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Crown Acura Richmond

8704 W Broad StreetRichmond, VA 23294
1-866-740-94031-866-740-9403

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive ... Read more
Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive free no obligation price quotes. Check out our latest Specials for new car, used car, parts, and service. When you get ready to buy a car, Crown Acura of Richmond wants to help. Each car listed on our website includes detailed specs, prices, mileage, pictures, and more. Save time and money by buying a car at Crown Acura.

Why You Should Buy a Used Car From Us

Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive ... Read more
Crown Acura of Richmond is the place to find new & used Acura cars in Richmond, VA. You can search our new and used car inventory online, get new car pricing and receive free no obligation price quotes. Check out our latest Specials for new car, used car, parts, and service. When you get ready to buy a car, Crown Acura of Richmond wants to help. Each car listed on our website includes detailed specs, prices, mileage, pictures, and more. Save time and money by buying a car at Crown Acura.

Languages Spoken

  • "中文"

Dealer Disclaimer

Price excludes processing fee of $479
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 209 
llsmms822/17/2015 06:15:25 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Paul / Ken
...**********Update Received a call from the service manager at Crown Acura today although there are no reports of problems with sunroofs in the past with the MDX they will replace the sunroof at no charge, thanks to Ken at Crown Acura for looking into this further for us
Crown Acura Richmond responded to this review
2/19/2015
Thank you for taking the time to leave your feedback! Our customers are our top priority, so we are always glad to help whenever we can. Please let us know what we can do for you in the future and we look forward to working with you again soon. Best, Alex Utz, General Manager
laura2/08/2015 06:28:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Hien Vo
My husband and I went to the dealership knowing exactly what we were interested in and were helped completely with our selection and our purchase.
Crown Acura Richmond responded to this review
2/09/2015
Laura, thank you for the 5 star review. I am so happy to hear that we were able to help you find exactly what you were looking for and that you are satisfied with your purchase. Please let us know what we can do for you during your next service visit and we look forward to seeing you soon. Best, Alex Utz, General Manager
vasualam1/28/2015 11:50:07 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shashank Dharanendra
Crown gave us a super deal on our 2015 MDX, they were really easy to work with and our salesperson, Shashank Dharanendra was the best! No pressure to buy and was very knowledgable about the vehicle...Thank you Crown Acura!
Crown Acura Richmond responded to this review
1/29/2015
Thank you for the 5 star rating! I'm happy to hear that you had such a wonderful experience with Crown Acura Richmond and hope you are enjoying your new MDX. Please let us know what we can do for you in the future and we will be glad to help. Best, Alex Utz, General Manager
Youn61/18/2015 09:18:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Hayton Jones
Crown gave us a great deal on our 2015 MDX, they were really easy to work with and our salesperson, Hayton Jones was just super! His knowledgable demonstration of the MDX features made it an easy buy decision for us. There was no pressure and we can not say enough good things about the Crown team...Thanks!
Crown Acura Richmond responded to this review
1/21/2015
Thank you for the 5 star review! We strive to make our customers happy, so I'm glad to hear that we found you a great deal on the MDX you'd been looking for and that you had a wonderful experience purchasing it. Please let us know what we can do for you in the future and we look forward to seeing you again soon. Best wishes, Alex Utz, General Manager
Kadiri_s1/12/2015 06:30:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Alex & David B.
I started my Acura quote request online. Alex from Crown Acura contacted me. Right from the first call to delivery of the car he was friendly and professional. When I visited the dealership to pick up the car I met David B. he is an amazing guy with lot of knowledge, information and tips about the car. These guys go above and beyond to help customer feel comfortable and have a smooth process. Thanks Guys
Crown Acura Richmond responded to this review
1/13/2015
Thank you for the great feedback! I'm so happy to hear that you had a comfortable and smooth experience while purchasing your Acura from David. Please let us know what we can do for you in the future, and enjoy your new car! Best, Alex Utz, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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