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Beach Ford

2717 Virginia Beach BoulevardVirginia Beach, VA 23452
1-877-799-95701-877-799-9570
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Beach Ford Virginia Beach! Located in Virginia Beach, VA, Beach Ford of Suffolk is proud to also serve the cities of Chesapeake, VA, Norfolk, VA and Virginia B ... Read more
Welcome to Beach Ford Virginia Beach! Located in Virginia Beach, VA, Beach Ford of Suffolk is proud to also serve the cities of Chesapeake, VA, Norfolk, VA and Virginia Beach, VA. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Beach Ford Virginia Beach a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Used Ford, you've come to the right place. Featuring one of the area's largest selection of New Ford Focus, Fusion, Fiesta, C-Max, Mustang, Taurus, Flex, Escape, Explorer, Edge, Expedition, F-150, F-250, and F Series Super Duty. Call for your No-Obligation Internet Price Quote from our Internet Department.

Why You Should Buy a Used Car From Us

Welcome to Beach Ford Virginia Beach! Located in Virginia Beach, VA, Beach Ford of Suffolk is proud to also serve the cities of Chesapeake, VA, Norfolk, VA and Virginia B ... Read more
Welcome to Beach Ford Virginia Beach! Located in Virginia Beach, VA, Beach Ford of Suffolk is proud to also serve the cities of Chesapeake, VA, Norfolk, VA and Virginia Beach, VA. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Beach Ford Virginia Beach a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Used Ford, you've come to the right place. Featuring one of the area's largest selection of New Ford Focus, Fusion, Fiesta, C-Max, Mustang, Taurus, Flex, Escape, Explorer, Edge, Expedition, F-150, F-250, and F Series Super Duty. Call for your No-Obligation Internet Price Quote from our Internet Department.

Dealer Disclaimer

Prices do not include title, taxes, tags, and processing fee of $579
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Dealer Ratings

24-Month Overall Rating
  • 3.1
    Customer Service
  • 3.6
    Quality Of Work
  • 3.6
    Friendliness
  • 3.2
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 78 
iceuscd9/28/2014 11:08:29 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:N/A
I have been a loyal customer .I have had 4 ford vehicles serviced the past 12 years ,and have spent thousands of dollars . My last visit was to replace a fuel pump on my 2001 Harley F-150. I had the vehicle towed to beach ford after I had talked to someone on the phone. When I got there , I talked to the yellow team service Rep. he took the info on my truck, and I left. After the 2nd day that no one called ,I decided to call and found out that nobody had looked at my truck, The Yellow Team Manager apologized ,and took $100.00 off. The price to install the fuel pump was $400.00 more than the quote I later got from another Ford Dealership. So much for being a loyal customer!!!!!!!!!!!!
waterbug59/15/2014 06:13:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Sottile
Ford has quite a few recalls right now so the service department is extra busy but they got done with our car as quickly as they could. They were super friendly from the time I pulled up until the time I left.
rangerva7/17/2014 07:43:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Renaun Davis
I love my 2012 Ford Fusion. My buying experience was enhanced by my salesman Renaun Davis who went above and beyond in ensuring my happiness. I plan to keep my Fusion for many years and plan on returning to Beach Ford in Suffolk, V.A. for servicing to help me acheive that goal.
criscoala6/20/2014 02:32:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Turner
I recently purchased a 2014 Ford Mustang from beach ford. Our sales person is no longer with Beach Ford so we were assigned to Brian Jones. We had been promised that a paint chip and the fuel door would be repaired. We finally were able to get the car over to the collision center to have them look at the issue. They set my wife up for an appointment for June 19th at 0900.My wife shows up at the dealership and Brian Jones is on vacation and nobody had any information from Brian that my mustang was going to be taken care of. I called the collision center and talked with Jennifer Turner which took immediate action and had my wife at her location with enterprise rental car shuttle picking her up. After my wife got to the rental car agency no one their had any information from Brian for my wife's rental car. We are now going on 11 o'clock. Once again I called Jennifer Turner and she had my wife taken care of and on her way in no time. I want to personally thank you for having great people like Jennifer Turner working with your dealership. Brian Jones You could learn a lot from this extraordinary woman. Thank you once again Jennifer my wife and I owe you for helping us out. Sincerely Chris and Tammy Meadows
CharlieMurphy8146/03/2014 07:42:02 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Dave Simpson
Brought my 2010 Fusion in for a state inspection and oil change. Everything went well, and about an hour later I was done, paid, and walking to my car. A service person asked me if I wanted him to test my battery for me. I was not aware that I had a battery problem, and nothing had been mentioned to me prior to paying my bill. Was told that the battery needed jumped to start, but it had started now and should be good to go. Not wanting to deal with this later on I waited there, and attempted to restart the car. Battery dead, no engine turnover. They jumped and charged it again, and the same result. Retested the battery and now it had very low cold cranking amps, ~200. The service guy took the car around back to test it and see what was going on. 30ish minutes later they came back and told my the battery was dead and it needed replaced, and they would install it with no labor charge for $120. This was the first time I had ever had a problem with my battery, so something seemed off to me. I asked to speak to the service manager, so he could explain how something like that can happen. About 20 minutes later he came down, told me that batteries are tricky, and was basically very dismissive towards me and didn't want to explain to me how it is possible for a battery to be fine one minute, and be completely dead the next. The service manager told me that that was all he could do and had to get going because he was very busy. I called a local auto chain and found a battery for cheaper than what Beach Ford was going to charge me. While I was waiting 20+ minutes to have my old battery put back in so I could leave, I witnessed the service manager sit in the lobby and talk to an older couple the entire time I was there. That feels to me that he just didn't care about my problem or experience in his service department. I have bought three cars form Beach Ford, and the sales staff is very good. The service department has continuously been sub par in my opinion and this is the last straw. I will no longer be purchasing my cars from Beach Ford.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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