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Charles Barker Lexus Newport News

12831 Jefferson AveNewport News, VA 23608-3017
1-888-513-96521-888-513-9652
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

When you purchase from Charles Barker Automotive you aren't just purchasing a vehicle; rather, you become a part of our family and give back to our community through your ... Read more
When you purchase from Charles Barker Automotive you aren't just purchasing a vehicle; rather, you become a part of our family and give back to our community through your purchase. Charles Barker strives to make Hampton Roads a better place to live one step at a time

Why You Should Buy a Used Car From Us

Pre-Owned vehicles sold by us come with the Charles Barker Signature Certified Program *Benefits during your ownership *Lifetime State Inspections *Convenient Service Ho ... Read more
Pre-Owned vehicles sold by us come with the Charles Barker Signature Certified Program *Benefits during your ownership *Lifetime State Inspections *Convenient Service Hours, including Saturday hours *A 10% discount on all routine maintenance performed at ny Charles Barker location

Dealer Disclaimer

Prices do not include title, tags, taxes and processing fee of $599
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 171 
Ella Bella 7/25/2016 07:33:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kadim Tshiek
I came in need of a car and the staff there was very friendly Kadim took very good care of me he made me feel at home and did not force a sell on me he gave exactly what I was looking for in my price range
jaythomas157/21/2016 12:09:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rendition Oommen
CB Lexus is the best dealership that I have used in 10+ years of car buying. I have owned 10 vehicles over that period, and I can honestly say that RJ, Thomas, Tony, and the rest of the CB Lexus crew are by far the most professional, courteous, and all around great group that I have worked with. They were all very friendly and helpful, especially RJ. He is the most amazing salesman that you could ask for. His enthusiasm is intoxicating, and his knowledge of the Lexus product is second to none. I absolutely recommend both RJ and the dealership to any future car buyers, and I hope that I will have the opportunity to work with them again in the future.
val6/24/2016 07:15:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Morgan,Renjit Oommen
I purchased the Lexus ES350. Beautiful car. It was a pleasure working with my sales consultant, Renjitt Oommen. He was available when I called, or if not, he returned my call soon afterwards, and readily responded to any and all questions or concerns I had. Being a friendly and outgoing person, he was easy to work with. I highly recommend him to anyone looking to purchase a vehicle at Charles Barker Lexus. Kevin Morgan was the person who gave me the tutorial on all the dashboard bells and whistles of the Lexus ES350. He was very knowledgeable and thorough. I highly recommend him if you need help in getting acquainted with your dashboard electronics.
Charles Barker Lexus Newport News responded to this review
6/25/2016
Val, Thank you so much for sharing your sales experience. It is great to know that the team exceeded all expectations. We feel that personalized service goes a long way towards building a great working relationship. Thank you again for your purchase it was a pleasure to assist with your automobile needs. Team Charles Barker Lexus Newport News
thomas pitkin6/11/2016 01:47:01 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Rutherford,Renjit Oommen
Renjit was my salesman. He kept in touch and seemed to genuinely care about my satisfaction. Everyone at the dealership was friendly and supportive. Definitely would recommend Charles Barker of Newport News.
Charles Barker Lexus Newport News responded to this review
6/22/2016
We are happy to hear you had a wonderful experience! Our team had a pleasure working with you to find the perfect vehicle! Enjoy your new vehicle and thanks for choosing Charles Barker Lexus Newport News and for Riding With Charlie!
Gfelton6/01/2016 12:30:29 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Speller,Renjit Oommen
My sales consultant Renjit Oommen made the sale of my IS 250 smooth as possible. I would definitely purchase another Lexus in the future from this dealership.
Charles Barker Lexus Newport News responded to this review
7/06/2016
We are so happy that your sale went so smoothly. We will pass on your kind words to Renjit as we are sure he would be happy to hear them. Enjoy your IS 250!
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Charles Barker Lexus Newport News : Newport News, VA 23608-3017 Car Dealership, and Auto Financing - Autotrader