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BMW of Charlottesville

1295 Richmond RoadCharlottesville, VA 22911
1-877-887-44101-877-887-4410
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer come in to BMW of Charlottesville to find the new ... Read more
BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer come in to BMW of Charlottesville to find the newest BMWs, the best Used Cars in the area and outstanding BMW Service & BMW auto repair. We specialize in BMW financing and anything else you'll need for your new vehicle. BMW of Charlottesville --- your premier BMW Dealer.

Why You Should Buy a Used Car From Us

BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer. Come in to BMW of Charlottesville to find the ne ... Read more
BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer. Come in to BMW of Charlottesville to find the newest BMWs, the best Used Cars in the area and outstanding BMW Service & BMW auto repair. We specialize in BMW financing and anything else you'll need for your new vehicle. BMW of Charlottesville -- your premier BMW Dealer.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes processing fee and freight or destination charge.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 5.0
    Price

Dealership Reviews

1 - 5 of 59 
Bruce L12/23/2015 10:57:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Mobley, Dave Evans
If it were not for the exceptional communication and care I received from Adam Mobley, I probably would not be buying another BMW. Adam along with Mike Evans (general manager) went above and beyond communicating and assuring that I felt assured all was being done to address the problem. My X3 was in for issues from Nov. 24th to Dec. 18th. The support given to the service department by the engineering department was poor but Adam kept pushing until a fix was found. Thank you Adam. I was given a great loaner to use for the 3 plus weeks. If I were to rate the engineering support group it would be 1 star and I doubt I would buy another BMW. BMW USA should thank Adam and Mike for their great customer focus.
BMW of Charlottesville responded to this review
12/23/2015
Thank you for your positive review of BMW of Charlottesville. I am very pleased to hear that Adam went above and beyond for you and was able to find a fix for you. Thank you for your business and we look forward to working with you again in the future. Mike Evans, General Manager
Woolio12/16/2015 07:54:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary, Greg, Mike
As a small business owner, I know how critical customer service is to a guest's experience. My time at BMW of Charlottesville could not have been better. They were so knowledgable and helpful, and really bent over backwards to make my new 2016 x1 purchase an experience to remember. Special thanks to sales rep Gary, sales manager Greg and GM Mike for highlighting our holiday season. We are BMW people for life and the hard work of these dedicated professionals did nothing but strengthen that connection. Bravo!
Jim5/30/2015 03:41:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam - Tanya
We have been dealing with BMW of Charlottesville for many years and have found them to be excellent in all respects. The Service Department is particularly outstanding -- almost never a problem to get an appointment when we need one, the work is done when it is promised to be, and the results are never disappointing. It is a pleasure to work with these people!
EddieK5/28/2015 02:51:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary, Hillary, Neal, Ned
I STRONGLY recommend BMW of Charlottesville. I live in the Washington DC area and I purchased a new M235 from this dealership. It was a truly exceptional experience. Here is the detailed review: Much of the negotiating and planning for the purchase was conducted via the internet. I worked with Gary Hawthorne. Gary does an excellent job at answering internet inquiries. In my experience, most dealers don’t even read emails. They just immediately start calling you repeatedly, begging you to visit. Gary doesn’t do that. He actually reads your emails and responds with thoughtful and thorough answers. Once purchase date came, I went down to Charlottesville feeling confident, but still cautious. Dealers are known to bait you in with false promises. Gary doesn’t do that either. Gary and team had all the paperwork filled out with the exact numbers I was expecting. Further, the car had already been completely prepared for delivery—detailed inside and out, temporary tags ready to go, shining bright in the showroom. I looked things over, took the car for a quick drive, and got to signing. The entire team was incredibly friendly. Really, genuinely nice and professional people. In addition to Gary, I worked with Hillary (the GM), Ned (another manager), and Neal (finance guy). Hillary and Neal even worked with me to make an additional warranty coverage fit into my budget. Lastly, a special note to fellow DC-area shoppers. This dealership is a bit smaller than some in the DC-area, but it was very clean and organized. I also think the smaller size presents a much more personal experience. I did not feel like just another “deal.” And you do NOT sacrifice price for quality of service. This dealership has very competitive prices relative to the larger, less personal DC-area dealerships. In summary, if you are considering a BMW, I strongly recommend heading out to BMW of Charlottesville. Even if it is not your closest dealership, I honestly think it is worth the trip. Ask for Gary.
Jbdevivi5/14/2015 11:35:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Mobley
If you go to Charlottesville BMW you must deal with Adam Mobley. He will take care of you. I've dealt with Adam for years and it's been nothing but fantastic. He cares about customers and is extremely proficient and professional. All around good person. Ask for him you will not be disappointed.
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BMW of Charlottesville : Charlottesville, VA 22911 Car Dealership, and Auto Financing - Autotrader