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Lexus of Rockville

15501 Frederick RoadRockville, MD 20855
1-888-913-39541-888-913-3954
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

CALL NOW 1-888-913-3954** Our dealership keeps 110 new Lexus loaners for your convenience. You are able to check in for your service appt and leave in one of our loaners ... Read more
CALL NOW 1-888-913-3954** Our dealership keeps 110 new Lexus loaners for your convenience. You are able to check in for your service appt and leave in one of our loaners in 15 minutes. We have our own roadside assistance that sends a factory trained technician to fix the problem where you are. We fix small dings and dents on your Lexus for one year to keep it pristine. We cover you keys for one year from loss or damage. We have a mobile genius that programs your Bluetooth phone and garage door.

Why You Should Buy a Used Car From Us

CALL NOW 1-877-912-3828** You can buy a used car anywhere, at Lexus of Rockville we trade some of the nicest cars in the country so why not buy from us? We keep only the ... Read more
CALL NOW 1-877-912-3828** You can buy a used car anywhere, at Lexus of Rockville we trade some of the nicest cars in the country so why not buy from us? We keep only the choicest Lexus of Rockville trade in's. All of the cars that do not meet our standards are sent to auction. Our pricing is what attracts buyers from coast to coast. We work with narrow margins and our cars are usually sold within ten days. No hassle buying works for you and us.

Languages Spoken

  • Español
  • Français
  • 한국어

Dealer Disclaimer

Price excludes dealer processing charge and freight charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.3
    Quality Of Work
  • 4.2
    Friendliness
  • 4.1
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 103 
cbseye-sam4/22/2015 10:20:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Schutz, Leo Inglesby, Tom Proctor
The RX350 was purchased just two days ago so it is a bit early to really assess the vehicle - even thought the ride home (about 2 hours in the rain to Stafford Virginia) was a pretty good test - Great Vehicle. The real deal was the purchase process and the "bottom line" which was negotiated through the internet with Brian Schutz who gave us a outstanding deal. All the employees we came in contact with were not only professional but also very knowledgeable - especially Leo who went over all the details on the vehicle. After many years of buying many vehicles this has been one of the most Stress less, Quickest, and Relaxing new car buying experiences we have had. Thanks to Brian, Leo and Tom.
Thanks3/05/2015 10:54:13 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me: Don Nikcles
The WORST experience of my life. I purchased a CPO Lexus for $55,000 from Lexus of Rockville. It's been the shop approx. 10 times (suspension, brakes, gears sticking, right front noises, not a smooth ride, leaning to the right, uneven hood and lines and over spray of paint indicating previously in accident, etc.). I'm nervous driving the car because it make wobbling noises to point it sound like the wheels are going fall off; if you touch the brake everyone must embrace in their seats. They constantly deny everything and correct the problems. They also refuse to provide a service tech to ride with me to identify the problem 3 different occasions as well as correcting issues. Therefore, I escalated the issue to the Lexus of Rockville GM with hopes in resolving this issues. Unfortunately, it was a horrifying experience; therefore I took the vehicle to another Lexus dealership; in which they were concern the car had been in a previous accident and also found 4 leaking shocks (dangerous I could had very bad accident). The GM constantly made promise that he would not keep to include sending me an e-mail informing he would provide me another vehicle to my liking (I have the e-mail); I went the next day and he refused to honor his word. To date the car continues to have major issues and it's parked in my garage because Lexus of Rockville refusing to honor the e-mail from the GM and their CPO specifications. I'm currently paying $900 for a defective vehicle. I will continue to pursue justice regarding this matter. Meantime, I highly recommend you STAY WAY FROM THIS DEALERSHIP!!!
mark12/23/2014 01:35:32 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Leo/christine
Would have been the second car from you mainly because the sales experience was excellent last time and Christine is world class at conflict/resolution issues that ultimately lead to an excellent experience. I looked at a GX460 this time but it's just not the right vehicle so I'm have a 4:00 appointment to do the paperwork for a Sequioa . Maybe next time. Thank you.
Chas5012/18/2014 10:13:38 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Doug Quander, Christine Kim and Tim Duncan
The staff was extremely courteous and professional. Doug Quander, my salesman, Christine Kim, manager and Tim Duncan, the finance officer, were great. Each showed they were extremely knowledgeable in their specific areas.
kschenck12/01/2014 04:50:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Willie Savage
This letter is long overdue and I wanted to personally like to thank Willie Savage for assisting me with the purchase of my 2004 Lexus, which I am thoroughly enjoying. Willie's expertise and commitment to providing high quality customer service surpassed my expectations. Willie addressed all my questions and concerns in a professional knowledgeable fashion, which made my purchase effortless! Every step of the way, he followed up during and even after the sale was complete. Willie has my complete dedication as a future customer at Lexus of Rockville. I would highly recommend Willie Savage with Lexus of Rockville to potential future buyers - what a pleasure to do business with! Thank you, Kristen Schenck
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