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Richmond BMW of Midlothian

12100 Midlothian TurnpikeMidlothian, VA 23113
1-888-860-55141-888-860-5514
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Richmond BMW is proud to serve Richmond and all the surrounding communities. Virginia BMW dealers know BMW customers come to Richmond to find the newest 2015 BMWs, the be ... Read more
Richmond BMW is proud to serve Richmond and all the surrounding communities. Virginia BMW dealers know BMW customers come to Richmond to find the newest 2015 BMWs, the best Used Cars in Richmond and outstanding BMW Service & BMW auto repair. Richmond BMW specializes in BMW financing and anything else you'll need for your new or used BMW in Richmond. Stop by and see what makes Richmond BMW a premier Richmond area BMW Dealer.

Why You Should Buy a Used Car From Us

Richmond BMW is proud to serve Richmond and all the surrounding communities. Virginia BMW dealers know BMW customers come to Richmond to find the newest 2015 BMWs, the be ... Read more
Richmond BMW is proud to serve Richmond and all the surrounding communities. Virginia BMW dealers know BMW customers come to Richmond to find the newest 2015 BMWs, the best Used Cars in Richmond and outstanding BMW Service & BMW auto repair. Richmond BMW specializes in BMW financing and anything else you'll need for your new or used BMW in Richmond. Stop by and see what makes Richmond BMW a premier Richmond area BMW Dealer.

Dealer Disclaimer

Price excludes processing fee and freight or destination charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 194 
Schmidtrs124/27/2015 05:10:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Stephanie Gasper
Alright - where can I start... this is the third experience that I have had with Richmond, BMW. They have been reasonable, responsive, proactive, kind, and extremely fair. Stephanie went above and beyond for meeting my needs, they shipped vehicles to the store so I could see them in person, there is simply so much I can say positively for my experience. I highly recommend them to anyone that is looking for the best luxury car buying process around. You will not be let down!
loloNeisius4/10/2015 01:53:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Stephanie Gasper
Stephanie was such a delight. She didn't pressure me and accomodated all my needs. I would recommend her service to everyone. James was also a pleasure to work with. The finance guy explained everything in detail and was patient with all my questions. We are returning customers of Richmond BMW and love the brand.
Richmond BMW Midlothian responded to this review
4/16/2015
Thanks for the great feedback! I'm so happy to hear that you had a wonderful experience with us and we look forward to helping you again in the future. Best, James Williams, General Manager
Daisy11674/01/2015 08:35:06 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:RICK ROSSANO
I have been a customer for approximately 5 years, and I have had enjoyed doing business there. Lance is awesome! He really takes care of me in providing a loaner car whenever I come to get service. I live about an hour away, and he is always accommodating.
JONWCAMPBELL3/27/2015 07:38:03 AM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:JAMES WILLIAMS,RICK ROSSANO,Aaron Mason
Purchased a brand new 2015 X5. After a bait and switch settled on ordering a car, fair price nice sales people. Once car was eventually delivered it stalled on the interstate stranding my wife. Less than 3 weeks old with less than 700 miles and the fuel pump fails. Was told it will take 2 weeks to get as there are none in the US. BMW is well aware of a fleet wide fuel pump issue but will not tell you before you buy. Once you buy the car you are left to deal with BMW. This dealership will do minimum to act on your behalf. My recommendation based on my experience is to look elsewhere.
unhappy3/14/2015 01:33:01 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Lance Malatak
This dealership is the worst. The employees don't even speak or greet you when you enter! They give different labor prices to different people.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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