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Fitzgerald's Lakeforest Toyota Scion

907 North Frederick AvenueGaithersburg, MD 20879
1-866-696-21951-866-696-2195
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories

Why You Should Buy a New Car From Us

Over the years we have listened to our customers and responded to their suggestions by offering; NO HAGGLE POSTED PRICES- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANE ... Read more
Over the years we have listened to our customers and responded to their suggestions by offering; NO HAGGLE POSTED PRICES- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANER CAR PROGRAM- FITZ WAY CERTIFIED**138 POINT INSPECTION- FIVE DAY/250 Miles MONEY BACK GUARANTEE- FREE VEHICLE HISTORY REPORT- 150% BEST PRICE GUARANTEE

Why You Should Buy a Used Car From Us

Over the years we have listened to our customers and responded to their suggestions by offering; NO HAGGLE POSTED PRICES- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANE ... Read more
Over the years we have listened to our customers and responded to their suggestions by offering; NO HAGGLE POSTED PRICES- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANER CAR PROGRAM- FITZ WAY CERTIFIED**138 POINT INSPECTION- FIVE DAY/250 Miles MONEY BACK GUARANTEE- FREE VEHICLE HISTORY REPORT- 150% BEST PRICE GUARANTEE

Languages Spoken

  • Español
  • "中文"
  • Tiếng Việt
  • 한국어
  • Русский

Dealer Disclaimer

Price excludes tax, tags and $299 dealer processing fee. Please call dealer to verify pricing and vehicle availability.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 384 
William1/24/2015 09:53:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lisa Lam
????????????(Lisa Lam)?????????,???,???,?????????? 2008???????,2015???????? I bought two cars from Lisa Lam, Toyota Corolla 2009 and Toyota Highlander XLE 2015. Her service was excellent. I purchased Toyota Highlander XLE 2015 at the best price.
alba mejia1/22/2015 08:29:21 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marcus Beverly,Santos Mieses,Oscar Garcia
Oscar was very helpful. He went above and beyond with service. Very Friendly, Made our time worth. Excellent sales person. We are so happy with our 2015 Camry. This is our fourth time buying a car from Fitzgerald Toyota. My family has always been part of them too.
BrianW12/31/2014 03:19:53 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:
I am updating original review. My rating remains the same as my service experience was terrible for numerous reasons and I'm concened about the integrity of the this service location. I am encouraged by the fact that I recieved a prompt call from next level management to learm more abou the experience and try to resolve it. They seem to be aware of the issues at this site and I was told that they are working to address.
Fitzgerald Lakeforest Toyota / Scion responded to this review
1/15/2015
We understand that management has been in touch with you to resolve any issues you had. Thanks.
ironosora12/20/2014 04:05:15 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Pete Musumeci
Pete was great. After a HORRIBLE first experience with Woody, who insulted me and was no help to my mother and I, we gave this place another chance and were blessed with Pete, who helped us out and indulged my horrible attitude and my worse temper. We found a car and got everything together, he was right there and so accommodating the entire time. After discovering some major issues with the used car I bought I came back in to speak with Phil and Pete. They worked with me, indulged my arguments, and got me a great deal on a new Scion XB lease. They do listen when you have issues and try to resolve them.
Fitzgerald Lakeforest Toyota / Scion responded to this review
1/15/2015
Thanks for the feedback. I will be sure to pass this on to management.
Maria.J.Murillo11/26/2014 08:49:08 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Asher
Oscar was my advisor for the purchase of my first car and I could not have asked for a better experience! He took the time to show me my options for a used and new car and talked me through the entire process prior to starting the purchase. The went above and beyond trying to get me the best deal while making sure that I understood everything that was being explained to me. He introduced me to the manager of the store and worked with the Allstate represenative, David, to make sure that the best quote was given for a first time car owner. Sants took good care in explaining and detailing all the expenses of the car as well as the protection plans available. After all the paper work, Oscar congratulated me for my first purchase and made sure that I ubderstood the car and its functions and made sure that the car was warm before I drove away, a small detailed that was very welcomed since winter arrived in Maryland! Thank you David, Santos and especially Oscar for helping me with my first car purchase and making it an amazing experience!
Fitzgerald Lakeforest Toyota / Scion responded to this review
1/15/2015
Thanks, we are glad that Oscar found you the right vehicle. Enjoy!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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