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Koons Chrysler Dodge Jeep Ram

2050 Chain Bridge RoadVienna, VA 22182
1-844-337-03471-844-337-0347
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Thank you for considering Koons for your next new car. Being one of the nation's largest means that Koons has more locations and selection than any other dealer in the Wa ... Read more
Thank you for considering Koons for your next new car. Being one of the nation's largest means that Koons has more locations and selection than any other dealer in the Washington-Baltimore area at prices that are gonna WOW ya! Koons' new car inventory includes a variety of new cars. Find your next new car below! Please contact us for more information and to schedule a test drive today!

Why You Should Buy a Used Car From Us

Thank you for considering Koons for your next used car. Being one of the nation's largest means that Koons has more locations and selection than any other dealer in the W ... Read more
Thank you for considering Koons for your next used car. Being one of the nation's largest means that Koons has more locations and selection than any other dealer in the Washington-Baltimore area at prices that are gonna WOW ya! Koons' used car inventory includes a variety of used cars for sale backed by the Koons Used Car Advantage. Find your next used car below! Please contact us for more information and to schedule a test drive today!

Dealer Disclaimer

Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your pric ... Read more
Additional Rebates may be available to reduce your WOW price further! Please contact the dealer for additional rebates that may be available that could reduce your price further! WOW prices include current rebates and incentives. Additional rebates from certain manufacturers may be available when financing through the manufacturer, for first time buyers, recent college graduates, veterans and members of the military, owners of competitive makes, loyalty rebates etc. WOW pricing may not be compatible with special factory financing. WOW prices are valid based on manufacturer incentive program time periods. We make every effort to provide accurate information, but please verify options and price before purchasing. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit. All new vehicle prices exclude freight. Tax, tags, and processing fee of $599 additional.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 314 
KYDay2/03/2016 02:55:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Donald Rickett
I worked with Don Rickett, he was awesome. He researched vehicles based on our conversation, when I got there he was ready with prices and vehicles.
ccheyer991/27/2016 09:06:33 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:how appropriate - I don't even know any of their names
I am stupefied beyond words.... only one guy can tell me what the status of my car is. Of course he is not at work. Only one guy knows where the parts are - I don't know who that might be.... really about a sad of a post purchase experience as i can imagine .... 100% buyer remorse ... I should have known I should have known better to trust a car dealership.... please can i get my car back or maybe just tell me when I can expect to get my car back.... please no more uninformed employees asking me stupid questions - how the heck would I know your internal processes. I was with ya when you were tricking me into believing you were different than every other bottom feeder car dealership - now I will only say - BUYER BEWARE -
danny1/11/2016 01:32:13 PM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:James Sicuro
I can’t comment on the entire dealership but I found a few idiots during my purchase. First the salesman Jeff Hever is a total moron. After finalizing everything over the phone (because I live over 5 hours away) I arrived to pick up the car to find it full of scratches, trim parts hanging, a broken tail light and a key fob that didn’t work. Plus the moron didn’t know that the car came with remote start! He avoided me when I found the problems and didn’t even offer any accommodations for my family (except for the small coffee area) during the 6 hours we had to wait. Also the Finance Dept with Jimmy Collier and James Sicuro operates like a time share seminar. They push things down your throat to profit off purchases you don’t need or can get better deals elsewhere. The sales manager Tre Hillerich was a savior and saved me from more headaches and Connie Pulliam corrected all the mistakes and horror that the jerks in the finance dept did. What also annoys me is the fact that I wrote 3 letters to management complaining about my “experience” and not one contacted me back to apologize or explain what went wrong. I can only say avoid Mr. Hever if you can and do all your research before you sit down in the Finance Dept. because they will attack like sharks to get you to sign. If anyone at Koons wants to contact me to explain this further, you can ask Jeff Hever who purchased the 2015 black Camaro from PA.
Getodac1/02/2016 05:42:35 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:KEVIN MCMURTRY,WILBER SPROUSE
I had an appointment for routine maintenance(oil change,tires rotation),the waiting time was very short and the service staff was very professional. Thank you!
Youssef Jeep Sport 20161/02/2016 10:16:35 AM
4.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Sutherland
The initial deal went good with Justin Sutherland and everything was clear. Unfortunately when I went to finish the deal, he was not there and they tried to change 2 things. the vehicle model because they claimed that financing was only for 2015 model and the price (just increased it by $200). I had the last e-mail offer from Justin and insisted on what I agreed on. Everything went smooth and I got what we agreed on plus a service contract for planned maintenance and mechanical parts for 8 years. In general, most of the people there are friendly, nice and helpful. I am still waiting for the maintenance contracts details documents to be sent by e-mail from Mr. Phung. Regardless of what happened, I am happy with the experience.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Koons Chrysler Dodge Jeep Ram : Vienna, VA 22182 Car Dealership, and Auto Financing - Autotrader