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Shockley Honda

7400 Shockley DrFrederick, MD 21704
1-888-758-06151-888-758-0615

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thank you for viewing our new car inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect an ... Read more
Thank you for viewing our new car inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect and trust while strengthening your commitment to smart shopping and even smarter buying. Please call with any questions. I look forward to hearing from you.

Why You Should Buy a Used Car From Us

Thank you for viewing our pre owned inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect ... Read more
Thank you for viewing our pre owned inventory. It is my goal to provide the highest standard of quality and service with each and every sale. I want to earn your respect and trust while strengthening your commitment to smart shopping and even smarter buying. Please call with any questions. I look forward to hearing from you.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes dealer processing charge and freight charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 155 
mamaris12/06/2014 10:15:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ashley Saculles,Chapin Painter
My husband and I actually drove up from Parkville, MD for a car we saw online for a great deal. We were contacted promptly and upon arrival (after an hour drive there), our salesman, Chapin, had the car ready to go. He was kind, answered all of our questions, and just allowed the car to sell itself; we did not feel pressured in anyway. He did his best to see that things went smoothly and that everything was covered. We would definitely make the drive back out to this dealership for future purchases. Ashley, our finance person, was so sweet and, again, very efficient and pleasant to do business with. We would highly recommend this dealership to anyone!
tc9112/06/2014 01:15:04 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:mr.thorne
Our experience here was terrible. We bought a car. Verbally negotiated a deal everybody was very friendly at this point. Got our first bill in the mail only to see what was verbally communicated had all been different once we actually read all the small details of the paper work. They made it seem like we were getting a great deal but really all we got was ripped off. Had a meeting and wanted to have this fixed the sales manger blew us off and was extramly rude to us. Once they get what they want there attitude changes. Typical sales crooks
Kim McC12/06/2014 09:51:25 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan. Nit sure of last name serviced car at first oil change.
Great experience. Was told by a few friends to checkout Criswell Honda. Wanted to keep my purchase locally. Never owned a Honda before. Cannot say enough about the positive experience. TJ Troutman was a kind, friendly, no pressure salesperson. I was dreading car buying experience. This experience was the opposite of what I was dreading! TJ was informative and understood what I was looking for in product and price. Terrific experience. I recently had first oil change with my advantage plus program. D an was our contact for this. He was prompt and again, delivered on what was promised in a timely manner. Again a terrific! Buying a car at Shockley and keeping my business locally was a decision I don't regret. I have and will recommend Shockley to anyone in the car buying market. (And.... Love the car anytime car wash perk with my plan!)
Ogre4112/05/2014 09:39:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ashley Saculles,TJ Troutman
I contacted several dealers because I knew exactly what I wanted. Shockley was upfront with their pricing, which beat everyone else including Edmunds new pricing thing and True Car. The showroom is a great size and there is even an area for kids. The service department is top notch, much faster than another dealer where I bought an Odyssey from. Overall, I'm quite happy with Shockley and I tell everyone about it.
mary gorden11/24/2014 11:45:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Gail Sterling,Joe Sheedy
Between Gail Sterling , the service manager and Joe Sheedy, the service writer, my experience with Shockley service was outstanding. They were both not only professional and friendly, but explained everything my car needed, why, and how much I would pay. I would go to no one else for service!! .
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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