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Plaza Ford

1701 Bel Air RoadBel Air, MD 21014
1-877-846-35751-877-846-3575
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary ser ... Read more
At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary service items, and a VIP membership standing. Each time that you use your Owner Advantage Rewards Card you will accumulate points for valuable savings. It's simple to use. You can check your point balance, receive monthly coupons, and much more& 24 hours a day via the internet at plazaford.com.

Why You Should Buy a Used Car From Us

At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary ser ... Read more
At Plaza Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer, you are entitled to valuable discounts,complimentary service items, and a VIP membership standing. Each time that you use your Owner Advantage Rewards Card you will accumulate points for valuable savings. It's simple to use. You can check your point balance, receive monthly coupons, and much more& 24 hours a day via the internet at plazaford.com.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes dealer processing charge and freight charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 42 
Robert 5/26/2015 07:47:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Gordy Mueller
Terrific, no-nonsense service, respecting my time. Turned my wish list into reality without any drama. Loved the honesty in sales approach.
CABurns5/24/2015 08:34:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gordy Mueller
We went to buy a new F150 and we had a very tight budget and a long list of demands and Gordy Mueller found exactly what we needed overall fastest and most pleasurable experience I've ever had buying a vehicle. But Gordy wasn't alone the entire staff at Plaza Ford were amazing starting with Elliot being extremely helpful and polite setting us up with Gordy and then the Gen. Manager Hugh Hanley finding every incentive he could for us and giving us the absolute best value for our trade! And last but not least the financing man who regrettably I've forgotten his name but he assisted us even further in saving a few extra dollars a month and got us an extended warranty AND a better interest rate !!! All and all an amazing expeirence !! Oh and I almost forgot one of the owners came over and spoke with us and helped get our bored lil 11 month old cheered back up and distracted long enough for us to finish our paperwork!!
ML5/20/2015 12:08:47 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mario Marino (Mario did as he was directed by his manager), Hugh Hanley (Sales Mgr) & Bud Grimm (General Mgr)
We purchased a 2014 Ford Escape on 05/15/15 from Plaza Ford in Bel Air, MD. We contacted our insurance provider on 05/18/15 to transfer insurance, only to find out that the vehicle we purchased, specifically because we were told (by two different Plaza Ford staff members) the vehicle was 4-wheel drive, was actually front wheel drive. Prior to visiting Plaza Ford on 05/15/15, we contacted the dealership two times, double checking to determine that the vehicle was definitely 4-wheel drive. The Sales Manager assured us that the vehicle was, in fact, 4-wheel drive. We (husband and I) took off a day from work to test drive the vehicle and complete the purchase. If we had known the vehicle was front wheel drive, we wouldn't have driven over an hour to visit Plaza Ford. After speaking to three different staff members, one of which denies telling us that the vehicle was 4-wheel drive, Plaza Ford only apologizes for the inconvenience. They are currently working to void the vehicle purchase and loan processing. However, no action or effort has been made to get us another, comparable vehicle. We pointed out that they have a comparable, 4-wheel drive vehicle on their lot (same year/comparable extras/even the same color), but they will not honor the price we paid for the other vehicle. They would have to take a $2500-$3000 loss and they are unwilling to do what is honorable and offer the vehicle in place of the one they sold us.
Debbie13364/29/2015 04:07:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Keith Pinder
Easiest, fastest experience I have ever had when buying a car. I got my tags and everything in less than two hours. Everyone was terrific!
The Ghost4/27/2015 04:15:53 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Keith
Keith was very helpful and got business taken care of fast. He got me in and out much faster than I expected. He got car cleaned up and filled up the tank.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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