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Plaza Ford

1701 Bel Air RoadBel Air, MD 21014
1-877-846-35751-877-846-3575
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary ser ... Read more
At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary service items, and a VIP membership standing. Each time that you use your Owner Advantage Rewards Card you will accumulate points for valuable savings. It's simple to use. You can check your point balance, receive monthly coupons, and much more& 24 hours a day via the internet at plazaford.com.

Why You Should Buy a Used Car From Us

At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary ser ... Read more
At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary service items, and a VIP membership standing. Each time that you use your Owner Advantage Rewards Card you will accumulate points for valuable savings. It's simple to use. You can check your point balance, receive monthly coupons, and much more& 24 hours a day via the internet at plazaford.com.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes dealer processing charge and freight charge.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 109 
DebbieP7/24/2016 10:24:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Elliot, Gordy Mueller
Elliot handled my internet inquiries; and, he set up my test drive meeting. He was very helpful. Gordy Mueller made the day a great buying experience. He handled all the details quickly. I would definitely recommend!
Crspencer007/23/2016 11:47:57 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Frank. GM. Both unhelpful
Went in to meet with Frank on the advice of a friend. We had a car we found from a different dealer and asked him what he could do for us, practically handing him the sale if his price was competitive. The first impression he gave us was unwelcoming and that we were wasting his time, even though we handed him the car we wanted and we told him we were ready to sign today. Didn't seem to want to help us. Again, his first impression was unwelcoming, we were not an important sale to him. In fact, he literally did not even sit down with us. Stood the whole time. Our minds were made up that we did not want to work with him no matter what price he came back with unless it was really good. Now he came back with a decently competitive price but rolled his eyes and laughed when we said we needed it lower. As teachers we can't stand rolling the eyes and passive rudeness. Said absolutely not happening. We left. Nothing more to be done. On the way out we met with the GM who also said it wasn't happening. We were done there. We ended up going to Packer Ford a few minutes down the road and the experience was the exact opposite. Sales was very helpful, found the car we wanted, and sold us a better one at the other car's price that we drove home today. Steer clear from Plaza and go to Packer if you want a great car buying experience.
Lovemynewcar7/01/2016 11:16:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Gordy Mueller, Hugh Hanley, Mike Edzik, & Tom Walls
Three weeks ago we ventured into Plaza Ford looking for a vehicle to replace our Honda Odyssey. We had already been to CarMax as well as some other big name dealerships. My wife was looking for a particular used vehicle with some particular options. We thought it would be a simple process, but we really got the runaround from all the other dealers. When we first pulled into Plaza's parking lot, we were pleasantly greeted by a gentleman whom introduced himself as Gordy Mueller. After a few brief words, he said "take your time, look around and if you see something you like, I'll grab the keys and you guys can take it for a test drive". So after test driving one like she wanted, she was pretty much sold on this particular car. Now all we had to do was locate the exact model with the exact color, and the options she was looking for. After the test drive, we consulted briefly with Gordy, and and at that moment we knew we wanted to buy a vehicle from this guy! Gordy was extremely accommodating, and didn't once suggest we look at another similar vehicle, or another color, but rather suggested that they would locate and find the vehicle we were looking for and one in our budget as well. We are so pleased to say that with teamwork from Hugh Hanley, the General Sales Manager, and Tom Walls, the President & CEO that we have found my wife her dream car! Thanks also to Mike Edzik, the Finance Manager, and the lot service man who were all instrumental in delivering this vehicle after business hours, and for providing a "Super Car Buying Experience"
Wilkinsfootballmom26/24/2016 01:05:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Gordy Mueller
My son bought his first car and it was a great experience. Everyone we dealt with at this dealership was very friendly and treated us like family. Everyone was very helpful and everything went very smooth. We have no complaints.
LisaandJohn6/05/2016 05:24:52 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gordy Mueller
We stopped in looking for a small truck, Takoma or Ranger. Gordy asked if he could assist us and we told him what we were looking for. He took our number and told us if something came in he would call us. Two hours later, he called us about a Ranger being traded in. We bought it two days later. Great experience - Gordy was great.
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Plaza Ford : Bel Air, MD 21014 Car Dealership, and Auto Financing - Autotrader