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Royal Chevrolet - VA

4502 W Broad StRichmond, VA 23230
1-888-403-79601-888-403-7960
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  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Royal Chevrolet was the #1 volume dealer in Richmond for 2012, 2015 Customer Satisfaction Award from DealerRater.com, and continues to be #1 in customer service month aft ... Read more
Royal Chevrolet was the #1 volume dealer in Richmond for 2012, 2015 Customer Satisfaction Award from DealerRater.com, and continues to be #1 in customer service month after month. We are a full service dealership offering guaranteed credit approval.

Why You Should Buy a Used Car From Us

We will buy your used car, even if you don't buy a car from us!! Here at Royal Chevrolet you are treated like royalty. We offer a relaxed atmosphere and a friendly staf ... Read more
We will buy your used car, even if you don't buy a car from us!! Here at Royal Chevrolet you are treated like royalty. We offer a relaxed atmosphere and a friendly staff to help you with the purchase of your next vehicle. We won the 2015 Customer Satisfaction Award from DealerRater.com, and are a full service dealership, offering guaranteed credit approval.

Dealer Disclaimer

Price does not include title, taxes, tags or $299 dealer processing fee. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 445 
Shenikam5/24/2016 10:04:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Luke Reid,Jason Foster
On the latter part of last week I visited Royal Chevrolet to have my then '06 Chevy Cobalt serviced. After an inspection I was told that I was having steering issues and to take it to Chevrolet to have it looked at. Upon my arrival Jason greeted me warmly and informed me that the service center was closed on Saturday and wouldn't be opened until Monday. Instead of having me leave with a faulty vehicle Jason asked why not look into getting a new vehicle. It was not my intention to purchase a new vehicle at all and I gave every reason and excuse imaginable as to why that was not the right option for me. Jason was persistent but not pushy and before I knew it I was sitting in his chair. Jason was very personable and knowledgable and had an answer to any question that I proposed. I did not have high hopes at all in getting approved for financing because I knew I was in tough situation. Nevertheless Jason pressed on and was trying his hardest to get something worked out for me. While he was working his magic, he would often come back to the office and give me the updates and explain what was happening. Not for one second did I feel rushed, pushed, coerced, or anything of that nature. He came back arms outstretched with a big smile on his face and took me to my brand new 2016 Chevy Cruze. Jason was more excited than I was, I didn't know how to respond. I was so shocked, I asked him was it okay to smile now and he said smile when you see your new car. I was so grateful for Jason Foster on this day, his patience, knowledge, and true concern for my situation and well being was impeccable. Royal Chevrolet is lucky to have him !
Cpark5/23/2016 01:39:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mykale Adams
Mykale Adams provided wonderful customer service and even brought the vehicle to me for my convenience. I am so impressed with how easy and fast this experience was!
BidwellFam5/21/2016 09:43:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Moore,Luke Reid,Matthew Ridley
After buying a Brand New 2016 Chevy Traverse (5 miles when driving off lot) we discovered a leak when we got home. They came and got that vehicle the next day to bring it in to determine what was wrong and ended up putting us in the exact same vehicle as they had a twin on the lot. This set my wife's mind at ease and Royal Chevy has earned our business for life.
Marvin Adkins5/18/2016 05:28:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dino Capocelli,Ronald Carter
Purchasing my 2nd Equinox was indeed a breeze. Thanks again to Ron Carter! I will definitely come back for my next vehicle in 2020! Great job, Guys.
Will Tahoe5/16/2016 09:12:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Luke Reid,Matthew Ridley
I am glad to say that I have a salesman and a dealership to work with for life. Nothing but 5 stars for Matt Ridley and Luke Reid in the whole process of buying a new Tahoe for my wife. They were both able to make this deal a very enjoyable process, and I would recommend them to anyone in the market for a new car.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Royal Chevrolet - VA : Richmond, VA 23230 Car Dealership, and Auto Financing - Autotrader