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Lexus of Rockville

15501 Frederick RoadRockville, MD 20855
1-877-912-38281-877-912-3828
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

CALL NOW 1-888-913-3954** Our dealership keeps 110 new Lexus loaners for your convenience. You are able to check in for your service appt and leave in one of our loaners ... Read more
CALL NOW 1-888-913-3954** Our dealership keeps 110 new Lexus loaners for your convenience. You are able to check in for your service appt and leave in one of our loaners in 15 minutes. We have our own roadside assistance that sends a factory trained technician to fix the problem where you are. We fix small dings and dents on your Lexus for one year to keep it pristine. We cover you keys for one year from loss or damage. We have a mobile genius that programs your Bluetooth phone and garage door.

Why You Should Buy a Used Car From Us

CALL NOW 1-877-912-3828** You can buy a used car anywhere, at Lexus of Rockville we trade some of the nicest cars in the country so why not buy from us? We keep only the ... Read more
CALL NOW 1-877-912-3828** You can buy a used car anywhere, at Lexus of Rockville we trade some of the nicest cars in the country so why not buy from us? We keep only the choicest Lexus of Rockville trade in's. All of the cars that do not meet our standards are sent to auction. Our pricing is what attracts buyers from coast to coast. We work with narrow margins and our cars are usually sold within ten days. No hassle buying works for you and us.

Languages Spoken

  • Español
  • Français
  • 한국어

Dealer Disclaimer

Price excludes dealer processing charge and freight charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.3
    Quality Of Work
  • 4.2
    Friendliness
  • 4.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 106 
commonsense6/14/2015 03:22:48 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:No need.
We have wasted 5 hours at this dealership for nothing. We were planning on trade-in both of our cars and get 2 Lexuses. Looooonggg story short, At the end of the day all we got was sales person looking for one of our cars keys, (I actually found them in one of the office before him.) sales manager claiming that one of our cars has salvage title, which is shockingly untrue. Even though all the vin no s match (door, dash and the registration), they didn't want to believe that maybe it's the full size iPad scan application you r trying to fit in to a narrow angle on the side of the door causing scan to bring a different number, maybe. But anyways, I don't care, sales person wasn't capable of doing many things in a timely manner. While they were running around trying to find out if our car is really not salvage. Sales manager was asking questions like, air bags deploying and the vehicle being totaled less than a year ago is something I could forget to tell them. I think we just left at the end. Nobody even say a word. We left with no numbers about pricing, leasing options, value of our trade ins. 5 hours! We ended up with nothing but a day with full of .. Lexus makes beautiful cars and we will go to another Lexus dealer next day off and hopefully buy some cars. I would expect better from Sonic Automotive. PS: at least offer some water to people.
ptalwar5/04/2015 11:30:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Leo Inglesby
This dealership has a great team and everyone here is really friendly. My family and I have bought many cars from this dealership and just recently I bought a new RC F and all the times we have bought cars here we got top notch service. I highly recommend this dealership
cbseye-sam4/22/2015 10:20:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Schutz, Leo Inglesby, Tom Proctor
The RX350 was purchased just two days ago so it is a bit early to really assess the vehicle - even thought the ride home (about 2 hours in the rain to Stafford Virginia) was a pretty good test - Great Vehicle. The real deal was the purchase process and the "bottom line" which was negotiated through the internet with Brian Schutz who gave us a outstanding deal. All the employees we came in contact with were not only professional but also very knowledgeable - especially Leo who went over all the details on the vehicle. After many years of buying many vehicles this has been one of the most Stress less, Quickest, and Relaxing new car buying experiences we have had. Thanks to Brian, Leo and Tom.
Sami4/14/2015 04:29:49 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Willie Savage
Don't trust these guys at all, I visited them and test drived a car, which I decided to buy. The only thing that holding me from buying it was availability of money, so I had to contact my bank in my country to wire transfer the money, which took two days to arrive to the US. After I got hold of the money I contacted the sales man (Willie), and he simply told me he sold it this morning, though I asked him to to book the car for me. Shame on you Lexus of Rockville.
Thanks3/05/2015 10:54:13 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me: Don Nikcles
The WORST experience of my life. I purchased a CPO Lexus for $55,000 from Lexus of Rockville. It's been the shop approx. 10 times (suspension, brakes, gears sticking, right front noises, not a smooth ride, leaning to the right, uneven hood and lines and over spray of paint indicating previously in accident, etc.). I'm nervous driving the car because it make wobbling noises to point it sound like the wheels are going fall off; if you touch the brake everyone must embrace in their seats. They constantly deny everything and correct the problems. They also refuse to provide a service tech to ride with me to identify the problem 3 different occasions as well as correcting issues. Therefore, I escalated the issue to the Lexus of Rockville GM with hopes in resolving this issues. Unfortunately, it was a horrifying experience; therefore I took the vehicle to another Lexus dealership; in which they were concern the car had been in a previous accident and also found 4 leaking shocks (dangerous I could had very bad accident). The GM constantly made promise that he would not keep to include sending me an e-mail informing he would provide me another vehicle to my liking (I have the e-mail); I went the next day and he refused to honor his word. To date the car continues to have major issues and it's parked in my garage because Lexus of Rockville refusing to honor the e-mail from the GM and their CPO specifications. I'm currently paying $900 for a defective vehicle. I will continue to pursue justice regarding this matter. Meantime, I highly recommend you STAY WAY FROM THIS DEALERSHIP!!!
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