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Mercedes-Benz of Annapolis

324 6th StreetAnnapolis, MD 21403
1-866-881-36671-866-881-3667
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us.

Why You Should Buy a Used Car From Us

Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us. We ... Read more
Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us. We will give our customers access to the car industry on their terms through empowered and well-trained employees who reinforce our mission every day. This customer focus will ensure market leadership.

Languages Spoken

  • Español

Dealer Disclaimer

*PURCHASING YOUR NEW Mercedes-Benz or smart - For many people purchasing a vehicle through the Internet is a new experience. Our hope is that you will find this purchase ... Read more
*PURCHASING YOUR NEW Mercedes-Benz or smart - For many people purchasing a vehicle through the Internet is a new experience. Our hope is that you will find this purchase to be your most enjoyable automotive transaction ever. Sale price is plus tax, tags & $299 dealer processing charge. Please contact us for your exclusive internet pricing.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.2
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 500 
millyc2/04/2015 04:04:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dustin Howard,Andrew Gallagher
Sometimes ( not all the time) women are not treated properly at a car dealership but, Andy Gallagher understood my concerns, gave me choices and made the purchased of my car easy and treated me with respect. Also Mr. D. Howard made the transition comfortable, great sense of humor!
Richy1/17/2015 04:30:14 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Female Service appointment specialist
I am appalled that after paying Mercedes-Benz car prices that I would be expected to accept the fact that when I get my vehicle serviced I am not guaranteed to be given a Mercedes-Benz loaner. Really? II absolutely expect to be given a Mercedes-Benz Loaner that is in fact a Mercedes-Benz. Why would I drive any other vehicle when I went out of my way to pay Mercedes-Benz prices for a "Quality, High End Vehicle" and was willing and able to accept the horrible gas mileage that comes along with a Mercedes- Benz. That is more than flexible and accepting. Get Mercedes-Benz loaners for your Mercedes-Benz owner and stop thinking it is acceptable to have your consumers drive any vehicle you throw their way.
Mercedes-Benz of Annapolis responded to this review
1/26/2015
Richy, Satisfying every customer is our goal at Mercedes-Benz of Annapolis. We need a little more information on this situation in order to address it properly. Based on your screen name, we cannot locate you in our database. Please contact me directly at mmcnicholas@mileone.com or 443-875-0471 so that we can address this concern. I hope to hear from you soon. Thank you, Mike McNicholas General Manager, Mercedes-Benz of Annapolis
jack66661/06/2015 10:37:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffry Johnson ,Rose Folwer ,Heather Fullerton,Dave Fagley,Allison Hofmann,Jessica Brown
Jessica Brown was a superb sales person. She is knowledgeable,enthusiastic and interested in the customer as a person. I heartily recommend this dealership. Great job.
Mercedes-Benz of Annapolis responded to this review
1/07/2015
Mercedes-Benz of Annapolis is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jessica was able to assist you with your new Mercedes-Benz purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.
Eileen2912/16/2014 10:16:29 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Sturgeon
We met with Brian Sturgeon to look at a Mercedes SUV. He was great. He took his time with my husband and I, he explained all the features of the car, and he followed up on all our questions. Highly recommend Brian for your car buying experience.
Mercedes-Benz of Annapolis responded to this review
12/17/2014
Thank you for taking the time to review us! Mercedes-Benz of Annapolis strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!
closeouts11/22/2014 03:49:22 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Sturgeon
Brian Sturgeon was excellent to work with. Brian is an asset to your dealership. So glad MBA changed for the better both service and sales.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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