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Haley Toyota Certified

8301 Midlothian TurnpikeRichmond, VA 23235
1-800-741-67971-800-741-6797
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a Used Car From Us

Our Market Value Pricing approach to pricing our huge selection of quality pre-owned and certified used vehicles saves you time and money. We believe that you have better ... Read more
Our Market Value Pricing approach to pricing our huge selection of quality pre-owned and certified used vehicles saves you time and money. We believe that you have better ways to spend your time than wasting it negotiating the price of a car. This transparency in our approach offers you a stress free buying experience. Our customer first approach does not end when you buy your car. Our service and parts departments are rated in the top ten in our region.

Dealer Disclaimer

Price excludes, taxes, title, tags, and $499 processing fee.

State-Issued Dealer License Number

6314
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 163 
abbynola12/31/2015 04:08:01 PM
1.7
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Was not given the employee's name
Had a 10AM appointment for a factory recall. Arrived at 9:50AM and was told I would need to wait 2 hours and that service would require another 1 hour. I explained that I had an appointment, not a walk-in but was told service was nevertheless backed up. I asked when I could make a future appointment and not wait 2 hours and was told at 8AM each work day only. Bottom line, had a 28 mile round trip, plus toll charges, got nothing done and a TOTAL lack of concern from the service advisor, who said "just the way it is".
Poorly Treated Customer12/30/2015 11:00:52 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Allen Wines, John Haley
I brought my Toyota in when my sunroof became stuck open. Having had this dealership work on my car in the past I knew I was going to over pay. I didn't expect the outright deceit when they told me I needed a full replacement ($1,200). The service associate (John Haley) told me they couldn't fix it without replacing the entire unit. When asked if they could at least close it for me, they told me they tried everything but couldn't. I elected to pick it up without the replacement in order to get a second opinion. On my drive home, I tried hitting the close button again and after my second attempt it closed fully on its own!!! They charged me a $60 diagnostic fee to do nothing. When I called the GM (Allen Wines) he was rude, unapologetic and extremely unprofessional. I was floored by the negative attitude and a general sense that he didn't care and would not make any attempt to address my concerns. After checking the Better Business Bureau I noticed that this is a common practice for the Haley Toyota Service Center. I would never recommend this dealership to anyone looking to buy a car in Richmond!
hapicustomer11/10/2015 07:03:30 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Rodz,Michael O'Hehir
When I went to Haley Toyota I did not believe there was any chance of me being able to get a vehicle. I was also a little concerned because Carmax had really screwed me over 2 years earlier. So there was a bad taste in my mouth when it came to car buying, so to speak. However salesmen David Rodz was very patient and kind with me. He answered all of my questions (sometimes more than once). His manager Michael O'Hehir was very polite and professional. They lowered the price of the extended warranty and the vehicle for me and my payments are at place where I am more than comfortable. I was more than pleased when I left Haley Toyota. Let me also add that I left with a very nice late model vehicle with low mileage. I will definitely tell anyone interested in purchasing a vehicle to go see David and Michael at Haley Toyota at 8301 Midlothian Turnpike. Because Haley has it!!!!
thackeryam11/02/2015 01:34:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael O'Hehir,Russell Wilson
Buying my first car by myself was going to be a challenge and thankfully the knowledgeable help of the staff made my experience far less stressful than I thought. Thank you to Russell and Michael for helping to make my tall task an easy one and an enjoyable one. Cheers guys
KellyB10/28/2015 10:53:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sean Corbett
Sean worked hard for over a week to put us in the car we needed. He always keep in contact and let us know everything going on. Very personable and would recommend him to everyone.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Haley Toyota Certified : Richmond, VA 23235 Car Dealership, and Auto Financing - Autotrader