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Westgate Chrysler Jeep Dodge RAM

6421 Old Westgate RoadRaleigh, NC 27617
1-855-287-72661-855-287-7266
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Raleigh's newest dealer Westgate Chrysler Jeep Dodge Ram offers a large selection both new and used vehicles. With over 100 used vehicles in stock you are sure to find w ... Read more
Raleigh's newest dealer Westgate Chrysler Jeep Dodge Ram offers a large selection both new and used vehicles. With over 100 used vehicles in stock you are sure to find what you are looking for. We sell cars the way customers like to buy them.

Why You Should Buy a Used Car From Us

Raleigh's newest dealer Westgate Chrysler Jeep Dodge Ram offers a large selection both new and used vehicles. With over 100 used vehicles in stock at a low no haggle pri ... Read more
Raleigh's newest dealer Westgate Chrysler Jeep Dodge Ram offers a large selection both new and used vehicles. With over 100 used vehicles in stock at a low no haggle price you are sure to find what you are looking for. We sell cars the way customers like to buy them.

Dealer Disclaimer

Price excludes administrative, origination, documentary, procurement and/or other administrative fee.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 126 
cligradchic0412/05/2014 07:30:30 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Edward Muhammad
My husband and I needed to purchase a car for the first time, and we were pretty nervous about the process and didn't know exactly what to expect. We visited Westgate because of their fabulous reviews and location, and I'm so glad we did. Edward "Ed" Muhammad was our salesman, though he came across as more of a helpful and knowledgeable source rather than someone SELLING something. He really worked with us and LISTENED to us along the way--things that we were really appreciative of as first-timers. He was very informative and answered all our questions, and in 3 hours we drove off with a new/used van. We are very pleased with our experience in general, and will definitely be referring people we know to them (and to Ed!) in the future. THANK YOU so much again Westgate!
steague8411/03/2014 09:30:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gregg Jacobs
Gregg and the rest of the Westgate Dodge team worked a great deal on my trade in. I would definitely recommend Westgate Dodge to others.
plumbguy729/19/2014 10:24:10 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:richard grizzard
the worst car buying experience ever ,I go there to look at a truck and trade mine in tell them that I lost the title they say no problem .for one they wont come down on price of truck an 06 Tacoma as I test drove it I tell the sales guy it shakes and vibrates this needs to be checked out ,was told I will have the mechs look at it again ,ok fine oh by the way it needs a new power steering pump we will fix it I say ok .well as were dealing he says sorry wasn't the steering pump its the water pump we will fix it ,they could have done better on my trade in and worked with the price better .so next day I come back and was told sorry it wasn't water pump it was the power steering pump and we fixed it this sales guy didn't know what the heck needed to be fixed ,so I drive off in my new truck three days later I feel the vibration getting worse I look under truck the drive shaft is about to fall off from its bracket now if it was looked at again like I'd asked they would see this in a second so I call and they get it towed I go back the next day they say its fixed seeya I get down the road and my sister whos following me calls and says hey im behind you theres a big dent in your tailgate ,so I call dealer they say how do we know you didn't do it really!!! so after there investigation the tow truck driver said it was there fault and fixed it never heard from dealer again just a absolute nightmare. oh and remember they said don't worry about not having the title guess what I get a call a week later saying I needed to turn in paperwork about my title or I don't get my registration wait didn't I pay administration fees when I bought the truck now I've got to do the leg work .and when I called the salesman one day to ask a question this guy blows me off and says sorry cant talk to ya im closing a deal so basically im done with you we got your money these guys were all buddy buddy and smiles rite after those papers were signed it was screw you seeya .but hey its not all bad he did call to try and smooth the nightmare over and to say they wanted my business again in the future your kidding rite id rather get my teeth pulled this place was a joke stay away .my sales guy is not listed on here his name was Richard ,and ken moaven was another I was told to call that never returned my call once .
Megafleet8/29/2014 09:46:06 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Scott Hayes
Went in for an oil change and tire rotation on my 2010 Jeep Commander.Came out with my oil 1 quart low,low wiper fluid,dirty air filter and wrong lug nut on my front wheel passenger side.Not sure if anything was done so I called Scott Hayes the next morning left a message because they have a very poor message/call back process.I never heard back so I contacted the service manager a 770 number which he never called me back so I emailed Michael Bardaxis then a guy named Bobby Stewart sent this email- mr c(xxxxxxxx)I am bob stewart service manager at westgate I have tried to call several time always busy feel free to stop by or call me to get a better understanding and see what we can do to help you bobs I am not sure what is going on but I will not be using this dealership again. Scott C.
Medlin128/01/2014 11:20:56 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Grizzard
I recently assisted my son with his first vehicle purchase. After failed attempts at Hendrick Dodge we made a site visit to Westgate after business hours to view their vehicles. After finding his vehicle of choice I made contact with Richard Grizzard via the internet. He was prompt in answering all of my questions pertaining to the vehicle. On the day of the visit to the dealership I was skeptical about the interaction and expected the ole bait and switch tactic or unannounced fees. It never happened. Richard was true to his word and spent a lot of his time guiding my son through the purchase. I would highly recommend Richard if you are looking to purchase. Now the rest of the story - Once cleaned and ready for delivery very minor damage was observed on the trunk. Additional damage was found on the front fender. The General Manager told me he would personally take the vehicle for repair and guaranteed my satisfaction - Two days later he was true to his word and the vehicle was repaired with no body work or paint. applied. My son loves the vehicle so we are satisfied. Be ready for pressure about extended warranty it will come but Garret Edens was professional explaining the program. Westgate Dodge delivered on their word when I expected and was prepared for the opposite.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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