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Charles Barker Lexus Newport News

12831 Jefferson AveNewport News, VA 23608-3017
1-888-513-96521-888-513-9652
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

When you purchase from Charles Barker Automotive you aren't just purchasing a vehicle; rather, you become a part of our family and give back to our community through your ... Read more
When you purchase from Charles Barker Automotive you aren't just purchasing a vehicle; rather, you become a part of our family and give back to our community through your purchase. Charles Barker strives to make Hampton Roads a better place to live one step at a time

Why You Should Buy a Used Car From Us

Pre-Owned vehicles sold by us come with the Charles Barker Signature Certified Program *Benefits during your ownership *Lifetime State Inspections *Convenient Service Ho ... Read more
Pre-Owned vehicles sold by us come with the Charles Barker Signature Certified Program *Benefits during your ownership *Lifetime State Inspections *Convenient Service Hours, including Saturday hours *A 10% discount on all routine maintenance performed at ny Charles Barker location

Dealer Disclaimer

Prices do not include title, tags, taxes and processing fee of $599
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 160 
Artsy14/22/2016 02:24:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Cahoon,Tony Rutherford,Mohamad Mayassi
Mohamad was our salesman and even though we were purchasing a used vehicle, we were treated as if purchasing the most expensive vehicle Lexus offered. His experience, knowledge, and care really came through as he patiently answered all of our questions about the Toyota Highlander. His goal was to make the experience world class, which it was. He definitely went out of his way to ensure the purchase satisfied my wants and needs. Thank you Mohamad. Thank you Charles Barker Lexus for a wonderful experience, It is easy to see why he is a top salesman. I highly recommend him and this dealership. HIGHLY RECOMMENDED!!!!!!!!!!!
Charles Barker Lexus Newport News responded to this review
4/22/2016
We are all so happy to hear that you had a great experience. Mohamad is truly an asset to Lexus and Charles Barker. Thank you so much for the kind words. Team Charles Barker Lexus Newport News
bobridd4/16/2016 08:27:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Rutherford,Mohamad Mayassi
Mohamad was our salesman and you could not ask for a better person. He was staightforward, did not try to talk us into anything and is a people person. It is easy to see why he is a top salesman. I think he wen out of his way to make our purchase as honest and straightforward as possible. I highly recommend him and this dealership. I have purchased 2 cars from them and enjoy the people and serice. HIGHLY RECOMMENDED!!!!!!!!!!!!!!!!!
Charles Barker Lexus Newport News responded to this review
4/18/2016
Mohamad and Charles Barker Lexus Newport News are so excited to hear how happy you are with your purchase. Thank you for all of your kind words. It is a great feeling to know we have made our valued guests so happy during their purchase. Please recommend Mohamad to your friends and family if they are in need. Thank you again! Team Charles Barker Lexus Newport News
Revilort4/16/2016 11:42:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Rutherford,Renjit Oommen
Salesperson RJ was super helpful and attentive. When the car needed a little work before taking it home he immediately set me up with a loaner. Treated exceptionally well even though we weren't interested in a high end new purchase. Finance officer Tony was genuinely helpful and honest. I would highly recommend this dealership top to bottom.
Charles Barker Lexus Newport News responded to this review
4/18/2016
Thank you so much for sharing your experience. We are very happy to hear that RJ and Tony took great care of you with your purchase. We also appreciate your recommendation. At Charles Barker Lexus we strive to offer the best experience in a dealership, and it feels good to know we did just that. Enjoy your new car! Team Charles Barker Lexus Newport News
Will Jackson 3264/07/2016 04:31:26 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Rutherford,Mohamad Mayassi
Neighborhood dealership that has good quality cars and high standards. Friendly and informative sales persons that sells reliable vehicles. I would recommend this dealership to my friends and family.
Charles Barker Lexus Newport News responded to this review
4/07/2016
Thank you for sharing your experience with the dealerrater community Mr. Jackson. It was our pleasure to assist you in your transportation needs. We look forward to seeing you again for either sales or service. Enjoy that beautiful car! Team Charles Barker Lexus Newport News
Tom3/24/2016 04:24:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Rutherford,Renjit Oommen
I just leased a Lexus CT 200h through Ranjit Oooman, and the whole experience was pleasant, helpful and one of the best I've had
Charles Barker Lexus Newport News responded to this review
3/24/2016
Tom, thank you so much for sharing your experience on DealerRater.com. We are happy to hear that your interaction was on of the best car buying experiences you have had. Please don't hesitate to stop by the show room when you are in for service to keep us updated on how much you are enjoying that CT200h. Team Charles Barker Lexus Newport News
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Charles Barker Lexus Newport News : Newport News, VA 23608-3017 Car Dealership, and Auto Financing - Autotrader