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Hamilton Nissan

1929 Dual HwyHagerstown, MD 21740
1-877-958-49551-877-958-4955
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

All of our new vehicles include our Dealership for Life program, the features are no charge lifetime engine warranty; no charge oil changes for life; no charge tire rotat ... Read more
All of our new vehicles include our Dealership for Life program, the features are no charge lifetime engine warranty; no charge oil changes for life; no charge tire rotations for life; no charge multi-inspections for life.

Why You Should Buy a Used Car From Us

Almost all of our pre-owned cars listed in AutoTrader come with our Dealership for Life program. This includes no charge lifetime engine warranty; no charge oil changes ... Read more
Almost all of our pre-owned cars listed in AutoTrader come with our Dealership for Life program. This includes no charge lifetime engine warranty; no charge oil changes for life; no charge tire rotations for life; no charge multi-inspections for life. See dealer for all the details.

Languages Spoken

  • Español

Dealer Disclaimer

All vehicles (except diesels and Hybrids) come with our exclusive ***NO CHARGE*** Dealership for Life program. This provides you with Free Oil Changes, Tire Rotations, C ... Read more
All vehicles (except diesels and Hybrids) come with our exclusive ***NO CHARGE*** Dealership for Life program. This provides you with Free Oil Changes, Tire Rotations, Car Washes, and a Lifetime Engine Guarantee (excludes vehicles with over 80,000 miles at time of sale) all for as long as you own your Hamilton vehicle. Price excludes dealer processing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 3.0
    Friendliness
  • 3.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 43 
ashe8062/22/2013 10:51:09 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Combs and Ashley Lowman
I searched the internet for a 2013 Nissan Altima and came across one that I loved on Hamilton's Website. Ashley contacted me right away and got the paper work ready. When I arrived at Hamilton to test drive, the car was out front and ready for me. I was greeted upon entering building and they brought out John to finish the sale. He was great had wonderful people skills and was very helpful. This was the easiest and smoothest car purchase I have ever had. I would recommend John Combs as your car salesman.
rickryder2/18/2013 12:31:41 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:sales manager and derek hamilton
After putting less than 1500 miles on a $15,000.00, 2006 truck with a little over 100,000 miles on it, i had to purchase a new engine. Since then i have had problems with the rear end, which just got repaired, and the rear window leaked like there was no window. All of this costing me around $6400.00 since i purchased the truck in August 2012. After the engine failed and i had a master ase certified mechanic that specializes in jasper remanufactured engines, install the new engine. I talked to Hamilton and showed them the receipt while being open to what they would offer to help with. I am appalled to the response from Derek Hamilton without consideration and abruptly said there is nothing they can do. I sure hope he enjoyed his 3 week vacation that he was about to go on immediately after dealing with me! I will be sure to give that business free advertisement with the same consideration that i received.
Casey.Hoffman11/20/2012 12:29:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Will Swartz, Ronnie Vinson
I've been dealing with Hamilton Nissan for quite some time. I bought 2 vehicles from them just this year. Both of which, have been painless, quick, and worry free purchases. Will is one of the best saleman I've ever experienced. I recently went in to find a new vehicle for my wife with a specific budget in mind. Which meant we were looking at a Nissan Sentra. She originally wanted an SUV or bigger car like the Altima. She test drove the Sentra and were not happy with it. Will walked around the lot for less than 10 minutes and found 2 completely different cars within our pricerange that we never thought to look at because of the window sticker price. She had the choice of the Juke or the Altima. The SUV or the bigger car! I was happy with the price. Will's job was done and all that was left was for my wife to make up her mind. THATS the way buying a car should be. Will made it a point to give us space to make our own decision without interferring. He never pressured us to buy a certain car. You tell him what your looking for. He finds it. After the decision was made. The car was ours and we were driving off the lot within an hour. at 8pm on a saturday night! We were never pressured to hurry up because they wanted to go home. The reason the deal was so fast was because Ronnie, the finance manager was lightning with the paperwork, tags, title, and whatever else he has to do. I went in there thinking, " I will never get suckered into an extended warranty " by the end of the night I was thanking him because he showed me in black in white that it actually lowered my APR % and only added 3 more months to my payment and did NOT raise my monthly payment a single penny. Now my new vehicle is covered for TEN YEARS bumper to bumper for only 3 more payments. A simple thing that will give me peace of mind knowing I'll never have to worry about out of pocket expenses. He knows his job like no other and I will not trust another dealership like I do Hamilton Nissan. Hamilton Nissan's Dealership for Life is amazing. New or Used. Preventive maintence is COMPLETELY free. plain and simple. I'll never pay for another oil change again. what more could you ask for really?
rosenelson078/16/2012 06:20:53 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:alex
Hamilton is great for service. They did an oil change, rotation and wash in about 40 minutes. Alex was very friendly and informative and the waiting area was nice and clean. I go to Hamilton not because I need to, but because I want to. Most of the work on my old car gets done on the side, and I get hands on with most of it. When they did a rotation, they checked out the pad wear and wrote measurements on the multi point (very good). On June 8th, the techs in the quick lube measured 4/32" on the front brake pads, warranting a pad replacement soon. Since then, I have driven to NYC and Suffolk, VA, putting about 2000 miles total on it since then. Today, however, when I finally got around to putting front pads on the car, the pads measured about 6/32" - to the indicators. I was a little surprised and disappointed. I had already bought the new pads and had the calipers off the rotors, and due to a little abnormal wear on one side, I went ahead and replaced the front pads. This has nothing to do with the advisor; Alex was great and extremely nice, he was only relaying the info given to him. My only concern is that someone else may not be as understanding about this as I am, so its something that should be monitored and resolved.
ChanceAltima5/24/2012 07:14:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:COLLISION CENTER STAFF
I had my altima in for collision repair and the collision department did an awesome job on my car. It looked brand new both inside and out. It was professional, high quality work that was demonstrated by the collision repair department. The staff at the collision repair center needs to be commended on such outstanding work. This is the second occurance that I have had work done with them and both times they have went above and beyond my expectations. They produce high quality repairs very professionally. They need to be commended for work well done. I have bought my altima in 2008 and have had nothing but pleasant experiences with the entire dealership, sales, service and collision repair. The staff at Hamilton Nissan are very professional yet friendly and personable. The sales staff have been excellent in both of my purchases(My 2008 Altima and also my 2010 Sentra). I have had my vehicles in multiple times in the service department for routine maintenance(you cannot beat the lifetime car washes, oil changes and tire rotations)and every time I have been greated with a smile from the service center personnel. They have done excellent service work in a minimal amount of time. I don't know if there is anything else that I could expect from them as they outdo themselves each time. I would highly recommend them to anyone.
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