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Duke Automotive

2016 N Main StSuffolk, VA 23434
1-866-491-03091-866-491-0309
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Duke Chevy Buick GMC Cadillac in Suffolk Va is the leader in Hampton Roads for Customer Satisfaction! And we are the #1 Dealer Rater certified Chevy, Buick, GMC, Cadillac ... Read more
Duke Chevy Buick GMC Cadillac in Suffolk Va is the leader in Hampton Roads for Customer Satisfaction! And we are the #1 Dealer Rater certified Chevy, Buick, GMC, Cadillac dealer in Va! We have a great selection of Chevy, Buick, GMC and Cadillacs in Suffolk Va, not far from Chesapeake, Norfolk, Va Beach, and Newport News! Come "Discover the Difference", we promise you a welcome change from those other ordinary dealerships!

Why You Should Buy a Used Car From Us

Duke Chevy Buick GMC Cadillac in Suffolk Va is the leader in Hampton Roads for Customer Satisfaction! We have a great selection of pre-owned vehicles; all with 172+ point ... Read more
Duke Chevy Buick GMC Cadillac in Suffolk Va is the leader in Hampton Roads for Customer Satisfaction! We have a great selection of pre-owned vehicles; all with 172+ point inspection, warranties, 3-day 150 Mile return policy. We also have a great selection of Chevy Buick GMC Certified Pre-Owned vehicles or Cadillac Certified Pre-Owned Vehicles. Purchase your next vehicle with confidence from the #1 Dealer Rater Certified Chevy, Buick, GMC, Cadillac dealer in Virginia!

Languages Spoken

  • Español

Dealer Disclaimer

Price exludes tax,title,license and $399 processing fee.Vehicles subject to availability. Not responsible for typographical errors.Images may not reflect actual vehicle c ... Read more
Price exludes tax,title,license and $399 processing fee.Vehicles subject to availability. Not responsible for typographical errors.Images may not reflect actual vehicle color,trim or options.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 441 
mej7574/17/2015 10:53:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Don Kelly,Bruce Blythe,Maggie Kennedy
Our experience at dukes was a wonderful wonderful experience meeting new people with one common goal satisfying the customer 100% we will purchase our vehicles from Dukes.Maggie from the UK, Bruce & Don along with Mrs Dukes we love Our Dukes.
Paultl4/07/2015 09:09:28 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Podruchny
Took the car in for state inspection and oil change. When the invoice was tendered I received a summary of issues I need to plan for in the future, including a leaky water pump. Nice to have this new report. Not unexpected since this car is 13 years old, bought from Duke and always serviced by Duke.
Brent4/05/2015 10:40:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Albaugh
Maggie Kennedy and the rest of the sales team at Duke Automotive made our car buying experience our most pleasant one yet. Maggie knew how all the features on our new Suburban worked and took time to answer all of our questions. She even took time to learn about our family and made it feel like we were buying a car from a long time friend and not someone we just met. Duke will definetly be our first stop next time we're in the market for a new vehicle!!!
TRUSTJ4/01/2015 08:31:17 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Tiffany (??)
Went at for 7:30 am appointment. Cars were parked in no parking, could not move in lot. Finally did a 98 point turn, got parked for service, a whole staff at counter, weather was below freezing, it was 7:27 and they would not open doors, they did promptly at 7:30. Don't want to give those extra minutes of wait area time, I guess. My car has had the same tire issue all 3 times of low deflation, all three times they told me it was a nail, but can patch, all three times it was a different tire and cost $33 per patch. Where are all these nails I'm driving through, ????. Didn't want to lose work time, brought lap top, can't get on internet. The power strips on both desks don't work, (I asked), is it hard to put an extension cord to get the desks powered up or at least a power strip???? So, no internet and NO power at desks. Customers (I know they can't help much) in waiting room are what you'd find in ghetto. LOUD, on phones, playing music, looking for "free" stuff. I probably won't go for service there anymore. I pay higher prices for service for my Cadillac and this is well below other dealers. Used to love them, but not so much. And now this review won't let me submit without correcting words- they are interjections and names in common vernacular!
wadeandtanya3/28/2015 12:37:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Don Kelly,Al Hicks
Al Hicks definitely made our experience with Duke Automotive a memorable one! We will absolutely be recommending him & this dealership to our friend & family and we look forward to returning in the future. Al listened intently to our vehicle needs and wants without pressuring us in any way. He provided us with complete answers to our questions and did not hesitate to contribute additional relevant information. We are truly satisfied happy customers!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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