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Duncan Ford Mazda

125 Jennelle RdBlacksburg, VA 24060
1-855-829-52131-855-829-5213
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Duncan Ford Mazda Lincoln in Blacksburg, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dea ... Read more
Duncan Ford Mazda Lincoln in Blacksburg, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you.

Why You Should Buy a Used Car From Us

Duncan Ford Mazda Lincoln in Blacksburg, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dea ... Read more
Duncan Ford Mazda Lincoln in Blacksburg, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you.

Dealer Disclaimer

*Factory Rebates based on Washington Region. Factory Rebates based on titling zip code. Price does not include sales tax, vehicle registration fees, finance charges, $4 ... Read more
*Factory Rebates based on Washington Region. Factory Rebates based on titling zip code. Price does not include sales tax, vehicle registration fees, finance charges, $459 processing fee and any other fees required by law. Vehicle subject to prior sale.Before purchasing this vehicle, it is your responsibility to address any and all differences between information on this website and the actual vehicle specifications and/or warranties offered prior to the sale of this vehicle. Residency restrictions may apply. See dealer for details. Dealer not responsible for typographical errors.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 90 
healthykteacher2/17/2015 11:05:17 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Terrence Monroe,Justin Lane
My husband and I could not be happier with our experience at Duncan. Terrence Monroe helped us to choose the perfect vehicle and made the entire purchasing process very easy. We normally dread the thought of car buying, but Terrence was so helpful and willing to answer all of our questions. This is our first new vehicle purchased from Duncan, but we have had two great experiences having our other vehicle serviced there. We definitely would recommend Terrence & the Duncan team. Our sincere thanks for making this our best purchasing experience; we will be coming back!
swthomps682/15/2015 09:21:08 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Don Dame
I am long-time service customer at Duncan Ford. When it came time for a new vehicle the Ford sales team was very responsive to my needs. It was a positive experience in a no-hassle environment.
dissatisfied2/12/2015 09:09:39 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Brent Brusseau
We purchased a new vehicle in Nov 2015 and were pleased with the experience. But our experience with Brent in the service department was poor. The headlights were not adjusted properly on our vehicle when we purchased it, and we requested that it be corrected. The service department then set it at the highest setting and it was blinding oncoming vehicles and other vehicles were flashing at us and putting their high beams on behind us. We told Brent of the problem and asked that it be corrected. We were told that it was within specs and that we would have to pay to have them fix it. After a lengthy discussion, he agreed that they would readjust the headlights. When we drove the car home, it was apparent that they had then lowered the beams back down to an unacceptable low position (we felt they were even lower than when we first took it in) making it very hard to see and putting the lives of my family at risk. We have given up working with Brent to resolve the problem and will fix it ourselves. I would never go back as long as Brent is the service manager.
Perdue2/10/2015 09:01:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Price
Steve Price from Duncan Ford in Christiansburg Va, helped us with the purchase of a Ford Expedition. I was very pleased with the buying process at this dealership. I normally hate the whole car buying process. The crew at Duncan made things very easy for us and had a very professional sales team to guide us through it all. I would definitely recommend them for your car buying experience, I can honestly say that's where ill be going the next time as well. Thanks to Steve and everyone at Duncan.
bklynn2/09/2015 02:52:52 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Terrence Monroe
I'm quite satisfied with my experience of purchasing a Mazda from Terrence Monroe at Duncan Mazda. Terrence was very patient & explained things throughly. He didn't try to push anything on me. This was my first new(used) car purchase and I had the best experience. I had my parents come with me for guidance and the whole time Terrence was great entertaining all of our requests and answering any questions. Most importantly I felt listened to as a young car buyer. I was treated with courtesy & respect. I was the last perspective buyer on the lot the night of my car purchase and I did not feel rushed. Everyone stayed a little later to help me through the process. The paperwork & documents were quick & painless. I'm super happy with my car and I would recommend Duncan!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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