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Koons Falls Church Ford

1051 E Broad StFalls Church, VA 22044-3304
1-877-701-00761-877-701-0076
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area

Why You Should Buy a New Car From Us

We welcome you to visit our dealership in the heart of Seven Corners, in Falls Church. We are just minutes away from both Arlington, VA and Washington DC. If you're looki ... Read more
We welcome you to visit our dealership in the heart of Seven Corners, in Falls Church. We are just minutes away from both Arlington, VA and Washington DC. If you're looking for a new or used Ford or Dodge, need quality auto repair service or auto parts, or are seeking that low car loan rate, come visit Koons Falls Church Ford . We look forward to helping you!

Why You Should Buy a Used Car From Us

We welcome you to visit our dealership in the heart of Seven Corners, in Falls Church. We are just minutes away from both Arlington, VA and Washington DC. If you're looki ... Read more
We welcome you to visit our dealership in the heart of Seven Corners, in Falls Church. We are just minutes away from both Arlington, VA and Washington DC. If you're looking for a new or used Ford or Nissan, need quality auto repair service or auto parts, or are seeking that low car loan rate, come visit Koons Falls Church Ford . We look forward to helping you!

Languages Spoken

  • Español
  • "中文"
  • Tiếng Việt
  • Italiano
  • 한국어

Dealer Disclaimer

Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your pric ... Read more
Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your price further! WOW prices include current rebates and incentives. Additional rebates from certain manufacturers may be available when financing through the manufacturer, for first time buyers, recent college graduates, veterans and members of the military, owners of competitive makes, loyalty rebates etc. WOW pricing may not be compatible with special factory financing. WOW prices are valid based on manufacturer incentive program time periods. We make every effort to provide accurate information, but please verify options and price before purchasing. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit. All new vehicle prices exclude freight. Tax, tags, and processing fee of $599 additional.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 244 
nikita6/26/2015 11:32:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:shawn murch
From check in to check out, first rate service. Fast and everything done as requested just under 1 hour. Nice and clean waiting area. It's all good. This is not like your grandfather's Ford dealer. Service as good as Mercedes or BMW dealers in the area. The only thing lacking is that they don't wash the car after a service (even routine) like the luxury car dealers do but that's alright.
Koons Falls Church Ford responded to this review
7/02/2015
Thank you Nikita! Hope to see you again in the future!
Suzanne6/24/2015 10:40:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Lacki
My oil change took less than an hour. The service techs did a full inspection of the vehicle and the 3K check was perfect. The service person, Kevin Lacki, was very friendly and offered me coffee or water for free at the waiting lounge. New Service area is clean, neat, organized and the construction of the new sales area will be really nice.
Koons Falls Church Ford responded to this review
7/02/2015
Thanks for leaving us a review!
rmaffeo6/16/2015 01:04:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Claudia Zelaya
A little over a week ago I made the intelligent decision to take an F150 into a tight garage and drive a little too quickly following a friend, turn sharply, and hit a wall. I contacted my insurance company following this incident, and I picked a location close to where I live for the repair. This was the Koons Falls Church body shop. From the moment I got there until the moment I picked up my vehicle after it was repaired, the staff there treated me extremely professionally and friendly. The mechanic ( can't remember his name) was very respectful about the incident and cooperative with the repairs, the enterprise agent that works out of that location is friendly and very helpful, and I never saw the receptionist without a friendly smile on her face...she was awesome. The repair did not cost as much as I thought it would and insurance covered most of it. And they sent me an update by email and text every day to let me know the status of my truck. Overall it was a very pleasant experience, and I'm definitely looking forward to working with them again the next time I challenge a wall to a game of chicken. Oh, and I got the truck back looking brand new!
Koons Falls Church Ford responded to this review
6/18/2015
Thanks for the review!
R J Noble6/11/2015 09:56:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Gabler
Fantastic service! Randy Gabler does a super job of getting my Ford Tuarus serviced in a timely manner. I trust Randy and Koons Ford. They're the only one that I let service my car.
Koons Falls Church Ford responded to this review
6/18/2015
Thanks for the review!
E.B.5/29/2015 11:42:34 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Chris
The worst car buying experience ever!! I will never do business with any Koons dealership because of this location. I was pressured by the sales manager, the truck ended up needing thousands in repairs. The store manager was friendly but one fat lair. Excuse after excuse this guy had. He was hoping I would just give up and walk away. I'm not sure why I even bought a truck from this place with all the terrible reviews its gotten. Anyway I don't write reviews but I had to let you know this was stressful and disappointing for me. Just beware of this place.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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