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BMW of Annapolis

25 Old Mill Bottom Rd NorthAnnapolis, MD 21401
1-866-812-41981-866-812-4198

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

We Specialize in New Cars & Pre-Owned Used Cars and Trucks, Auto Sales, Service, Browse Vehicle Inventory for Selection & Savings. Build Your New BMW; BMW BMW 1 Series, B ... Read more
We Specialize in New Cars & Pre-Owned Used Cars and Trucks, Auto Sales, Service, Browse Vehicle Inventory for Selection & Savings. Build Your New BMW; BMW BMW 1 Series, BMW 3 Series, BMW 5 Series, BMW 6 Series, BMW 7 Series, BMW X3 SAV, BMW X5 SAV, BMW Z4 Roadster, BMW M Models; BMW M3, BMW M5, BMW M6, BMW Z4 M, Right Now, Research Features, Get a Dealer Quote in 30 minutes or less, Compare Prices, Vehicle Comparisons, Schedule a Test Drive, Free Value Trade In Appraisal, Calculate Car Payment

Why You Should Buy a Used Car From Us

We Specialize in New Cars & Pre-Owned Used Cars and Trucks, Auto Sales, Service, Browse Vehicle Inventory for Selection & Savings. Build Your New BMW; BMW BMW 1 Series, B ... Read more
We Specialize in New Cars & Pre-Owned Used Cars and Trucks, Auto Sales, Service, Browse Vehicle Inventory for Selection & Savings. Build Your New BMW; BMW BMW 1 Series, BMW 3 Series, BMW 5 Series, BMW 6 Series, BMW 7 Series, BMW X3 SAV, BMW X5 SAV, BMW Z4 Roadster, BMW M Models; BMW M3, BMW M5, BMW M6, BMW Z4 M, Right Now, Research Features, Get a Dealer Quote in 30 minutes or less, Compare Prices, Vehicle Comparisons, Schedule a Test Drive, Free Value Trade In Appraisal, Calculate Car Payment

Languages Spoken

  • Español

Dealer Disclaimer

Pricing excludes tax, tags, title and $299.00 dealer processing fee. Please call dealer to verify pricing and vehicle availability.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.7
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 201 
Pittmanz2/07/2015 03:44:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bing Chen
Bing took care of from the second I walked into the showroom and has still been in touch since my purchase. He was extremely genuine, knowledgeable, and helpful. He made sure I got everything I wanted, and he made sure I got it that same night. If you are looking for a new BMW, look no further than Bing at BMW of Annapolis. I will be returning here if I ever need a new car again.
Humphrey1/18/2015 02:24:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Bing Chen
Our sales advisor Mr. Bing Chen, did an outstanding job throughout the buying experience. He was professional and patient, answering all of our questions, and did not rush us to make a decision. Bing listened to what we wanted, and not only made insightful recommendations, but also found the car we ultimately bought. Once we decided on our vehicle, Bing went above and beyond to make sure we understood all the options, walked us through numerous options, and offered us the chance to return to Annapolis BMW for additional technical training. He also followed up with us by phone to make sure we were happy with our new BMW (we love our new 428i!). We have purchased other luxury vehicles from other dealerships, and this, by far, was one of the best purchasing experiences we have ever encountered. We highly recommend Bing and the Annapolis BMW to others. Thank you Bing for our great experience!
BElandry1/07/2015 09:08:07 PM
1.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Antonette Frazier and Jenny (last name unknown)
In early October 2014, I received a BMW notification (recall) on the airbag for our 2005 BMW 325i. I called the Annapolis, MD BMW dealership, on October 16, 2014 and inquired when I could bring the vehicle in for the recall installation. I was told, at that time, there was a shortage of replacement airbags and I would be put on a customer list and would be called when the parts were available. I had not heard back from BMW by January 5, 2015, a little over three months, so I called the Annapolis dealership and inquired....Antonette Frazier, who I talked to back on October 16, was not available, but the telephone representative told me Antonette was not longer handling this recall, but now Jenny was working the issue. The BMW representative said she would have Jenny call me the same day. No call back from Jenny the same day or into the following day, so I called the BMW dealership again. this time Jenny was available and when she checked their records.....shazam....there was only one other customer ahead of me....imagine that. When I asked Jenny why she had not called the previous day, she indicated she had no messages or their computer system might not be working properly. Jenny told me that if the parts were available, I should be called back for the installation sometime next week. I will follow up with more information after next week and provide feedback on my "experience" at the Annapolis BMW dealership.
CSmith12/23/2014 08:49:19 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Rey
I thought it was going to be a pleasurable experience after get my car serviced. I inquired about purchasing a new vehicle or even a used 335xi manual and was told they stopped making them and no longer had any used in inventory... however, I went against my better judgment and considered a crossover and felt pressure because the salesman stated my 330 xi needed a lot of maintenance and would probably lose even more value if I went home to think about it!!!!!...I was made a few promises regarding my new purchase and they never followed through with those promises !!!!! ...NO LONGER HAPPY WITH THIS PURCHASE !!!! C. Smith
bertotis12/10/2014 08:23:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Rykiel; Dave Miers
I have bought several BMWs from BMW of Annapolis and have always received top-notch sales and service working with Dan Rykiel (Sales Associate) and Dave Miers (General Manager). Both gentlemen are friendly, personable, and go out of their way to ensure I receive a fair and competitive deal. Kudos to Dan and Dave and the entire BMW-Annapolis Sales and Service Team. Highly recommended!
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