn't good enough to be replenished with oil???... So my car was running on....mercy.... for 4,000 miles until it just couldn't handle it anymore because of this facility. I feel taken advantage of and disrespected!... Now I have a mechanics bill that i can't even afford to pay for in repairs!!! Spare yourself the headache and possibility that this could happen to you. Go to a different branch or place entirely to get an oil change.
355 Toyota Scion responded to this review
5/12/2016
Hello Patty, I am truly sorry for the trouble. Would you mind emailing me directly at jdobson@darcars.com. I would like to know more details about your last visit. Thank you in advance.
Ali3/27/2016 07:32:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Navid
I've been going to 355 for over 10 years and purchased many cars as well as referring people there. I really only have gone to PJ for purchase, Navid for finance and Bobby for maintenance. Can't get better, more reliable people!! Great deals and I don't have to deal with the BS that comes with buying a car!
355 Toyota Scion responded to this review
3/28/2016
Thank you for sharing this Ali! We are very pleased to hear that our team was able to meet all of your needs while with us! Enjoy your new purchase!
ash_wilk3/14/2016 04:48:25 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ismael K. Daho
I had such a great experience working with Ismael. He made the entire process worry free, by communicating with me through each step. I had such a smooth transaction, it was as if I was just shopping at a store, but this time for a luxury car. I came to the dealership not knowing what to expect and left in a luxury SUV that I love. I have already referred Ismael to a friend of mine who recently got married. Him and his wife will be looking for new vehicles very soon. I told them to go straight Ismael and anyone of his wonderful colleagues. Alex in finance is also really great and funny, he made that process easy and pain free. Great work! Thank you soo much Ismael, 10 stars!
355 Toyota Scion responded to this review
3/14/2016
Amazing! We are please that our very own Ismael and Alex were able to make your experience nothing but wonderful. Thank you for your kind words, we hope you enjoy your new car. Welcome to the DARCARS Family!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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355 Toyota Scion : Rockville, MD 20855 Car Dealership, and Auto Financing - Autotrader