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BMW of Charlottesville

1295 Richmond RoadCharlottesville, VA 22911
1-888-415-35111-888-415-3511
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer come in to BMW of Charlottesville to find the new ... Read more
BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer come in to BMW of Charlottesville to find the newest BMWs, the best Used Cars in the area and outstanding BMW Service & BMW auto repair. We specialize in BMW financing and anything else you'll need for your new vehicle. BMW of Charlottesville --- your premier BMW Dealer.

Why You Should Buy a Used Car From Us

BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer. Come in to BMW of Charlottesville to find the ne ... Read more
BMW Of Charlottesville is proud to serve Charlottesville and the surrounding communities. We want to be YOUR BMW Dealer. Come in to BMW of Charlottesville to find the newest BMWs, the best Used Cars in the area and outstanding BMW Service & BMW auto repair. We specialize in BMW financing and anything else you'll need for your new vehicle. BMW of Charlottesville -- your premier BMW Dealer.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes processing fee and freight or destination charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 54 
bklangevin3/13/2015 03:25:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Mobley
I have not had the best experiences in the past but I have to say they have improved immensely. Adam addressed every concern and kept me informed. The car was delivered on time at the amount quoted. They exceeded my expectations and I am a satisfied customer.
BMW of Charlottesville responded to this review
3/16/2015
Thank you for taking the time to leave your feedback! I'm thrilled to hear that you had the best experience so far with BMW of Charlottesville and I hope to continue to earn your trust and loyalty in the future. Best, Hillary Gutshall, General Manager
PeytonT2/24/2015 10:37:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Phil Marx, Donald Marsh, Hillary Gutshall
I was a new BMW customer in 2010 and have returned often to 'check in" on a newer models and new features. Phil Marx seems to know minute detail about every model BMW and is always very patient and takes pleasure in explaining every detail and option on several models. providing test drives, accurately explaining costs, etc. Hillary Gutshall, the General Manager, always goes out of her way to be friendly and welcoming.and never 'too busy'. Don Marsh and the group in the service center are excellent, professional and very helpful. The new service center building is a major improvement in the facility - roomy, clean comfortable and modern. Appointments for scheduled service or little checks (tires, nitrogen top up, warning light,) are promptly scheduled, 'drop-ins' are no problem and often same day. I had an appointment for service and ended up looking at a new model in sales!
BMW of Charlottesville responded to this review
2/26/2015
Thank you so much for the outstanding review! I am so thrilled that you have so many wonderful things to say about BMW of Charlottesville. We strive to provide top notch customer service and it sounds as if we have succeeded in your case. Please let us know what we can do in the future to continue earning your trust and we look forward to helping you again soon. Best wishes, Hillary Gutshall, General Manager
Shimscamp1/21/2015 08:03:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Service advisor, Adam
Excellent work by SA, Adam. He just took care of all then some extra. Two thumbs up and the best!!! Came in for door lock, and he took care of all other maintenance I didn't even think about. also very prompt and punctual. Would recommend to anyone...
BMW of Charlottesville responded to this review
1/27/2015
Thank you for the great review! I'm so glad to hear that Adam took such good care of you and hope that you will let us know what we can do for you in the future. Best wishes, Hillary Gutshall, General Manager
freeunionroad1/10/2015 09:36:56 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Mobley
The car was due routine maintenance, and needed a Navigation system software update. Adam and the gang made it very easy experience. The addition of the separate building for service center was needed and has added to the ease of the service experience. In summary, they seem to have the resources, the appointment process can be done on-line, the loaners are available if you make the appointment, and the staff is friendly, courteous, attentive, and professional.
BMW of Charlottesville responded to this review
1/12/2015
Thank you for the 5 star review! It is our top goal to make service visits as easy and hassle free as possible so that our customers don't mind visiting again. I'm happy to hear that you enjoyed your experience and we look forward to serving you again in the future. Best wishes, Hillary Gutshall, General Manager
werdna951/01/2015 06:35:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Duane
Everything about this dealer makes it 5 stars. The staff is great and not intimidating like your average car dealership. Duane helped me in every way he could and I ended up leaving with a Jetta. Nothing but positive from BMW of Charlottesville.
BMW of Charlottesville responded to this review
1/02/2015
Thanks for the 5 star review! I'm so glad to hear that you had an outstanding experience with us and we hope to help you again in the future. Please let us nkow what we can do for you and enjoy your Jetta! Best, Hillary Gutshall, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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