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Purvis Ford

3660 Jefferson Davis HwyFredericksburg, VA 22408-4163
1-866-323-64981-866-323-6498
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, ... Read more
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one, for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.

Why You Should Buy a Used Car From Us

Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, ... Read more
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one, for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.

Dealer Disclaimer

Prices exclude sales tax, tags, title and $449 processing fee
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.2
    Quality Of Work
  • 3.6
    Friendliness
  • 3.2
    Overall Experience
  • 2.9
    Price

Dealership Reviews

1 - 5 of 37 
Big Texas5/24/2015 03:08:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam in Service and Danny Diesel Mechanic
I would like to thank Adam and Danny and all the people who took there time out of a late Friday afternoon to wait around for my truck to show up so they could try to help me get it fixed and back on the road. We were just starting our way to Key West when we had our Fuel problem and these guys went out of the way to help us out and get us back on the road. I sincerely appreciate it very much Thank You all so much Wes
Ted Ristau, Florence Woodin5/14/2015 07:34:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Linnehan
On April 28 we left Norwalk, CT for a car show in Virginia Beach. Driving a Ford truck pulling a antique car which was in a enclosed trailer. I must mention that we had just come back from a car show in NC. On that trip the transmission broke and was replaced at the Ford Dealership in NC. Fortunately under warranty. On returning to CT, the truck was checked out at the dealership in Norwalk. After a oil change, etc. we left for the trip to VA. Truck was very sluggish on any incline. Drove as far as Frederickson and found Purvis 9 miles off the highway to have it checked. Really concerned as we thought it might be the motor. From the moment we drove up to Purvis we were so happy to meet a wonderful team of workers. After going with registration, etc. we were driven to lunch and picked up. We were told it could be a 3 hour wait. As it turned out a boost center censor was not plugged in. Apparently it was overlooked when it was serviced before the trip. We were so pleased with the good news. We were on our way after Ted showed off his 1933 Ford Cavilier convertible. Went to the meet in VA, visited family in KY, off to Auburn IND for another car show. We were gone 14 days and had no problems with the truck. Thank you so much for your wonderful service
jdp51504/17/2015 01:22:21 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Mgr
Took car in due to trembling. It took a long time to repair with no loaner. Loaners according to Serv. dept are only for clients of Lincoln vehicles. Vehicle was finally supposedly repaired $1300+ later. Within 2 days it started trembling again worse than before. I telephoned to let them know and was then told they had broke my cruise control to bring it in for that too and it could only be on a weekday because they do not have mechanics on weekends and no loaner will be available. I returned it and they said they hooked it up to the diagnostic machine and said they couldn't find anything wrong. When I picked up my vehicle cruise control was fixed and all of sudden the shaking stopped. It is now a few weeks later and it started again but why should I take it to a dealership who can't even find out the problem. Not to mention the sarcastic comment that I should take my vehicle back to Florida to be repaired. Spent all this money just to have the same problem what a scam.
Larry2/04/2015 01:27:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Russ Wuethrich
Went in for oil chg and lube. Technician found leaking left front axle. Due to length of repair, dealer gave me ride home, and later picked me up to get my car for which I was most appreciative of. I am thankful for their thoroughness in checking my vehicle and recommend them to all my friends. Larry
Purvis Ford responded to this review
2/05/2015
I am happy that we were able to assist you and thank you for your review. We look forward to assisting you again in the future. Thank you David Eadie, General Manager
hopeful1/28/2015 11:39:21 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Andrew, Service Manager
I spent 5 hours getting brakes and rotors. After install I began hearing a high-pitched rotating noise on my side of the vehicle and an intermittent grinding when I brake. I noted this on the survey emailed to me. The service manager contacted me. I stated I couldn't take another day off to get the problem corrected. He provided a rental car. Called me the next day to say the problem had been fixed and I could pick up my vehicle. The problem wasn't solved. I called to let him know. He acted indifferent to the high pitched sound and admitted that the employee who test drove my vehicle after it was "fixed" heard the grinding but did nothing to investigate the source. My brakes still make these noises and when I buy a new vehicle next year I will have to travel further from home to do so.
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