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Koons Baltimore Ford

6970 Security BoulevardBaltimore, MD 21244
1-866-764-71431-866-764-7143
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Buy From Us With Confidence! * No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're Talkin' Koons**Guaranteed Financing Available ... Read more
Buy From Us With Confidence! * No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're Talkin' Koons**Guaranteed Financing Available**No Credit No Problem**Zero Down Payment Program**CALL TODAY 1-866-764-7143!!!

Why You Should Buy a Used Car From Us

Buy From Us With Confidence! * Carfax Vehicle History**Quality Inspections**No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're ... Read more
Buy From Us With Confidence! * Carfax Vehicle History**Quality Inspections**No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're Talkin' Koons**Guaranteed Financing Available**No Credit No Problem**Zero Down Payment Program**CALL TODAY 1-866-764-7143!!!

Languages Spoken

  • Español

Dealer Disclaimer

Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your pric ... Read more
Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your price further! WOW prices include current rebates and incentives. Additional rebates from certain manufacturers may be available when financing through the manufacturer, for first time buyers, recent college graduates, veterans and members of the military, owners of competitive makes, loyalty rebates etc. WOW pricing may not be compatible with special factory financing. WOW prices are valid based on manufacturer incentive program time periods. We make every effort to provide accurate information, but please verify options and price before purchasing. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit. All new vehicle prices exclude freight. Tax, tags, and processing fee of $300 additional.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 306 
pbinetti188/27/2015 02:24:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rudolph "Pete" Dixon,Mark Rodgers
There was no hassling or pushiness. They were very helpful and accommodating. There pricing was the best around. Very good buying experience there. My overall experience there was excellent.
Koons Baltimore Ford responded to this review
8/31/2015
Thanks for the review!
mde56068/20/2015 08:07:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bruce Leibowitz
Service adviser was very courteous, extremely helpful in assessing required service, and provided excellent service along with follow-up to assure satisfied with the provided service.
Koons Baltimore Ford responded to this review
8/27/2015
Thanks for the review!
stillluvmyoldcar8/06/2015 07:36:39 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:they arent on the list
I found a great deal online and they got me in and out in about 40 minutes with a rejection. I am just happy my daughter is happy and they are handling my concerns.
2015Escape8/05/2015 05:48:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Holt
I recently stopped at Koons Ford to look at new Ford Escapes. Scott Holt greeted me asking if he could be of any assistance. His relaxed and friendly demeanor was comforting, and he genuinely seemed to be interested in helping answer my questions (rather than being interested in simply making a sale). I had lots of questions, and Scott patiently answered them all. He showed me the exact car I wanted to see (Blue 2015 Ford Escape) and let me take it for a test drive. I liked the experience so much that I decided to buy the car that night, even though when I went in I was just planning on "window-shopping." My wife joined me later at the dealership and she continued to ask Scott questions. His patience was notable, and he remained friendly and relaxed throughout the entire transaction. He's a personable, amiable employee who seems genuinely interested in keeping customers satisfied. We couldn't be more happy with our new Ford Escape from Koons. We also feel we got an amazing deal on the car, as it ended up being several thousand dollars less than the MSRP. Koons' competitive pricing is notable. During the transaction, we also interacted with several other employees, including James (in the financing department), and everyone we dealt with at Koons was friendly and helpful. I have already recommended Koons to someone, and will continue to do so.
Koons Baltimore Ford responded to this review
8/06/2015
Thank you for leaving us a review! Congrats on the new car!
Ford Lover7/29/2015 12:25:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Holt
Everyone you encounter at this dealership is so friendly. Even the people I was not working with. I felt no pressure at anytime to make my purchase which made me more at ease looking around and I found what I loved. And the whole process was so quick. I remember past purchases taking forever to get out the door with my new car at other dealerships. I would highly recommend Koons Baltimore Ford to freinds and Family.
Koons Baltimore Ford responded to this review
7/30/2015
Thank you for your review! We're always glad to hear customers feeling comfortable working with us and we're happy to hear that you enjoyed the whole experience at our dealership. Thank you for the review and recommendations and we hope you're enjoying your new vehicle!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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