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Mercedes-Benz of Annapolis

324 6th StreetAnnapolis, MD 21403
1-866-322-69011-866-322-6901
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Mercedes-Benz of Annapolis we recognize that every customer has different needs and priorities. We want to create an unparalleled car buying, ownership and service ex ... Read more
At Mercedes-Benz of Annapolis we recognize that every customer has different needs and priorities. We want to create an unparalleled car buying, ownership and service experience that puts the customer s needs first and results in a lifetime relationship with us. We will give our customers access to the car industry on their terms through empowered and well-trained employees who reinforce our mission every day.

Why You Should Buy a Used Car From Us

At Mercedes-Benz of Annapolis we recognize that every customer has different needs and priorities. We want to create an unparalleled car buying, ownership and service ex ... Read more
At Mercedes-Benz of Annapolis we recognize that every customer has different needs and priorities. We want to create an unparalleled car buying, ownership and service experience that puts the customer s needs first and results in a lifetime relationship with us. We will give our customers access to the car industry on their terms through empowered and well-trained employees who reinforce our mission every day.

Dealer Disclaimer

*Your additional costs are sales tax, tag and title fees for the state in which the vehicle will be registered, freight ($925 on all New Mercedes-Benz Models); ($295 on a ... Read more
*Your additional costs are sales tax, tag and title fees for the state in which the vehicle will be registered, freight ($925 on all New Mercedes-Benz Models); ($295 on all New Smart Models), any dealer-installed options (if applicable), and a $299 dealer processing fee. Every Internet Price is subject to change, and prior sales are excluded from these offers. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with the dealer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
Fred5/04/2016 05:28:16 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Casey Duffy
Casey was referred to us by a friend and a customer. He did everything to make us feel at ease. Very patient and without pressure. Will recommend him (even from VA).
Mercedes-Benz of Annapolis responded to this review
5/04/2016
Thank you for your earnest response Fred. We appreciate your feedback and will be sure to share your encouraging thoughts with Casey Duffy and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.
esorrell3/31/2016 01:44:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Casey Duffy
Best service yet, when purchasing a newely, redesigned beauty 2016 Smart car from the Annapolis dealership in March. Casey Duffy really cares And offers superb, outstanding service.
Mercedes-Benz of Annapolis responded to this review
4/07/2016
Greetings! Thank you for stopping by Mercedes-Benz of Annapolis. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!
Stacy L.3/11/2016 04:43:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chuck Leyman,Glenn Pierce
Chuck at Mercedes Benz of Annapolis Service is awesome! He is consistently professional and helpful. He has earned our complete trust, which I feel is rare in the car business. He goes out of his way to make sure that absolutely everything that we might need is taken care of, and he does it right the first time! Glenn Pierce in parts is our "go to guy" anytime we need parts. He seems to know every car from memory, and is generous with his time giving helpful advice and details. The waiting area at Mercedes Benz of Annapolis is very nice, complete with a wide array of beverages and snacks. Their car wash is superior to other Mercedes dealers we have encountered when traveling in other states. I highly recommend MB of Annapolis Service to anyone who owns a Mercedes vehicle!
Mercedes-Benz of Annapolis responded to this review
4/07/2016
Hello Stacy, Mercedes-Benz of Annapolis would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Chuck, Glenn and the team! Thank you again for your review.
NWB3/04/2016 08:47:22 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Derek Nedd
We have purchased three Mercedes over the last five years from this dealership and from Derek Nedd. Extremely happy with all aspects of our experiences. Would highly recommend.
Mercedes-Benz of Annapolis responded to this review
3/08/2016
Thank you for your complimentary feedback of Mercedes-Benz of Annapolis. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!
LoveMyCar20162/26/2016 07:06:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Casey Duffy ,Dustin Howard
I have been a customer of Mercedes Benz of Annapolis since 1997. I just acquired my fourth car from them and I love it! My salesman was Casey Duffy. He is a great listener! Everything that I mentioned, he made sure was on the car he found for me. He took time to explain the features that were new, called me to see if I liked the car, and told me to call him with any questions. Buying a car from this dealer is fun! I love the fact that the manager, Mike introduced himself and asked if there was anything that I needed. The financial manager, Dustin, was extremely helpful. The receptionist remembered my name when I returned a few days later. This dealership shows respect, professional friendliness, and appreciation for your business. I like that!
Mercedes-Benz of Annapolis responded to this review
3/08/2016
Thank you for taking the time to review us! Mercedes-Benz of Annapolis strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Mercedes-Benz of Annapolis : Annapolis, MD 21403 Car Dealership, and Auto Financing - Autotrader