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Crossroads Infiniti

3910 Capital Hills DriveRaleigh, NC 27616
1-877-936-43451-877-936-4345
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellenc ... Read more
Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellence Infiniti's highest award 5 years in a row * New "state of the art" facility complete with multimedia guest lounge * Free loaner car service and courtesy wash * Saturday service hours * Everyone here looks forward to serving you!

Why You Should Buy a Used Car From Us

Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellenc ... Read more
Crossroads Infiniti is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. Recipient of the Award of Excellence Infiniti's highest award 5 years in a row * New "state of the art" facility complete with multimedia guest lounge *Everyone here looks forward to serving you!

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Price excludes administrative, origination, documentary, procurement and/or other administrative fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 155 
mpg3/26/2015 02:58:43 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Christian Carlson
Here's my story: I found a car on their website and had a online chat with Craig. He got me close enough to my budget to take a look. Made the 40 minute drive with a friend and an hour and a half later I was driving off the lot with a new car. Here's the great part: Got home with the car and it wouldn't restart, dead battery. Gave Christian (salesman) a call. He asked if I could jump the car and bring it back. They put a brand new battery in and I was off again within 20 minutes. Thanks For Being Stand Up Guys!
Mrobe223/06/2015 08:45:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Clements,Yuri Mirzoyan,Luby Blackmon,John Moulton,Sunny Chauhan
Words can't describe how phenomenal Crossroads Infiniti of Raleigh NC is!! Top shelf, first class, and "over and above" are a good start! I have now purchased my 8th infiniti from Paul Clements and Luby Blackmon. My wife drives infiniti, my brother, and me. Buying a car can be a stressful experience for anyone. If you want a stress free experience, buy your next ride from Luby and Paul and Crossroads Infiniti of Raleigh!! Highly recommend!!
MattApex2/20/2015 11:42:37 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Paul Clements,Yuri Mirzoyan,Sunny Chauhan,Craig Maxa
I was waiting for the dealership to redeem themselves after they have failed to provide me with my license plate and my title. After my 30 day tag expired and no one contacted me I reached out to them and it took emailing everyone including the GM to get a response. Their fix was to provide me with a 96 hour permit (7 more days). That has now expired and there has been no follow up from the dealership. No tag. No title. It is now illegal to drive the car I paid for and they have the money for. Why is this still my responsibility to follow up? Very unprofessional and very disappointed in the service I'm receiving. It has ruined the entire experience. UPDATE: After contacting them once again and letting them know I was going to call their inspector they came up with the tag later that night.
chrober2472/10/2015 11:12:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Clements,Luby Blackmon
I have dealt with these guys for about 5 years, after the initial purchase of a M45 Sport sedan. They gave me a great deal on the M45, helped me with all warranty and service issues including things I have had problems with on previous vehicles/other dealers. Overall, they have done a bangup job on both sales and service.. so much that I bought a second car from them! The new M56 Sport sedan is just a svelt and sleek as expected, and the sales and service team have combined to make the experience unforgettable. Everyone is so ridiculously nice and helpful, both sales and service seem to strive for excellence in customer satisfaction. I can't recommend them enough, and I will be buying my next car from them! THANK YOU CROSSROADS INFINITI!!
Mrich288612/31/2014 01:56:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Jones,John Moulton,Craig Maxa
I'm new to the area and Crossroads easily walked me through trading in my fx35 and leasing a new Infiniti. They were very friendly, professional, and knowledgable.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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