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Crossroads Infiniti

3910 Capital Hills DriveRaleigh, NC 27616
1-877-936-43451-877-936-4345

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellenc ... Read more
Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellence Infiniti's highest award 5 years in a row * New "state of the art" facility complete with multimedia guest lounge * Free loaner car service and courtesy wash * Saturday service hours * Everyone here looks forward to serving you!

Why You Should Buy a Used Car From Us

Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellenc ... Read more
Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellence Infiniti's highest award 5 years in a row * New "state of the art" facility complete with multimedia guest lounge *Everyone here looks forward to serving you!

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Price excludes administrative, origination, documentary, procurement and/or other administrative fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 149 
Mrobe2210/11/2014 09:07:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Clements,Yuri Mirzoyan,Luby Blackmon,John Moulton
I highly recommend visiting Crossroads Infiniti in Raleigh NC! I could not be more pleased with my purchase and the people who made it happen! From a professional staff, super fair prices, and simply making you feel like you are at home, Crossroads Infiniti changed my opinion on what a car buying experience should be!! Luby Blackmon was a excellent salesman! HIGHLY RECOMMEND !!
Boo1539/25/2014 04:53:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Luby Blackmon,John Moulton,Sunny Chauhan
I've never been a fan of dealerships, too many mark ups, too many sales gimmicks, etc. In our current search for a vehicle we ran into two bait and switch rackets and one that had serious ethics problems and these were all major dealerships. I wasn't expecting much when we drove into crossroads infiniti but Mr Lubyanka was pleasant, professional, owned up to what he couldn't answer and found answers for us. Mr. Chauhan bent over backwards to help us and the entire dealership was friendly and hospitable. We will no longer need to travel from dealership to dealership looking at cars... we will just head to Crossraods Infiniti.
Crossroads Infiniti responded to this review
9/30/2014
We could not be happier to hear what a great experience you had here at Crossroads Infiniti. Luby and Sunny are amazing people to work with, and we are glad to know that they took great care of you and welcomed you into the Crossroads family! We truly appreciate your business and look forward to working with you in the future.
Crossroads Infiniti responded to this review
10/17/2014
Let me add that apparently they aren't all that different. I've emailed and called and gotten no response. Like any dealership, once they have your cash they are done with you. Too bad, I was hoping they were different.
drob5124/10/2014 11:19:26 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Yuri Mirzoyan,John Moulton,Tracey Rumor
From the beginning of my contact with Tracey Rumer I was very impressed, she was very nice, courteous and knowledgable. She didn't put any pressure on me and helped me to make an informed decision between the particular models I was considering. I was blown away at her level of service and her attention to detail, she is a valued asset to Crossroads Infiniti and she would be my vote for one of their best employees as this is my 3rd vehicle from this dealership, so I've dealt with 3 different sales people over the years and she has been the best by far. Yuri Mirzoyan the sales manager and John Moulton are standup guys and every time I go to the dealership, they make me feel right at home, if anyone is in the market for a great car buying experience, this would be the place that I would recommend hands down because they take care of potential customers and current customers alike.
Jordan280412/17/2013 02:06:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Henry Caldwell
Oh my God! Mr. Henry was GREAT! He made sure that my husband and I were very comfortable and well taken care of. I made the statement about how I was sorry that he had messed around with us all day. Mr. Henry stopped in his tracks and told me that his assisting us was not a waste. He was honored to make sure that we were going to be pleased with any decision that we made. My husband and I had picked out two cars. We test drove the M35 and the G37. Amazing- isn't the word. Mr. Henry is a pretty good driver too. Scared me a little, but my husband LOVED it! Long story short- Mr. Henry was so Great that we sent him (2) other referrals. We LOVE Mr. Henry. In our home- I personally call him MY MR. HENRY :). I feel like we are a part of the Infiniti family. What a wonderful young man with a sharp hat. Thank you Mr. Henry!
lbovard12/03/2013 11:12:03 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tracey Rumor
We had a wonderful experience at Crossroads Infinity. Tracey was easy to work with and very friendly. I will recommend your dealership and Tracey to others!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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