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Crown Acura Richmond

8704 W Broad StreetRichmond, VA 23294
1-866-740-94031-866-740-9403

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive ... Read more
Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive free no obligation price quotes. Check out our latest Specials for new car, used car, parts, and service. When you get ready to buy a car, Crown Acura of Richmond wants to help. Each car listed on our website includes detailed specs, prices, mileage, pictures, and more. Save time and money by buying a car at Crown Acura.

Why You Should Buy a Used Car From Us

Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive ... Read more
Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive free no obligation price quotes. Check out our latest Specials for new car, used car, parts, and service. When you get ready to buy a car, Crown Acura of Richmond wants to help. Each car listed on our website includes detailed specs, prices, mileage, pictures, and more. Save time and money by buying a car at Crown Acura.

Languages Spoken

  • "中文"

Dealer Disclaimer

Price excludes processing fee of $479
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 214 
debra7/23/2015 04:00:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shashank and A.J.
Just purchased a 2016 Acura ILX from Crown Acura. Everyone was very helpful! Kudos to Shashank and A.J. for their assistance and guidance through the process.
royaljd917/13/2015 02:41:54 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:not sure
Crown Acura is the worst car dealership I have ever dealt with my son bought a car from them March 2014 and it has been a nightmare ever since. He also gave them a bad review and I am doing so today he has spent over $2,000.00 because the car was rusted so bad underneath he has had several parts replaced and still doing so. Even after he gave them his review they tried to get him to remove it and they even also asked what they could do and they did nothing but offered a free detail. They knew this car was like this before they sold it and this was my sons first car purchase and Crown Acura has made it the worst. I would never recommend anyone buy a car from them. Their customer service sucks and their business does to to sell a person a car like this and think it is okay.
NedH7/11/2015 07:46:17 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dennis
Dennis in the BMW service department provides excellent customer service. I drive from Fredericksburg 55 miles to have Dennis oversee the service on both our BMWs. It will be well worth your while to let Dennis take care of your vehicle. Ned Hilldrup
olive1235/28/2015 02:08:44 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:paul baldwin and james gardner
great group of guys, especially paul and james with crown mini. they are very knowledge, and help me decide on what car I wanted to buy
Tina and Julia4/16/2015 10:15:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David
I was very impressed with the customer service that my daughter and I experienced while purchasing my daughters first car! David our salesperson was so patient and kept us informed all the way. My daughter had a hard time deciding, but David never tried to rush us along. The whole Crown Acura Team worked together like a well oiled machine. Thank You All!
Crown Acura Richmond responded to this review
4/17/2015
Tina and Julia, thank you for the 5 star rating! I'm so glad to hear that we were able to make such a special event a wonderful experience. We look forward to helping you again soon and hope you'll let us know what we can do for you during your next visit. Best, Alex Utz, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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