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Richmond Ford Lincoln

4600 West Broad StRichmond, VA 23230
1-888-893-11231-888-893-1123
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Ric ... Read more
Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Richmond VA to win the prestigious "Ford President's Award" since 2006. We don't just value your business, we value you. With 2 years maintenance on Fords and 4 years maintenance on Lincolns with the purchase of any new vehicle, come see why we say "Spend less... Love Your Drive!"

Why You Should Buy a Used Car From Us

At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites d ... Read more
At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites daily to ensure our vehicles are priced below market prices. With a 100 point inspection and a 3 Day Exchange Policy we stand behind our vehicles. Come see why we say "Spend less... Love Your Drive!"

Dealer Disclaimer

* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Use ... Read more
* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Used vehicle prices exclude taxes, title, tags and $599 processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 438 
sabrnam2/28/2015 08:07:41 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,JT Gold,Sofiane Yahiaoui
We found this to be the easiest experience we have ever had when purchasing a vehicle. Stress free car buying. I would buy from this dealership again.
the1colin2/27/2015 11:09:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,Travis Woods
I have never bought a car from a dealership before as I have always owned used cars that I paid outright at the time of sale. My latest ride was a 1994 Oldsmobile Cutlass Sierra Station Wagon I have been driving for eight years. I have known Travis Woods for over 15 years, and when I found out recently that he was working at a car dealership, I knew he was the man I wanted to do business with. I was so right to choose Richmond Ford. I told Travis what I wanted in a payment, mileage, style and features. the very first car that he mentioned was a 2009 Lincoln MKS. I hadn't seen the car so I waived it off and we ended up going outside to look at a Ford Fusion. That's when I saw the Lincoln. My first response was "What is that?." Travis told me that was the exact car he had mentioned when we were inside. I took a test drive, and I was in love. Everything about this beautiful machine is amazing. From voice activated controls to heated and air conditioned seats, it is a car made for comfort and class. I am a bartender, so proof of income was a little tricky due to tips being a large part of my living. I had a good credit score, but only one non-revolving account, so I knew I would be looked at as a first time buyer. Travis and the crew came through with flying colors. They found a bank that was perfect for me and a interest rate that though it was a little high, enabled me to walk off the lot with the car I wanted. Travis and his finance manager even explained to me how I could use the loan to build credit, and then refinance once I had a proved revolving account. I can not say enough good things about the people at this dealership. Everyone I saw smiled, greeted me and continually offered food, drink and made sure that I didn't need anything. People I didn't even know were congratulating me on my car as I waited for the finishing touches to be put on the deal. This is where you want to do business. I never once felt pressure or that I was being "sold" something. I wanted Travis and Ford to make good on the deal and we all walked away feeling good about the transaction. Go to Richmond Ford, ask for Travis, and you will experience business that is done with integrity and passion for a good product and amazing service. Thank You so much Travis. You are a good friend and what every car salesman should model themselves after.
mauricerl2/25/2015 09:37:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,Travis Woods
My wife and I bought a 2014 F150 and our sales man was great; he was not pushy, he was down to earth and very professional. We enjoyed working with him, Great Job Travis Woods!!!!! Ross M.
GregST2/24/2015 11:52:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sofiane Yahiaoui,Jake Killebrew,Courtney Wilson
I just bought a 2014 Focus ST. Courtney found one with exactly the options I was looking for. Jake was fantastic to work with. He took care of everything and made it a great experience. Sof was able to set up exactly the kind of financing I wanted. Highly recommended!
Richmond Ford Lincoln responded to this review
2/25/2015
Hello Greg! Thank you for choosing Richmond Ford! We're very glad you had a great experience with us, and that our team was able to get you what you needed! Congrats on your new 2014 Ford Focus ST! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521
cem7wuva2/21/2015 02:06:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,Travis Woods
We could not have asked for a better experience! I took my daughter to purchase her first car. Travis, the salesman, had the best engaging customer service skills I have ever experienced. I really think he missed his calling and should be a customer service coach conducting seminars! We then worked with Jose to crunch some numbers for the deal. He was very kind, and kept the exceptional customer service going. Lastly, the finance guy, Sof- was personable and very knowledgeable and helpful while explaining different terms and options. So, if you are in the market for a car - go see this team of professionals!
Richmond Ford Lincoln responded to this review
2/25/2015
Hello! Thank you for choosing Richmond Ford! We're happy you had such a great experience with us! Our team is awesome, and we're glad they were able to get you everything you and your daughter needed! We hope she's enjoying her new car! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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