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Ken Houtz Chevrolet Buick

6404 Washington Memorial HwyGloucester, VA 23061
1-844-428-42671-844-428-4267
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Great Selection, Great People, and Great Prices!! A 5 time GM mark of excellence award winner!! The only exclusive Chevrolet Buick Dealership in Eastern Virginia!!

Why You Should Buy a Used Car From Us

Five time GM mark of excellence award winner!! Ken Houtz Chevrolet Buick has been the Middle Peninsula and Northern Neck sales and service leader since 1982. We have a b ... Read more
Five time GM mark of excellence award winner!! Ken Houtz Chevrolet Buick has been the Middle Peninsula and Northern Neck sales and service leader since 1982. We have a brand new state of the art facility, an awesome selection, great people, and award winning customer service! We're the kind of dealership that you want to buy a used car from, and we want your business!!

Dealer Disclaimer

Price excludes tax, tags, title, and $269 processing fee. Vehicle subject to prior sale. Dealer not responsible for typographical errors. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 105 
lovemysonicrs7/28/2015 12:38:26 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:ed burrows,GiGi Subramanian
We love this dealership! We visited five dealerships when looking for our next car purchase. We honestly weren't even considering Chevy but from the moment we stepped on the Ken Houtz lot, we were blown away by how differently this dealership operates. Both Gigi and Ken made us feel like we were their only customers. They took the time to personalize every part of the buying transaction, from cheerfully allowing us to test drive several different cars to locating the exact car we wanted. They offered us a fantastic deal and took care of every detail to ensure a fast and accurate transaction. They even had our plates installed on our car so we didn't have to bother with the vehicle registration process--amazing customer service! We will probably buy our next car from them and will definitely recommend Ken Houtz to our friends!
david and rebecca7/06/2015 01:48:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Jeff Hogge,Nick Pavick
Ken personally located the truck we wanted and made us a good, fair deal on it. Delivery was prompt, paperwork fast. Have bought several vehicles from this dealership in the past. Very happy , and we always learn something (good) we didn't know before. Everyone that works there is genuinely pleasant, helpful and thankful for our business. Great service department, too.
reellove6/29/2015 07:40:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Teresa Sanger,Tony Pafundi,Nick Pavick
The people are friendly , service is great and prices are fair. Best time I've had buying a car....HANDS DOWN ! Thanks Teresa , Tony, Ken and Nick. I'll be back :-)
Doberman Fan6/26/2015 01:31:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Tony Pafundi,Katie Preddy,ed burrows
We found this dealership helpful, courteous, warm and friendly and above all else they eliminated that feeling that so many of us get when trying to purchase a car....the "I'm about to get screwed and might not even know how it happened" feeling. They were completely above board, did what they said they could do and didn't press us or up figures on us in the finance room. It was the most hassle-free and pleasant experience we have ever had buying a car. I loved these people and would go back in a heart beat. Ken Houtz himself, made a personal effort to find us what we were looking for and was extremely warm and welcoming. These folks took customer service to the next level and they deserve recognition for it. Thanks guys...love the vehicle!!
Hal B.6/08/2015 10:34:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Houtz,Katie Preddy
I just had the best experience ever with a dealership. That says a lot as I have purchased 15 cars or so in 40+ years. They (Ken Houtz, Katie Preddy) offered personalized service, superior repair service knowledge of the vehicle, ++ enthusiasm and willingness to go the whole distance to make me a satisfied customer. Their pricing was competitive and the pressure to make an immediate decision was,,,,,well there just wasn't any pressure. Nothing but patience as I worked my way through the decision process. We had multiple email exchanges, "facetime" videos and even "live walk arounds" so we could address any mechanical and cosmetic concerns as those questions popped up over several days.. In summary, TRY these folks out. YOU won't regret it. They earned my trust. Hal B. (Upstate, New York)
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