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Ken Houtz Chevrolet Buick

6404 Washington Memorial HwyGloucester, VA 23061
1-844-428-42671-844-428-4267
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Great Selection, Great People, and Great Prices!! A 5 time GM mark of excellence award winner!! The only exclusive Chevrolet Buick Dealership in Eastern Virginia!!

Why You Should Buy a Used Car From Us

Five time GM mark of excellence award winner!! Ken Houtz Chevrolet Buick has been the Middle Peninsula and Northern Neck sales and service leader since 1982. We have a b ... Read more
Five time GM mark of excellence award winner!! Ken Houtz Chevrolet Buick has been the Middle Peninsula and Northern Neck sales and service leader since 1982. We have a brand new state of the art facility, an awesome selection, great people, and award winning customer service! We're the kind of dealership that you want to buy a used car from, and we want your business!!

Dealer Disclaimer

Price excludes tax, tags, title, and $269 processing fee. Vehicle subject to prior sale. Dealer not responsible for typographical errors. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 103 
reellove6/29/2015 07:40:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Teresa Sanger,Tony Pafundi,Nick Pavick
The people are friendly , service is great and prices are fair. Best time I've had buying a car....HANDS DOWN ! Thanks Teresa , Tony, Ken and Nick. I'll be back :-)
Doberman Fan6/26/2015 01:31:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Tony Pafundi,Katie Preddy,ed burrows
We found this dealership helpful, courteous, warm and friendly and above all else they eliminated that feeling that so many of us get when trying to purchase a car....the "I'm about to get screwed and might not even know how it happened" feeling. They were completely above board, did what they said they could do and didn't press us or up figures on us in the finance room. It was the most hassle-free and pleasant experience we have ever had buying a car. I loved these people and would go back in a heart beat. Ken Houtz himself, made a personal effort to find us what we were looking for and was extremely warm and welcoming. These folks took customer service to the next level and they deserve recognition for it. Thanks guys...love the vehicle!!
Hal B.6/08/2015 10:34:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Katie Preddy
I just had the best experience ever with a dealership. That says a lot as I have purchased 15 cars or so in 40+ years. They (Ken Houtz, Katie Preddy) offered personalized service, superior repair service knowledge of the vehicle, ++ enthusiasm and willingness to go the whole distance to make me a satisfied customer. Their pricing was competitive and the pressure to make an immediate decision was,,,,,well there just wasn't any pressure. Nothing but patience as I worked my way through the decision process. We had multiple email exchanges, "facetime" videos and even "live walk arounds" so we could address any mechanical and cosmetic concerns as those questions popped up over several days.. In summary, TRY these folks out. YOU won't regret it. They earned my trust. Hal B. (Upstate, New York)
oldcatlady6/01/2015 08:30:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Jim Jackson,ed burrows
My husband and I purchased two new vehicles on 5/30/15. our family previously has done business and purchased vehicles here, and came back as the buying experience is stressless, non pressure to buy , accommodating , extremely pleasant experience. Plus Ken Houtz offers a lifetime warranty on their vehicles, which offers peace of mind in the future to us. I would highly recommend doing business here as the experience is amazing!!! Our Sales consultant Jim Jackson is extremely knowledgeable, and will handle any questions in expert manner. The finance manager Ed Burrows has got to be the most efficient person whom we have dealt with in making a financial purchase with. Mr . Ken Houtz himself is an amazing business man and will make sure your experience was the best that it could be!!!! Thank you Ken Houtz Chevrolet Buick!!!!
Edna Bauer5/28/2015 11:44:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Tony Pafundi,Dave Clements
Tony, our car salesman, was very helpful, and did not pressure us into buying. He allowed us to take our time, and when I found the car I like, he made sure that Mr. Ken will give us the best deal possible to make purchase smoothly and no stress at all. Our family feels very comfortable dealing with this team. They are reliable and trustworthy! Thank you Tony and Mr.Ken!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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