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Criswell Chevrolet

503 Quince Orchard RdGaithersburg, MD 20878-1407
1-888-744-16361-888-744-1636
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell ... Read more
We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM, Honda, Nissan, FIAT, Commercial Trucks and Isuzu Trucks.

Why You Should Buy a Used Car From Us

We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell ... Read more
We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM, Honda, Nissan, FIAT, Commercial Trucks and Isuzu Trucks.

Languages Spoken

  • Español

Dealer Disclaimer

The New Vehicle Internet Sale Price includes rebates, incentives and dealer discounts; customers may not qualify for all incentives; freight, sales tax, tag fees and a $3 ... Read more
The New Vehicle Internet Sale Price includes rebates, incentives and dealer discounts; customers may not qualify for all incentives; freight, sales tax, tag fees and a $300 processing charge are additional. The Used Vehicle Sale Price is plus sales tax, tag fees and a $300 processing fee. All prices, specifications, and availability are subject to change without notice. Pictures may be for illustrative purposes only; offers not valid on prior sales. Every Used Vehicle comes with a free CARFAX vehicle history report. Please contact Criswell Chevrolet in Gaithersburg, MD for details and the most current information.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
rocketgrl2/09/2016 08:17:45 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Peter Eaton,Russell Carter
Russell was very helpful and he will take the time to explain everything to you. He made buying my first vehicle an easy process. When my friends or other people ask me where I bought my car I tell them and I will refer them to Russell.
Trisha02442/08/2016 01:19:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jackie Wells,Russell Carter,Mike Malry
My boyfriend and I came in and met Mike in the parking lot he was very friendly right off the bat. He walked us around the lot showed us every model we had a interest in. We test drove our favorite and fell in love. We bought the car and with our busy schedules it wasn't easy to get to the dealership to do so. Mike and Russell went above and beyond to help us and it was a done deal. Jackie was very quick but thorough with the paperwork, I was in and out of there. Leaving with a very memorable experience. Definitely recommend this dealer if you are on the market for a chevy.
Len441/31/2016 09:10:29 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Witte
Jason Witte is the consummate sales professional, with phenomenal follow-up and customer orientation. He is determined to ensure any concern or issue is dealt with promptly and courteously, and resolved to the customer's complete satisfaction. He is, quite simply, the best sales manager that I ever experienced. Thanks, Jason! Len List
MLEA722@AOL.COM1/28/2016 12:36:43 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:MERLE
Michael L Lea January 6 at 2:27pm · what is lower than 1 star..0 stars. -10 stars. well that is what i would rate the entire criswell dealership the lowest of the low. if you have a problem at the dealership there is nobody there to help you and nobody to hold accountable. the general manager/president kevin szot will never answer a phone call or email. a person would think if a dealership was paid almost $14,000 to repair a car and almost 90 days to complete the repair it would be perfect right?????? well not even close. my vehicle has been back in their repair shop 6 different times to fix substandard work. the technicians at jeep cannot diagnosis jeep issues. i would never ever take a car to the body shop there and i would never purchase a car there. please take my advice and the advice of several other dissatisfied customers who were there with me and go to the other Chevrolet and jeep dealerships in rockville. darcars customer service is superb and the upper management actually will return calls,emails or come out and speak with a customer when there is a problem and work to resolve it. criswell does care about the little man, criswell cares about the big corporate accounts and the customers that fit a certain "mold" and certain "type". they do not cater to minorities and they do not respect our $$$$$.... i will spend my money elsewhere. criswell has ruined my vehicle and refuses to fix it. they are systematically ruining my life also. $14,000 later and an unsafe car. thank you criswell and Kevin szot..see you in court you know where to reach me.. mr LEA
Mike21181/12/2016 05:19:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Furman,Jackie Wells
I had been viewing the inventory of Corvettes at Criswell for months deciding if I wanted one more corvette in my life. My wife and I had pretty much decided on two corvettes to look at when we made our appointment with Mike Furman. We test drove a 2016 corvette and then I spotted a Z51 2LT in Long Beach Red Metallic. I had a price in mind and also a trade price on my C6 2005. We went inside and within 30 minutes Mike gave us a trade price and a price on the 2016. Done deal which has never happened in my lifetime and I've purchased many many cars in my day. Mike was nothing but professional and guided us through the whole process. Thanks Mike as this vette has far exceeded our expectations. Mike & Debbie Locke
Criswell Chevrolet responded to this review
1/19/2016
Thanks so much Mike and Debbie. It was a pleasure working with you. Welcome to the Criswell family.
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Criswell Chevrolet : Gaithersburg, MD 20878-1407 Car Dealership, and Auto Financing - Autotrader