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Crossroads Ford of Wake Forest

10101 Capital BoulevardWake Forest, NC 27587
1-866-633-20281-866-633-2028
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Our responsibility is to be a leader in the market place, not just as to units and numbers, but as to how each and every customer perceives their experiences with CrossRo ... Read more
Our responsibility is to be a leader in the market place, not just as to units and numbers, but as to how each and every customer perceives their experiences with CrossRoads Ford. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure, happy staff members will provide to our customers the treatment they deserve and expect. Shop in our 1 acre indoor showroom always at a comfortable 72 degrees.

Why You Should Buy a Used Car From Us

Our responsibility is to be a leader in the market place, not just as to units and numbers, but as to how each and every customer perceives their experiences with CrossRo ... Read more
Our responsibility is to be a leader in the market place, not just as to units and numbers, but as to how each and every customer perceives their experiences with CrossRoads Ford. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure, happy staff members will provide to our customers the treatment they deserve and expect. Shop in our 1 acre indoor showroom always at a comfortable 72 degrees.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Price excludes administrative, origination, documentary, procurement and/or other administrative fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 180 
URABUS3/29/2015 07:07:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony K and Cameron
I was in the market for a used SUV and Salesman Tony K. and Sales Manager Cameron worked hard to please me with a price I could afford while giving me a fair price for my trade in. This is the second Crossroads dealership I have bought from since I also purchased 2 new cars from Crossroads Nissan. Both dealerships have done everything I expected of them to satisfy my demands in asking for a very good deal and a fair price for my trade in. You can't find nicer more helpful people than these guys. They truly want to satisfy and I rate them 5 Star all the way. Bill & Barb from Louisburg, NC
agj1233/07/2015 08:22:44 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tommy Aloisi
Bought a used car from them. The car had scratches that had been covered up on 2 areas of the vehicle and were not visible until after it rained a day later. I ended up paying for half of the repair. We have 6 autos from different dealerships and this has been my worst experience. Our salesman was great, but sales manager needs a course on people skills. Will not EVER buy another vehicle from them!
songpak702/23/2015 06:17:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Snaith
Mike Kramer and Tom Snaith did an excellent job assisting me with my purchase of my 2014 Ford Focus in December of 2014. I am completely satisfied with my Ford Focus and the customer service that was given to me by Mike and Tom. Mike did a great job with helping me select a new car, was attentive throughout the process, and I could tell that he was genuinely interested in making me a happy customer. I truly appreciate it. Tom did a great job checking up on me to make sure that I was having an enjoyable experience. I love the free food/popcorn, drinks, and coffee both in the sales room and in the service center. The Mac computers and free Internet access in the service center are awesome, too. The Ford team rocks!
dgburg8/21/2014 03:05:37 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Raney Edwards SALES,
Been buying cars 40yrs. this is the first time it was a pleasure. My sales person was Mr Raney Edwards he made me feel comfortable and at ease, I left buying a car and feeling good about it . I would HIGHLY recommend Crossroads Ford Wake Forest N.C. and Mr Raney Edwards to be considered.
Trickey8/17/2014 02:50:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Cameron and I do not recall the gentleman's name in finance.
I met Joe DeLorenzo when I first drove up at the dealership. Joe was very helpful in showing me the truck in which I was interested. We had a spirited negotiation. Joe was professional throughout the process. I experienced a death in my family about a day and a half after first talking to Joe. He was very compassionate during this time. We were able to reach a deal. Again Joe was extremely helpful. He offered to bring the paperwork to me so we could complete the deal timely. I was pleased with the service and I am very pleased with the truck.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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