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Mercedes-Benz of Annapolis

324 6th StreetAnnapolis, MD 21403
1-866-881-36671-866-881-3667
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us.

Why You Should Buy a Used Car From Us

Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us. We ... Read more
Our goal is to create an unparalleled car buying, ownership and service experience that puts the customer's needs first and results in a lifetime relationship with us. We will give our customers access to the car industry on their terms through empowered and well-trained employees who reinforce our mission every day. This customer focus will ensure market leadership.

Languages Spoken

  • Español

Dealer Disclaimer

PURCHASING YOUR NEW Mercedes-Benz or smart - For many people purchasing a vehicle through the Internet is a new experience. Our hope is that you will find this purchase t ... Read more
PURCHASING YOUR NEW Mercedes-Benz or smart - For many people purchasing a vehicle through the Internet is a new experience. Our hope is that you will find this purchase to be your most enjoyable automotive transaction ever. Sale price is plus tax, tags & $299 dealer processing charge. Please contact us for your exclusive internet pricing.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
jack66661/06/2015 10:37:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffry Johnson ,Rose Folwer ,Heather Fullerton,Dave Fagley,Allison Hofmann,Jessica Brown
Jessica Brown was a superb sales person. She is knowledgeable,enthusiastic and interested in the customer as a person. I heartily recommend this dealership. Great job.
Mercedes-Benz of Annapolis responded to this review
1/07/2015
Mercedes-Benz of Annapolis is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jessica was able to assist you with your new Mercedes-Benz purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.
Eileen2912/16/2014 10:16:29 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Sturgeon
We met with Brian Sturgeon to look at a Mercedes SUV. He was great. He took his time with my husband and I, he explained all the features of the car, and he followed up on all our questions. Highly recommend Brian for your car buying experience.
Mercedes-Benz of Annapolis responded to this review
12/17/2014
Thank you for taking the time to review us! Mercedes-Benz of Annapolis strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!
closeouts11/22/2014 03:49:22 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Sturgeon
Brian Sturgeon was excellent to work with. Brian is an asset to your dealership. So glad MBA changed for the better both service and sales.
siraseranant11/21/2014 10:24:32 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Casey Duffy
Casey Duffy is a great sales rep at Mercedes Benz of Annapolis. My recent purchase process of the 2015 C400 4Matic is seamless thanks to Casey. Thank you again.
Mercedes-Benz of Annapolis responded to this review
11/21/2014
sirseranant, thanks so much for your positive feedback! Casey Duffy and the rest of the team were very glad to assist you in your purchasing experience. I hope you are enjoying your new 2015 Mercedes C400! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again sirseranant and have a great day. www.facebook.com/mercedesbenzofmd
John Swift11/19/2014 08:14:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Hiesener
I purchased a SUV from MBA, which is the first time I had dealt with this local dealership. I was greeted immediately by a courteous employee who directed me to the friendly and efficient receptionist. Within two minutes Michael Hiesener introduced himself and it was all uphill from there. He prioritized the "wants" of my search by the time I had my fifth sip of MBA coffee. Delicious! Michael was informative, knowledgeable of the product line, allowed me to choose options for myself, and in general answered all my questions without hesitation. Michael's professional attitude and ability to "listen" made this car purchase an effortless effortless. I would greatly recommend this spotless dealership and Mr. Michael Hiesener to anyone interested in one of these fine automobiles.
Mercedes-Benz of Annapolis responded to this review
11/20/2014
Hello John Swift, Mercedes-Benz of Annapolis would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Michael and the team! Thank you again for your review
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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