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Koons Annapolis Toyota/Scion

1107 West StreetAnnapolis, MD 21401
1-855-881-33591-855-881-3359
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We have a huge selection of New Toyota's and Scion's in stock and ready for immediate delivery. If you dont see what you are looking for here, call us now and we will get ... Read more
We have a huge selection of New Toyota's and Scion's in stock and ready for immediate delivery. If you dont see what you are looking for here, call us now and we will get it for you. Call us now and ask about the latest rebates and financing incentives. The only deals we cant make are the ones we dont see!!

Why You Should Buy a Used Car From Us

The Koons Used Car Advantages 1- Lowest Online Prices Everyday 2- Certified Quality Inspections 3- We'll Buy your car 4- Credit Rebuilding programs 5-FInancing that suits ... Read more
The Koons Used Car Advantages 1- Lowest Online Prices Everyday 2- Certified Quality Inspections 3- We'll Buy your car 4- Credit Rebuilding programs 5-FInancing that suits your budget 6- Warranties that cover your vehicle 7- AutoCheck Vehicle History 8- Showroom Kiosk Terminals 9- On-Line Shopping at Koons.com 10- Our 7 day Exchange Program

Dealer Disclaimer

Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your pric ... Read more
Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your price further! WOW prices include current rebates and incentives. Additional rebates from certain manufacturers may be available when financing through the manufacturer, for first time buyers, recent college graduates, veterans and members of the military, owners of competitive makes, loyalty rebates etc. WOW pricing may not be compatible with special factory financing. WOW prices are valid based on manufacturer incentive program time periods. We make every effort to provide accurate information, but please verify options and price before purchasing. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit. All new vehicle prices exclude freight. Tax, tags, and processing fee of $300 additional.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 181 
ldo4cno3/01/2015 09:53:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mikey Harris
My wife and I were looking for a 2015 Highlander Limited with Platinum package. Our local dealer did not have this vehicle on site and was not expected to receive one for several months. I searched the internet and saw an ad for Koons Toyota advertising a vehicle similar to what we wanted. I submitted an email indicating my interest. I received a call the next morning and was told that they had a vehicle inbound that had all the options and color that we wanted. I was told the truck would be in by the end of the week. I received a call later the same day telling me that the truck came in early and the vehicle we wanted was on the truck. The sales person, Mikey Harris, was very attentive and made our car buying experience very enjoyable. Bottom line, my wife is happy with her new Highlander. I am very happy with the price I paid, the service and care I received from Mikey Harris and the friendliness of Koons Toyota.
bboetcher1/28/2015 06:20:20 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jared Herbert, Arturo
We are now almost to month 4 after flying out to Koons to purchase/lease our Rav4. Month 4 - still no finalized contract, still no financing, still no tags - waiting for our 3rd temporary tag so we can still drive the car, no answers, multiple complaints made to Toyota Customer Care & Toyota Financial because the dealership refuses to work with us, make anything happen or even act like there is an obvious issue. We have been cursed at on the phone, lied to, ignored and all together treated extremely poorly. Did I mention that we're now on to our 7th contract? They have literally had us sign 7 contracts because they can't seem to get the paperwork correct. We have mailed out two payments (they made us send with no contract or financing in place) which are just sitting in limbo and have never been cashed. When our financing does finally go though we will make sure when it comes time to purchase our Rav at the end of our lease that we do it though another dealership because we WILL NOT work with Koons EVER again.
Joe M.1/26/2015 01:16:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Errol McLaurin and the entire staff.
I've purchased a number of vehicles over the past forty years, and have had just about every kind of experience you could imaging, but this purchase stands out as the best buying experience I have had. Everyone was very professional, straightforward, and helpful. Great price, great in-house experience.
KK1/22/2015 05:54:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Allen Ruth
Justin Ruth, in the service department, is beyond helpful, knowledgeable, and accommodating! He was so pleasant in answering all my questions and very helpful in handling my insurance claim. He even called my insurance agent for me and gave them everything they needed regarding the claim I had. I must have called him 4 times today and each time received excellent customer service! I live in Bowie but will drive past the Toyota dealership in Bowie to Annapolis to get both of my Toyotas serviced there instead.
Kathy1/03/2015 02:37:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Emanuel Persaud
We have lived all over the country and purchased cars in several different states. Emanuel made our car buying experience the best ever! He was very professional and knowledgeable. We will definitely be back to Koons Annapolis Toyota. Be sure to ask for Emanuel as your salesperson.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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