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Koons Baltimore Ford

6970 Security BoulevardBaltimore, MD 21244
1-877-749-06571-877-749-0657
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Buy From Us With Confidence! * No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're Talkin' Koons**Guaranteed Financing Available ... Read more
Buy From Us With Confidence! * No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're Talkin' Koons**Guaranteed Financing Available**No Credit No Problem**Zero Down Payment Program**CALL TODAY 1-866-764-7143!!!

Why You Should Buy a Used Car From Us

Buy From Us With Confidence! * Carfax Vehicle History**Quality Inspections**No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're ... Read more
Buy From Us With Confidence! * Carfax Vehicle History**Quality Inspections**No Haggle Trade-In**Customized extended warranties available**When You're Talkin' Cars You're Talkin' Koons**Guaranteed Financing Available**No Credit No Problem**Zero Down Payment Program**CALL TODAY 1-866-764-7143!!!

Languages Spoken

  • Español

Dealer Disclaimer

Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your pric ... Read more
Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your price further! WOW prices include current rebates and incentives. Additional rebates from certain manufacturers may be available when financing through the manufacturer, for first time buyers, recent college graduates, veterans and members of the military, owners of competitive makes, loyalty rebates etc. WOW pricing may not be compatible with special factory financing. WOW prices are valid based on manufacturer incentive program time periods. We make every effort to provide accurate information, but please verify options and price before purchasing. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit. All new vehicle prices exclude freight. Tax, tags, and processing fee of $300 additional.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 259 
mj12/20/2014 09:59:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Fred McGuire
My salesman is Fred McGuire. He inquired about the type of vehicle that I wanted. He showed it to me, no hassling, we test drove it, made the deal, met with Ms. Carolyn Walker in finance and was driving the vehicle off the lot in less than 90 minutes. This was the fastest time that I have ever experienced in purchasing a vehicle. I would consider both of them as the standard that all salesman should go by.
tsfeven 11/22/2014 10:15:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Verlyn Barnes
By far the best customer service I have ever gotten in my life. They were professional and helpful! The entire staff was sweet and welcoming!
RyanMente11/02/2014 11:12:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Casey Groop
My search for a new truck brought me to Koons Ford and I was lucky enough to meet Casey Groop while looking around the lot. I was really dreading the car shopping process, but Casey was extremely knowledgeable and helpful and along with sales manager Tom Snyder, the process was simple and stress free. In the end I got a beautiful new truck for the payment I was looking for and they were even willing to throw in a few extras the truck didn't have but I was hoping for. I would definitely recommend Koons Ford and Casey Groop to anyone looking for a new car.
goose33110/20/2014 03:10:25 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Stoudt
I had found my car online with all of the options and the color that I wanted. Only problem was it was 1 1/2 hours away. I was going to have the car "dealer traded" but started an email correspondence with Matt Stoudt at Koons Ford Baltimore. I was able to get the car at a better price which made the trip south a lot easier. Matt answered my many questions with professionalism and humor. Many times you walk away from a dealership with a feeling of being taken advantage of, I didn't because of Matt. I would have liked to have had more for my trade, but I know my new car was below cost so I justified the trade. My only recommendation, if Koons is not going to give you Kelly Blue Book for your trade don't put the link to KBB on the website, it only makes the customer angry. I would highly recommend Matt though!
pqcleaning10/01/2014 09:39:37 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Stoudt
My business is growing and we needed another company Ford Transit Connect vehicle. Matt Stoudt was great to work with from the start! Our business is located in PA so we had to do a lot of the communication through email, phone and text. I was given an out the door price so I knew the total cost and could plan accordingly. I never felt pressured to buy. I appreciated his willingness to communicate through text because of my busy schedule. He found me what I wanted and more! No other dealership located near me could beat the price Koons gave me. Matt personally went and picked up the vehicle. He sent me pictures and made sure the vehicle had everything it was suppose to have that I asked for. After purchase they drove the vehicle 1 1/2 hours to our office once it had been up-fitted inside. Very happy with the whole experience!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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