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Brown's Toyota & Scion of Glen Burnie

7167 Ritchie HighwayGlen Burnie, MD 21061
1-866-675-92281-866-675-9228
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  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Buy with confidence. The low price you see is the price you pay. No hassles, no haggling. Print this ad and come visit us today. You will see why we say, at Browns, ev ... Read more
Buy with confidence. The low price you see is the price you pay. No hassles, no haggling. Print this ad and come visit us today. You will see why we say, at Browns, every customer Buys Happy!!

Why You Should Buy a Used Car From Us

For a limited time only, get 2.9% financing for 60 months on any Toyota Certified Used Vehicle. See Brown's Toyota of Glen Burnie for details! Buy with confidence. The l ... Read more
For a limited time only, get 2.9% financing for 60 months on any Toyota Certified Used Vehicle. See Brown's Toyota of Glen Burnie for details! Buy with confidence. The low price you see is the price you pay. No hassles, no haggling. Free CARFAX report on every Pre-Owned vehicle, as well as a 124 Point Vehicle Inspection and a 3 month/3000 mile Limited Powertrain Warranty. Print this ad and come visit us today. You'll see why we say, at Browns, every customer Buys Happy!

Languages Spoken

  • Español
  • "中文"
  • Deutsch

Dealer Disclaimer

All vehicles are subject to prior sale. All prices are special internet prices for in stock vehicles only. All financing is subject to approved credit. All new vehicle pr ... Read more
All vehicles are subject to prior sale. All prices are special internet prices for in stock vehicles only. All financing is subject to approved credit. All new vehicle prices exclude freight. Tax, tags, and processing fee of $299 (not required by law) additional. Browns prices include all applicable rebate(s) and incentives from Toyota; in most cases rebates cannot be combined with special financing. Some included rebates such as Military may require financing through the manufacturer and are therefore subject to credit approval and qualifications being meet. College Graduate ($750) programs, may apply to those who qualify AND IS NOT INCLUDED IN THE PRICING. Browns prices are valid based on manufacturer incentive program time periods, which vary by model. Some vehicles maybe demonstrator vehicles. Prices plus any dealer installed options. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.1
    Quality Of Work
  • 4.0
    Friendliness
  • 3.8
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 201 
ewmg8212/13/2014 02:32:15 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Clever Bautista
Do not negotiate with Mr. Clever Bautista from Brow’s Toyota in Glen Burnie. Very disapointed. My brother-in-law (21) went to buy a car with Clever Bautista and purchased a used pick-up truck for $31,200 which later he found out he cannot afford. Brow’s Toyota has the policy that you can exchange the car within 3 days. I went with my brother-in-law two days later. We picked up a new Toyota corolla price tag 21,770. Everything ok so far. Once we sat down to negotiate Mr. Bautista said he can give the car for $20,600 to which I countered offer. I offered $20,000 to which he said “ok.” Then he made us sing under the price I wrote down to seal the deal. It was late and we had to talk to the financial lady the next day. The next day when we saw the paper the price of the car was $21,770. I said this is not the price we agreed on and Mr. Bautista said sorry that was a mistake. Then he marked the price down to $20,600. This is when the fight begun. Mr. Bautista refused to admit that we agreed on the $20,000. After arguing for at least 15 minutes we signed on the 20,600 not without me telling him that he was a thief and a crook. Mr. Bautista was not man enough to say I made a mistake I cannot give you the car for 20,000. I would have understood. However, he accused me of writing the $20,000 after we agreed on the price. He probably though that I was not going to read what we were going to sing. My brother-in-law might be young but I have being around enough to know when somebody wants to take advantage of me.
AmandaH198010/10/2014 05:36:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ray Kaz, Sales Professional Dave Davies, Assistant Sales Manager
This is one of the nicest and most professional dealership that I have been to in the Glen Burnie area. I was skeptical at first about buying a used car because other dealerships were basically trying to rip me off. However, when I stopped by to visit Brown's Toyota, I was greeted by Ray Kaz. He showed me some very nice pre-owned vehicles, and I felt no pressure at all while shopping. I ended up with a very nice Toyota Camry. I also ended up getting more money off of the vehicle. All of the Sales Managers, such as Dave Davies and David Barnhouse were incredibly professional. I couldn't get the car right away, so they had someone give me a ride home. They called me on Monday and I was able to pick it up and I was given a ride to the dealership to pick up the car. They definitely went above and beyond as far as customer service goes. I highly recommend this dealership, and if you want an honest and friendly car shopping experience, I highly recommend that you buy a car from Ray Kaz. I am very happy with my purchase and I will definitely go back there when I am ready for an newer car!
Jeffk129/23/2014 02:34:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Stefero
I live in Ellicott City but went to Brown's Toyota in Glen Burnie and it was worth the trip. I was not pressured to buy and they answered all of my questions. It was a great transaction. When there was a minor issue, they stood behind their product. I will be back to purchase my next Toyota from Brown's in Glen Burnie.
zscout5/28/2014 06:19:42 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Don't remember
We waited for a sales person to help, when we finally had one, he sent us to the back lot to look at cars. When we came back into the showroom, we still could not get much help
terrapins08_24/03/2014 10:48:22 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Matt Stiegman
I guy working on staff here Matt Stiegman, was giving me an attitude when I went in for an oil change. So I decided I'd take my business elsewhere. Then as I'm leaving he asks me to roll down my window to say a few words, and it turns out while he was talking to me he was keying my front side door. Ridiculous. Avoid this place unless you appreciate sarcasm with your service and petty behavior.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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