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Fitzgerald Auto Mall-Frederick

114 Baughmans LaneFrederick, MD 21702
1-866-478-75381-866-478-7538
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

We Give You Our Lowest Price Right Up Front Without Haggling. And We Stand Behind Our Low Price with a 150% Best Price Guarantee. We Make Car Buying Fast And Easy. That's ... Read more
We Give You Our Lowest Price Right Up Front Without Haggling. And We Stand Behind Our Low Price with a 150% Best Price Guarantee. We Make Car Buying Fast And Easy. That's the Fitzway!

Why You Should Buy a Used Car From Us

Over the years we have listened to our customers and responded to their suggestions by offering;- NO HAGGLE POSTED PRICE- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANE ... Read more
Over the years we have listened to our customers and responded to their suggestions by offering;- NO HAGGLE POSTED PRICE- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANER CAR PROGRAM- FITZ WAY CERTIFIED**138 POINT INSPECTION- FIVE DAY/250 Miles MONEY BACK GUARANTEE- FREE VEHICLE HISTORY REPORT

Languages Spoken

  • Español
  • Deutsch
  • American Sign Language

Dealer Disclaimer

Pricing Includes Freight however pricing excludes tax, tags and $299 dealer processing fee. Please call us to verify vehicle availability.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 94 
dylanbryan5/02/2015 06:51:02 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Lawson
Mark was the only dealer that attempted to deal with me in the dealership. I walked in after work in my construction gear and not a single person attempted to talk to to me. Mark helped me find a vehilcle in my price range and in a timely fashion since our rental car was long overdue. This man is very kind, knowledgeable, goodhearted, and old fashioned which is a hard thing to find these days which i admire very much. This man will consider every aspect about what you are looking for in a car before helping you purchasing it. Thank you again for all the help, I look forward to doing business with you on my next vehicle Mark.
Fitzgerald Auto Mall responded to this review
5/04/2015
Dylan, it was a pleasure to read about your recent purchase experience. Congratulations on your new car! Mark is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied customer. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Sylvia Westerlund – Customer Relations Manager - westerlunds@fitzmall.com
chandlerk234/24/2015 02:52:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Lawson,Jason Baker
Mark was very personable and friendly throughout the buying process. He remained understanding and positively enthusiastic even when there was an accidental coffee spillage during the test drive on my father's part. Jason Baker also did a great job in handling a tough situation in which two parties including myself wanted to test drive the same car, but we had called ahead first. Overall a great experience at a great dealership with a wide variety of vehicles and great people!
Fitzgerald Auto Mall responded to this review
4/27/2015
Chandler, thank you for taking the time to write such kind words about our sales team. Mark and Jason are a great people person and they strive to create a positive buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Best, Sylvia Westerlund – Customer Relations Manager - westerlunds@fitzmall.com  
brother ed4/20/2015 05:47:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Church
Andrew Church is a younger car salesperson with "car guy" enthusiasm. It's obvious he likes cars and also I believe he likes people. I ask questions and his answers were always thoughtful, informative, and considerate. I recommend you ask for him during your visit to Fitzgerald Auto Mall in Frederick, Maryland.
Fitzgerald Auto Mall responded to this review
4/23/2015
Thank you for taking the time to write such kind words about our sales team. Andrew is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Best, Sylvia Westerlund Customer Relations Manager - westerlunds@fitzmall.com
ljrmojo4/10/2015 10:46:39 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Earnest Warren
Very Warm and Friendly Service. Ernest Warren (Sales Consultant) and Linda McMullin (Sales Manager) are very friendly and professional employees to work with. They work very hard to get you the best deal and the best service. I would definitely purchase another vehicle in the future with them. I trust them 100% in giving the best customer service possible. I did not feel like they were over pushing me to make a purchase like a lot of dealerships do. I recommend these employees and this Fitzgerald Auto Dealership in Frederick at 114 Baughmans Lane to anyone looking to purchase a vehicle.
Fitzgerald Auto Mall responded to this review
4/23/2015
Thank you for taking the time to write such kind words about our sales team. Ernest and Linda are great people person and they strive to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Best, Sylvia Westerlund Customer Relations Manager - westerlunds@fitzmall.com
guercio4/03/2015 10:56:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Bennett,Alex Camacho
Alex provided a very satisfactory sales experience. He took the time and stayed several hours late on a Saturday to provide me with a great sales experience. Thanks!
Fitzgerald Auto Mall responded to this review
4/06/2015
Thank you so much for taking the time to review us. It means the world to us that you had a great experience with both Alex and Mike. Please let us know if we can be of any assistance in the future. Best Regards Joshua Gillions Sales Manager
Fitzgerald Auto Mall responded to this review
4/23/2015
Guercio, thank you for this great review! Alex is truly an exceptional employee and we appreciate him for giving you a great buying experience! We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Don't hesitate to contact us if there is anything else we can do for you. Best, Sylvia Westerlund Customer Relations Manager - westerlunds@fitzmall.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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