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Fitzgerald Auto Mall-Frederick

114 Baughmans LaneFrederick, MD 21702
1-888-706-64781-888-706-6478
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

We Give You Our Lowest Price Right Up Front Without Haggling. We also stand behind our Low Price with a Price Match Guarantee. We Make Car Buying Fast And Easy. That's th ... Read more
We Give You Our Lowest Price Right Up Front Without Haggling. We also stand behind our Low Price with a Price Match Guarantee. We Make Car Buying Fast And Easy. That's the Fitzway!

Why You Should Buy a Used Car From Us

Over the years we have listened to our customers and responded to their suggestions by offering;- NO HAGGLE POSTED PRICE- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANE ... Read more
Over the years we have listened to our customers and responded to their suggestions by offering;- NO HAGGLE POSTED PRICE- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANER CAR PROGRAM- FITZ WAY CERTIFIED**138 POINT INSPECTION- FIVE DAY/250 Miles MONEY BACK GUARANTEE- FREE VEHICLE HISTORY REPORT

Languages Spoken

  • Español
  • Deutsch
  • American Sign Language

Dealer Disclaimer

Pricing Includes Freight/Destination however pricing excludes tax, tags and $299 dealer processing fee. Advertising pricing (below MSRP) typically includes incentives in ... Read more
Pricing Includes Freight/Destination however pricing excludes tax, tags and $299 dealer processing fee. Advertising pricing (below MSRP) typically includes incentives in which most of our customers would qualify for. Fitzway low pricing is not compatible with Special APR offers. Please call us to verify vehicle availability.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 118 
hicollins2/04/2016 10:09:10 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Sienkiewicz,Mike King
I would like to recommend Mike King to anyone looking to purchase a vehicle. My first contact with Mike was in response to an inquiry that I made about a car on their website. Mike responded with an email detailing the low Fitzway price and asked if I needed any other information. I communicated with Mike on multiple phone calls and emails until I came and purchased the vehicle. Unlike many dealerships that I have dealt with in the past, Mike did not hassle me with repeated phone calls or emails. Whenever I had a question, Mike was always available to provide the information that I was seeking. When I got to the dealership to purchase the vehicle, Mike made the experience quick and painless. I drove almost three hours to make my purchase and I believe it was time well spent.
Amathy Trietley2/01/2016 12:23:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mitch Jenkins
I would recommend Mitchell Jenkins to anyone looking for a down to earth, honest, helpful sales representative! Very friendly, makes you feel comfortable and doesn't beat around the bush! He immediately showed me the car I wanted to see, which I bought that very same night! Very speedy processing. Thank you so much Mr. Jenkins for everything you do! Can truly see that you are passionate about your work and passionate about seeing that your customers leave smiling ear to ear :) Keep up the good work! ~Father and Daughter who bought Mazda6~
Customer1/19/2016 11:46:07 PM
3.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Linker
Andrew was good on the front end,,, lousy on follow up items. My wife is still waiting for that follow up call you said you would make to her... Let's see that promise was made almost 2 months ago. Don't expect anything out of Andrew once the ink is dry.
harney, bj1/17/2016 10:41:45 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Broockerd
Communicated with Jessica in 2015 on multi phone calls. Truly awesome person to work with and will contact her again soon. She has the specs I'm looking for in Mazda Miata. Happy New Year BJ Harney.
Fitzgerald Auto Mall responded to this review
1/20/2016
BJ, we are truly grateful for this awesome review! We are thrilled that Jessica was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you again and we look forward to working with you in the future. Sylvia Westerlund – Customer Relations Manager - westerlunds@fitzmall.com
Ovid Shreve12/30/2015 11:00:59 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh --- Finance Manager.
I would like to thank Josh Gutzman , finance Manager , for going above & beyond what I would say is normal . He helped me secure & get to the Frederick store a car that was at another location. This is the 2nd time & car he has helped me with . This man is the example of coustomer service that ALL managers hope his help is like. I know that Jack Fitzgerald has to be proud to have a person like this working for him.
Fitzgerald Auto Mall responded to this review
1/03/2016
Ovid, thank you so much for this great review and star rating! I am pleased to hear that Josh was able to exceed your expectations and earn your repeat business. At Fitzgerald Chevrolet Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sylvia Westerlund – Customer Relations Manager - westerlunds@fitzmall.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Fitzgerald Auto Mall-Frederick : Frederick, MD 21702 Car Dealership, and Auto Financing - Autotrader