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Mercedes-Benz of Annapolis

324 6th StreetAnnapolis, MD 21403
1-866-322-69011-866-322-6901
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us.

Why You Should Buy a Used Car From Us

Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us. We ... Read more
Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us. We will give our customers access to the car industry on their terms through empowered and well-trained employees who reinforce our mission every day. This customer focus will ensure market leadership.

Languages Spoken

  • Español

Dealer Disclaimer

*PURCHASING YOUR NEW Mercedes-Benz or smart - For many people purchasing a vehicle through the Internet is a new experience. Our hope is that you will find this purchase ... Read more
*PURCHASING YOUR NEW Mercedes-Benz or smart - For many people purchasing a vehicle through the Internet is a new experience. Our hope is that you will find this purchase to be your most enjoyable automotive transaction ever. Sale price is plus tax, tags & $299 dealer processing charge. Please contact us for your exclusive internet pricing.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 500 
KatsSL4008/24/2015 08:55:57 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dustin Howard,Wayne Discus
I was in the market for a new SL400 and contacted Mercedes Benz of Annapolis because they were the only one that had the color I was looking for. Wayne was there to help me with my purchase. He was extremely courteous, as was everyone at the dealership. My buying experience was the best I've ever had. I would highly recommend them and Wayne in particular. Knowledgeable and easy to deal with.
Mercedes-Benz of Annapolis responded to this review
8/25/2015
Hello KatsSL400! Mercedes-Benz of Annapolis would like to sincerely thank you for your positive response. We are pleased to hear that Wayne and the team assisted in making your car buying experience a memorable one and will certainly share your feedback with them. If you should have any questions about your new Mercedes-Benz SL400, please don't hesitate to give us a call. We would love to lend our support! Thank you again KatsSL400 for taking the time to review us.
Janoux8/21/2015 02:52:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dustin Howard,Mike Hiesener
These guys want to do business. They were quick to understand our needs. They worked with us on a package that not only meets our needs but is affordable (yes, really - believe it or not).. We will buy our next car from them, too.
Mercedes-Benz of Annapolis responded to this review
8/24/2015
Greetings Janoux! Thank you very much for your positive feedback. Mercedes-Benz of Annapolis is happy to hear that your recent car buying experience with us was a memorable one. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that our team was able to assist you in selecting the perfect vehicle and we welcome you to stay in touch so that we may answer any future questions. Thank you again Janoux and we look forward to hearing from you in the future!
kmerrill6/26/2015 01:37:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dustin Howard,Tony Madarang
Quite simply, we were not in the market for a new car and only came into MB of Annapolis to browse models for future consideration/purchase (6 -12 months away). After speaking with Tony Madarang and Dustin Howard, we knew we were in great hands and couldn't let the purchase opportunity pass us by. We love our new car and would recommend MB of Annapolis to anyone in the car purchasing market.
Mercedes-Benz of Annapolis responded to this review
7/06/2015
Good afternoon kmerrill! Thanks so much for leaving us the awesome feedback! We are pleased to hear that Tony and Dustin were able to make your car buying experience so pleasurable. I hope you are enjoying your new vehicle! Come back and see us again soon! Happy driving!
John and Jill6/02/2015 11:51:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dustin Howard,Jessica Brown
We bought our first Mercedes Benze in May at the Annapolis dealership and it was an excellent experience. Jessica Brown was our sales rep and she was very friendly, knowledgeable, and made us feel at ease. There was no pressure and the process was very easy. Also the finance process was the best we've ever been through. Dustin Howard was great to work with and very skilled at the finance process. Highly recommend!
Mercedes-Benz of Annapolis responded to this review
6/03/2015
Good morning John and Jill! Thank you so much for taking the time to leave the positive feedback! We are delighted to hear that Jessica Brown and Dustin Howard were such a pleasure to work with and we will be sure to pass on the kind words to them. Don't hesitate to contact us or swing by again should anything come up. We hope to see you soon at Mercedes-Benz of Annapolis! www.facebook.com/mercedesbenzmd
kbrooke5/06/2015 02:18:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Holthaus
In late March 2015, we purchased our first Mercedes-Benz and our wonderful salesman, Brian Sturgeon, told us that we get free car washes at the dealership. I took my car for the first wash today and I cannot praise them enough. The service department is like no other I have ever experienced and I have been to many. The area you pull into is spotless and the manner in which staff greet you makes you feel more like you have arrived at a hotel with valet parking and concierge service. The lounge area is extremely comfortable and also spotless. There is a big screen television on the wall that shows the actual area where cars are worked on. You guessed it, even that area is spotless. It seriously was hard to believe that I was in a car service department. I was in and out in less than 30 minutes. Given the overall buying experience from Mercedes-Benz of Annapolis and with today's experience with their service department, I am hooked for life on Mercedes-Benz.
Mercedes-Benz of Annapolis responded to this review
6/01/2015
Hi kbrooke. We are glad to hear that you were happy with Brian Sturgeon and the rest of our service department's service - that kind of feedback can go a long way. Mercedes-Benz of Annapolis appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Mercedes-Benz of Annapolis. www.facebook.com/mercedesbenzmd
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