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Shockley Honda

7400 Shockley DrFrederick, MD 21704
1-877-820-31091-877-820-3109
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thank you for viewing our new car inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect an ... Read more
Thank you for viewing our new car inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect and trust while strengthening your commitment to smart shopping and even smarter buying. Please call with any questions. I look forward to hearing from you.

Why You Should Buy a Used Car From Us

Thank you for viewing our pre owned inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect ... Read more
Thank you for viewing our pre owned inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect and trust while strengthening your commitment to smart shopping and even smarter buying. Please call with any questions. I look forward to hearing from you.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes dealer processing charge and freight charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 289 
Happycustomer5/21/2016 09:56:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Moore, Krystal Swanson, Phil in finance
Highly recommend this dealership with its professional and caring employees. Trade in and buying new car was a very pleasant experience. Facility is neat, clean, and inviting.
rocky5/12/2016 03:25:11 PM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Sheedy
The service and repairs on my car were done quickly and efficiently.Mr Sheedy is a very friendly and professional employee. Shockley Honda also has a very large and clean waiting room with a large screen tv.( and the coffee there is good too)
MarkM5/05/2016 06:32:27 PM
4.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alex Ferguson
It took at but of time to get my financing because I choose to go through my bank but once that occurred the final sale paperwork was a snap to complete. My only caveat was the salesperson was not real good with returning phone calls before and after the purchase. I had a piece missing off the back of a seat and he didn't get back to me as he stated he would for correction a week after initial contact.
sdbartel4/27/2016 09:24:20 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Drennan,Joe Sheedy
I always come back to Shockley Honda for service on the car I bought there. They do an excellent job keeping my car in good shape and they are friendly too.
dlsousa09194/24/2016 11:29:07 AM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Lloyd Stout
I went there yesterday to check out and test drive the Honda HR-V. The first thing that turned me off to the salesman was his first question to me was "So, what do you want to know about the car?" I replied, "Ah everything, seeing as I am looking to possibly buy it." What salesman opens with that statement? He was nice enough to let me test drive it with my girlfriend and I loved the way it handled and all the features. I got back to the dealership and he asked me what I though and I said that I really liked the car. Then, we got to the numbers! I told him what I wanted to spend and he said that was below fair market value and he couldn't do that price. I asked him if I was entitled to any specials or sales and told him that I was a veteran. He said I was entitled to $500 off. He ran the numbers again and they were still to high, so, he went to his manager to try and do better, but still came back to high. So, now a different man in a black polo shirt started talking to me. I told him that I was not ready to buy today. That I was only here to test drive and get some pricing. He asked me where I wanted to stay in the monthly car payment. I told him and he said "well, if we get you there, what is preventing you from leaving today with the car?" I told him that some of the financing was a gift and that I needed to run the numbers again. He got the payment down closer to my number but it was on a 5.5 year loan, not 5 years which is what I asked for all along. I then asked him what the interest rate was and he said that he didn't know. He said that was handled by someone else and that those two dept. don't talk to each other. I was thinking then, who are these guys the CIA and FBI? He did finally get me the rate which was 3.5%! I said it was to high and walked out. I was driving away and this same man comes out of the dealership and wants to continue the sale as I am driving away! These guys do not seem to understand or respect potential customers wishes. My mind was made up after that. I WILL NOT do business with this place at all. It is rare that I fill one of these out too, but, I feel that others should know. When a customers says that need to think about it and will get back to you, listen to them, don't not keep hounding them. Bottom line is the sale is going to someone else.
Shockley Honda responded to this review
4/26/2016
Hi dlsousa0919, Thank you for bringing to our attention your concerns with your recent visit to Shockley Honda. Our aim is to provide you with a great car buying experience and we value any and all feedback received. We apologize for your un-satisfaction with your visit on Saturday. We can assure you that Lloyd and the Sales team had the best of intentions while working with you and it is the entire Shockley team’s priority to offer an exceptional customer experience with each visit. Our General Sales Manager will be reaching out to you to discuss further so we can take appropriate steps to improve your experience.
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Shockley Honda : Frederick, MD 21704 Car Dealership, and Auto Financing - Autotrader