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Charles Barker Toyota

1877 Laskin RoadVirginia Beach, VA 23454
1-866-386-11641-866-386-1164
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Charles Barker is a native of Hampton Roads. His career in the auto industry has spanned over 35 years. Charles Barker Toyota has received the Prestigious President's ... Read more
Charles Barker is a native of Hampton Roads. His career in the auto industry has spanned over 35 years. Charles Barker Toyota has received the Prestigious President's Award more times than any other Hampton Roads Dealer. We appreciate the trust our customers put in us. Charles Barker Toyota plays a key role giving back to the Community. Weather you are a local resident or a member of the Military we hope to serve you in a professional manner and exceed your expectations.

Why You Should Buy a Used Car From Us

Charles Barker is a native of Hampton Roads. His career in the auto industry has spanned over 35 years. Charles Barker Toyota has received the Prestigious President's ... Read more
Charles Barker is a native of Hampton Roads. His career in the auto industry has spanned over 35 years. Charles Barker Toyota has received the Prestigious President's Award more times than any other Hampton Roads Dealer. We appreciate the trust our customers put in us. Charles Barker Toyota plays a key role giving back to the Community. Weather you are a local resident or a member of the Military we hope to serve you in a professional manner and exceed your expectations.

Dealer Disclaimer

Prices do not include processing fee of $699 and title, taxes, and tags.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 151 
LilliBabe8/13/2016 01:12:03 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Not sure of their names
Winded review beware... We are new to the area and had to have our state inspections done on our cars so we called around to multiple places, Charles Barker included and I asked how it works whether the inspection is something that take a while and if I would need to drop off my car and then if I needed an appt. I was told that I can make an appt and that it take roughly 45 minutes and hour at most. So after calling around this place sounded like the place to go since I could wait for my car, so I called back and made appt for both of our cars (a Toyota and a Jeep). Fast forward 5-ish days and I show up at my appt on time (even a few minutes early), I checked in with a rep who was nice and told me all about where my son and I could hang out while we wait and said it should be about 1 hour- 1 1/2 hrs at most (wait what... what happened to 45-60 minutes). So we went to the lobby to wait. After a little after 1 1/2 hrs I went to ask the clerk about my car, I was told it would be just a few minutes. So we went back to waiting... 30 minutes later (you do the math.... that's 2 HOURS) I went to the same clerk/cashier to ask AGAIN and she looked dumb founded at me that I was back and asked has no one come to get you yet... Mind you I have to check out with her... "Nope". So she called back to check on my car at the service counter and was told they were coming up with the keys. So after 2 hours of waiting for a state inspection (that takes 20 minutes from start to finish in Texas which is apparently normal around here) I have since taken my husbands car else where to have his inspection done. Not as convenient as waiting since I had to drop it off but sure beats waiting around 2 hours for something I was told would take about 45 minutes. I will not be going back to this dealership again.
Jennifer H.7/29/2016 05:15:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Ray Aiden
I enjoyed working with Ray Aiden. With Mr. Aiden's assistance, I purchased the car I wanted for the price I needed. He is highly recommended. Thank you so much Mr. Aiden, you saved me!!
Charles Barker Toyota Scion responded to this review
8/01/2016
Hi Jennifer, We are glad to know that you had a great experience with us at Charles Barker Toyota and love hearing that Ray took such wonderful care of you. Your kind words will certainly be passed along. We hope that you enjoy your new vehicle and thank you for Riding with Charlie!
Mom7/25/2016 08:15:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Smith Jr.
Thank you Mr. John Smith, Jr. for treating us the way you wanted to be treated. You were kind, helpful, and informative. You gave us time and space to make our decision, never once pressuring us or making us meet other people to pressure us. I was not looking forward to the car buying process, however after we met you, I told my husband I hope we prefer the highlander because I want to buy a car from you. I am so excited you remembered what we talked about and sent me that email. We had been to many other dealerships and no one treated us as respectfully as you it. Thank you so much!
Charles Barker Toyota Scion responded to this review
7/25/2016
We are so glad to know that you had such a wonderful experience with us at Charles Barker Toyota. It is our greatest privilege to be able to provide excellent service to each of our customers, and we will be sure to pass along your kind words to John and the team. Thank you for your review!
w s 7/08/2016 11:52:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Hilliker
I recommend Ray Aiden who made our first car buying experience smooth & much less stressful. Honest, patient & really fought hard to get us the best deal...and did! Felt informed all the way. Thanks to the finance guy too, Chris Hilliker! Great job Toyota!
Charles Barker Toyota Scion responded to this review
7/11/2016
Charles Barker Toyota always values feedback and we are so glad to know that you had a great buying experience with us. We will be sure to pass along your kind words to Ray, Chris and the team. Congratulations on your new car, and thanks for Riding With Charlie!
Andy56/02/2016 09:20:48 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ray Aiden
Ray Aiden helped us find the right vehicle along with the right price. Ray was very professional and able to answer all of our questions. He was very efficient in getting the deal done which was important to us. Working with Ray made our car buying experience easy. We were so pleased with our experience we ended up leasing a second Rav 4 that evening!
Charles Barker Toyota Scion responded to this review
6/21/2016
Thank you Andy5 for taking the time to write this review. We are happy to hear that you had a great experience with Ray. Our goal is to earn your complete satisfaction each and every time you stop by. Congratulations on both of your new Toyota RAV4's and thank you for Riding With Charlie!
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Charles Barker Toyota : Virginia Beach, VA 23454 Car Dealership, and Auto Financing - Autotrader