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Charles Barker Lexus Newport News

12831 Jefferson AveNewport News, VA 23608-3017
1-888-513-96521-888-513-9652
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

When you purchase from Charles Barker Automotive you aren't just purchasing a vehicle; rather, you become a part of our family and give back to our community through your ... Read more
When you purchase from Charles Barker Automotive you aren't just purchasing a vehicle; rather, you become a part of our family and give back to our community through your purchase. Charles Barker strives to make Hampton Roads a better place to live one step at a time

Why You Should Buy a Used Car From Us

Pre-Owned vehicles sold by us come with the Charles Barker Signature Certified Program *Benefits during your ownership *Lifetime State Inspections *Convenient Service Ho ... Read more
Pre-Owned vehicles sold by us come with the Charles Barker Signature Certified Program *Benefits during your ownership *Lifetime State Inspections *Convenient Service Hours, including Saturday hours *A 10% discount on all routine maintenance performed at ny Charles Barker location

Dealer Disclaimer

Prices do not include title, tags, taxes and processing fee of $599
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 112 
preese4243/27/2015 12:36:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Renjit Oommen
I went online and found my car in Va, I live in the DMV area . Renjit Oommen called me back and we communicated with emails , texts and phone calls. I just want to say that Renijit is a GREAT salesman and very knowledgeable and I loved the CUSTOMER SERVICE ! He did the paper work and had everything ready to go when he drove all the way from VA to bring me my car. I couldn't have asked for better service. I absolutely love my new car and I will definitely recommend this dealership and Renjit to all my friends , family and co-workers. Thanks for the wonderful experience.
Charles Barker Lexus Newport News responded to this review
3/28/2015
Preese424, we are elated to hear that Renjit went above and beyond for you! This is the Lexus way and glad everything met your expectations! Enjoy your new vehicle and thank you for riding with Charlie!! -Team CBL NN
bking43/24/2015 11:45:56 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Rutherford,Renjit Oommen
Both Renjit Oommen and Tony Rutherford were professional, courteous and attentive. They took care of everything and explained each step of the process to insure I was satisfied and clearly understood the decisions being made. It made no difference that I was buying a used vehicle rather than a new one, they acted as if I was purchasing new.
Charles Barker Lexus Newport News responded to this review
3/24/2015
BKING4, here at Lexus we strive to treat each customer with the best customer service and experience! I'm so glad to hear you had a memorable experience. We look forward to seeing you again!! -Team CBL NN
hemi3003/20/2015 10:46:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Renjit Oommen
I brought a new car from the Lexus in Newport news. Renjit OOmmen was an awesome sales person. He was very knowledgeable about the car and the features. I had a great experience and have recommended the dealership to my friends and co-workers.
Charles Barker Lexus Newport News responded to this review
3/21/2015
hemi300 I'm glad Renjit made your experience one to remember!! Thank you for trusting us to give you that special Lexus experience. We look forward to seeing you again and building a relationship with your friends and co-workers. Thank your for riding with Charlie! -Team CBL NN
haymills133/19/2015 03:41:24 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Rutherford,Renjit Oommen
This was my first time buying a used car for college and the search was stressful and took a long time. However once I found my used Hyundai Santa Fe at Charles barker I was sold. The customer service was great and our salesman Renjit was very helpful and made the experience a great one.
Charles Barker Lexus Newport News responded to this review
3/20/2015
We appreciate your business very much. We wish you much success in college and hope that we will be your choice for your vehicle needs in the future. Thank you for the great feedback! -Team Lexus NN
susan573/14/2015 02:30:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas
I was looking for a car for my mom and found one online at Charles barker. When I got there it was on a lot in Virginia beach and I was in Newport news.my salesman went to VB and brought the car to me. Thanks for all your help.
Charles Barker Lexus Newport News responded to this review
3/18/2015
We are so glad to hear that our team took that extra step to meet your needs. That is exactly what we strive to do here. We look forward to seeing you again and we hope your mom enjoys her car!! -Team CBL NN
Charles Barker Lexus Newport News responded to this review
3/20/2015
Thank you for allowing us to assist you! We appreciate your business. Best wishes to you and your mother. -Team Lexus NN
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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