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Hendrick Honda-Woodbridge

14201 Jefferson Davis HighwayWoodbridge, VA 22191
1-877-958-41151-877-958-4115

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Hendrick Honda is the foremost Honda dealership in Woodbridge, Virginia for New, Used, and Certified Pre-Owned Honda cars, trucks, and SUVs, serving cities such as Prince ... Read more
Hendrick Honda is the foremost Honda dealership in Woodbridge, Virginia for New, Used, and Certified Pre-Owned Honda cars, trucks, and SUVs, serving cities such as Prince William County, Fairfax, Washington, Loudoun County, Stafford County, Fredericksburg, Alexandria, Springfield, and Richmond. We specialize in Honda sales, service, finance, and parts. At Hendrick Honda, we provide our customers with world class value and service for all of your Honda vehicles!!!! Stop by TODAY!!!

Why You Should Buy a Used Car From Us

Hendrick Honda is the foremost Honda dealership in Woodbridge, Virginia for New, Used, and Certified Pre-Owned Honda cars, trucks, and SUVs, serving cities such as Prince ... Read more
Hendrick Honda is the foremost Honda dealership in Woodbridge, Virginia for New, Used, and Certified Pre-Owned Honda cars, trucks, and SUVs, serving cities such as Prince William County, Fairfax, Washington, Loudoun County, Stafford County, Fredericksburg, Alexandria, Springfield, and Richmond. We specialize in Honda sales, service, finance, and parts. At Hendrick Honda, we provide our customers with world class value and service for all of your Honda vehicles!!!! Stop by TODAY!!!

Languages Spoken

  • Español
  • Tiếng Việt
  • 한국어

Dealer Disclaimer

Pricing excludes tax, tags, title, $599.00 administration fee,contract, destination and reconditioning fees and any out of state fees and taxes that may apply. Please cal ... Read more
Pricing excludes tax, tags, title, $599.00 administration fee,contract, destination and reconditioning fees and any out of state fees and taxes that may apply. Please call dealer to verify pricing and vehicle availability.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 192 
ehagen1/28/2015 07:50:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kristi Richards,Sam Maddalena,John Pitts
Okay here we go. So my 2012 pilot with 90,000 miles had the check engine light come on. My wife and I drove it in at about 2pm and Kristi Richards was taken care of us. Even coming in late in the day and with no appointment she got the car right in the shop and in about an hour came and told me the good/bad news. Our pilot had blown piston rings which I guess is common on the v6s that go into eco mode. So she let us Know that it was covered under warranty which is great I love Honda. But normally they have to top off the oil and I have to drive the car for another 1,000 miles so they can check it again to make sure that it will be covered. Instead of just accepting defeat Kristi took the initiative to get the shop foreman to look at it and then sure enough he signed off on the repair and they were just going to get started on it right away. You go girl thanks. So we got a rental car covered as well and no fault of Honda's but that experience did go over as well you can read my review for enterprise if you want to know more details. Enterprise was such a cataclysmic failure. But anyways back to Honda. Also ust a side note we got a 13 Chrysler Town and Country as our rental and what a *steaming pile* of you know what that thing was and it was the top of the line one with leather and dvd and everything. That thing was loud uncomfortable and drove terribly. So in closing do yourself a favor buy a Honda and get it serviced at Hendrick. Just ask for Kristi Richards or even Jon Pitts(who has taken care of us in the past). Great Job Everyone and thanks for the awesome service.
sunnyseas1/16/2015 01:57:53 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Fredericks,Moises Urcuyo,Atanga Mathias
Just purchased a CRV EX-L from Hendricks Honda. Bill Fredericks was our salesman, and made it a very smooth, positive process. The dealership was extremely busy, but he made sure we were well taken care of and that the paperwork went quickly. He was respectful of our time and our comfort during the sale. Mr. Urcuyo also assisted us and oriented us to the new vehicle. He went out of his way to accommodate us in so many ways. Mr. Mathias also deserves recognition for his outgoing, friendly personality and professionalism, even though we did not do any of the financing or warranties. I do not enjoy the car-buying process, but these gentlemen made it a pleasure. We live outside of the area and actually have Pohanka Honda within a couple miles of our home, but Hendricks has definitely earned our future business!
lumpy31512/29/2014 03:48:52 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:S. Thach
I have been a Hendricks customer for years and always have had great experiences with the sales dept. I have used the services dept. for the free state inspection service. It seems every time you have a vehicle in for "free" inspection they find something wrong that ends up costing you money. I had my daughters 2013 CRV in for inspection when I receive an email that the car has failed and i needed 2 new front tires because of a bubble in one of the tires. I never got a call from the service dept or contacted by anyone except for the email. My wife picked up the CRV (with a failed Virginia inspection sticker) and met me at a local tire store. We looked at the tires and saw nothing wrong with any of the tires. I purchased 4 new tires and took the old ones home. The next day I took the car back to Hendricks to take care of the inspection. I showed the service manager the tires that were removed asked him to show me the tire defect, He said that he could not tell and would have to mount them to see. If the tire had a defect that would cause it to fail you would be able to see it without remounting them. I left them the tires so they could check them. I asked how would I know if they don't just change it with a bad tire they already had. The bottom line is that I have used Hendricks Honda for years and have made many Honda purchases (ATV, lawn mowers, generators) and I will not use Hendricks every again and it has changed my thoughts on Honda products in general.
Hendrick Honda Woodbridge responded to this review
1/12/2015
Hello Lumpy315, On behalf of Hendrick Honda Woodbridge, we tried to resolve this issue with you. We had the tire mounted for you to come in to the dealership to see the "bubble" on the tire. We were disappointed that you did not come in yourself to look at the tire, as the "bubble" was noticeable when mounted. There is a reason that we mount the tire, a bare tire does not look like a mounted tire that is on the vehicle that has the rims and air, it would just look like a shell of a tire. Your comment of, "If the tire had a defect that would cause it to fail you would be able to see it without remounting them." Your wife did come in to look at the tire and took the tires home with her. You questioned our integrity for all to see, and did not even bother to come in to have our experienced certified inspector show you the "bubble" on the mounted tire. Each of our certified technicians take great care and pride in the work that they do. It is, also, important that each vehicle is in top running condition when it leaves our service area. If there are concerns, we bring it to the attention of our customers, especially when there is a safety issue. Maybe you didn't deem it important that your daughter would be driving with a tire that may have compromised her safety and well-being, but we do.
esco8812/29/2014 11:52:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Maddalena,Sean Oakley,Matthew Feigleson,Tony Belcastro,Jeffrey Gossman,Edward Roodhouse,Philip Mitchell,Joe DeGuzman,John Pitts
Service is one of a kind. I enjoy bringing my car in for service and knowing my car is in good hands. I have never had any issues in the years i have been coming to this dealer, which keeps me coming back for service.
Hendrick Honda Woodbridge responded to this review
12/30/2014
Hello ESCO88, On behalf of Hendrick Honda Woodbridge, I would like to thank you for your recent review, of our Service Department, on DealerRater. Our customers are our priority and we try our very best to meet our customers' needs here at the dealership. You mentioned that you have never had any issues in the years that you have been coming to us, which might be that we do make service recommendations, based on age and mileage. Of course, these recommendations do not need to be done right away, but certainly, to have them done in the future. Your vehicle needs to have wellness treatments to be kept in top running condition, and you certainly know that your vehicle is always in good hands! Thank you again for your review, Diane Norris
kdeeb7112/29/2014 10:09:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Maddalena
Mr. Maddalena is a huge asset to Hendrick. If all businesses had his level of customer service, the world would be a better place. His attention to detail, willingness to go above and beyond to help customers is to be applauded. He's the best.
Hendrick Honda Woodbridge responded to this review
12/31/2014
Hello KDeeb71, On behalf of Hendrick Honda Woodbridge, I would like to thank you for your recent review of our Service Department on DealerRater. Our customers are our priority and we value your comments and compliments! Thank you so much for your compliment for our Service Director, Sam Maddalena. He instills confidence and respect in our Service Team so that they will, in turn, give back to our customers the respect and a job well-done. I am happy that Sam was able to assist you with your needs while you were here at the dealership. Remember, if you are in need of assistance, please give our Service BDC a call, and they will assist you in any way they can. And of course, they will also be able to schedule your next service appointment! Thank you again, Diane Norris
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