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Shenandoah Ford

9135 Winchester RdFront Royal, VA 22630-7000
1-888-698-07971-888-698-0797
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

We have been in business for fifteen years and we strive to make you feel at home when you are here for sales or service. We want you as our customer but we want you to f ... Read more
We have been in business for fifteen years and we strive to make you feel at home when you are here for sales or service. We want you as our customer but we want you to feel like family, which means no pressure sales you buy when ready. Our service department is always receiving customer service awards from Ford, and we are nationally ranked in the top ten for customer service. If you have never dealt with us before, stop in, and you will see that we value your business as much as your trust.

Why You Should Buy a Used Car From Us

EXPERIENCE WHAT CAR BUYING SHOULD BE! THAT IS WHY WE ARE ONE OF THE HIGHEST RANKED IN CUSTOMER SATISFACTION IN THE TRI-STATE AREA WITH LOW PRESSURE SALES & SERVICE WE TR ... Read more
EXPERIENCE WHAT CAR BUYING SHOULD BE! THAT IS WHY WE ARE ONE OF THE HIGHEST RANKED IN CUSTOMER SATISFACTION IN THE TRI-STATE AREA WITH LOW PRESSURE SALES & SERVICE WE TREAT ARE OUR CUSTOMERS THEY WAY WE WANT TO BE TREATED. CHECK US OUT AT WWW.SHENANDOAHFORD.COM

Dealer Disclaimer

Price excludes $399.00 dollar processing fee and freight or destination charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 51 
bvelo3/22/2015 02:13:35 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:All
Awful, shady service and deceptive marketing practices designed to lure customers with false promises. This dealership excels in giving car salesmen a bad name. I advise you buy your Ford at another dealership.
Jonnateghi2/07/2015 02:41:39 PM
3.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Prefer not to say
Went for a used vehicle visit and as we looked at several vehicles was told many times the Internet price is it. The quality of the product compared to other dealers and where we ultimately bought was subpar. Used vehicles were detailed poorly and did not show well.
Brian K. Legge10/13/2014 09:58:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Doug , Justin and Ashley
I ordered a 2015 F350 from them bugged the xxx out of them , they handeled it great I am personally take credit for all the gray hair in Doug Stahls hair
jeannettekurt3/06/2014 10:18:11 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Jobe
I brought my vehicle in for a speaker phone issue. The speaker wasn't clear on the receiver's end. Once checked it was determined that all vehicles like mine have the same issue. Travis sent an email and was informed that there was an outside provider that they could get a new speaker from that would fix the issue. Once the part was received, I took my vehicle in for installation. It was found that the wrong color part had been shipped and received. The correct color part was expedited and received 2 days later and installed. Travis was constantly concerned with making us happy with the service we received on our vehicle. Because of this, we decided to have an oil change and a tire repaired while it was in the shop.
Mikaylajay2/03/2014 03:36:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Nicholson
One of the best dealerships I've dealt with. Willing to work with anyone and anything. Absolutely in love with my new car, and so appreciative that they could put me in it.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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