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Fred Anderson Kia of Raleigh

9209 Glenwood AveRaleigh, NC 27617
1-888-983-05971-888-983-0597
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every ... Read more
Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every New Kia that includes, Lifetime Powertrain Warranty, Complimentary Oil Changes and Car Washes for Life!

Why You Should Buy a Used Car From Us

Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every ... Read more
Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every Certified Pre-owned Kia that includes, Lifetime Powertrain Warranty, Complimentary Oil Changes and Car Washes for Life!

Languages Spoken

  • Español

Dealer Disclaimer

Prices do NOT include, Tax, Tags, and dealer fees. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors ... Read more
Prices do NOT include, Tax, Tags, and dealer fees. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fred Anderson Kia. Call 888-983-0597 or visit us online at Kiaofraleigh.com. Also ask us about the Fred Anderson KIA Family Plan on all New and Certified Kia's, Lifetime Powertrain Warranty and Lifetime oil Changes with Vehicle Purchase.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 119 
ChrisCalloway4/02/2015 01:30:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lee McKoy,Amanda Deal,Julie Weiss
Lee McKoy did exactly what I asked him to and put me in the exact brand new vehicle I wanted. I couldn't have gone better. I consulted many dealers and Fred Anderson Kia is miles above any other dealer in the area.
Fred Anderson Kia of Raleigh responded to this review
4/02/2015
Thank you so very much for your strong vote of confidence. Our #1 goal at Fred Anderson Kia of Raleigh is customer satisfaction, so I'm so glad to hear that Lee was able to deliver!!! We hope you thoroughly enjoy your new KIA for many years to come and are so very glad you chose us for your automobile needs. Let me know if there's ever anything we can do to help in the future! Best Regards, Jeff Simmons General Manager
doubt23/25/2015 10:12:01 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:andrew kraft
This was a great experience, I have had bad carbuying experiences. Amanda and Andrew where great. She was patient and helpful even though I could get her name right, and went to the adjacent toyota dealership. She called to see how i made out and if she could explain anything. Ill admit i was prepared for a let down because of my credit issues. So i went in expecting nothing or something at best, but andrew work some magic and got me in a new 2015 optim within my budget. I could not be happier.
Fred Anderson Kia of Raleigh responded to this review
3/25/2015
Thank you so very much for your recent patronage & kind words. It's always great to hear from satisfied customers!!! Our #1 goal at Fred Anderson Kia of Raleigh is to build lasting relationships with our customers. I'm so glad Amanda and Andrew were able to get you the car you wanted and give you the service you deserved!!! We hope you thoroughly enjoy your new KIA Optima for many years to come and are so very glad you chose us for your automobile needs. Let me know if there's ever anything we can do to help in the future! Best Regards, Jeff Simmons General Manager
Not Happy3/15/2015 09:07:06 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Lee McKoy,Amanda Deal
This is the worst dealer I have every done business with. I called them on a used car and was told there was one that fit my needs so I cancelled my previous appointment and went to this dealership. On my arrival I was passed onto another salesperson. He sat me down and insisted on taking the information on my trade first I asked to see the used car to see if it is something I would even be interested in and he said he needed to take this information first. Then I was told he did not have that car, never did. He did not even try to replace this car with another one. I wanted to speak to the Sales Manager and was told he was to busy. I later called and got a hold of the Sales Manager and started to tell him the details and he informed me that he would look into it and call me back. He did not call back. THIS DEALERSHIP LIES TO PROSEPECTIVE BUYERS TO GET THEM IN THE DEALERSHIP. If they do this what else do they do. Think about it.
Liane W.S.1/26/2015 08:21:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Brant
Our experience was an absolute nightmare. Highlights: Brant, Daniel Rangel, and Tony Woods attempted to pull a bait and switch scam on us after letting us drive 30 minutes to the dealership 3 times, pregnant and with a baby in tow. On Thursday, my husband and I were quoted a price match over the phone, so we drove the 30 minutes with our 11 month old to check out a 2011 Kia Sorento. We met with Daniel and Brant, saw the car, test drove it, and all seemed well. We negotiated a price despite their many attempts to upsell us cars that were much more expensive. We left saying we would think about since we wanted to discuss it over at home and give one last look at the financials based on the quote they gave us. They called the next day and we agreed on a price. Since I was working 12 hour shifts on Friday and Saturday, we weren't able to go back until Sunday. Daniel said that was no problem and that the car would be ready to pick up on Sunday. We said we would be there when they opened at noon. We made the drive again and once there, we were informed that the car was actually locked up in another building where it had been drying from the new paint they placed on the bumper and, sadly, no one had keys. However, if we wanted, we could buy the car, go home in a loaner vehicle, and they would have someone concierge our car when it was ready. We preferred to come back and complete all the exchanging/purchasing in person. They said that they would take the car to be detailed first thing Monday, so not to show up until about 1145 when it would be done. Monday rolls around and we get a voicemail from Daniel at 1031 saying he just dropped the car off at the detail shop and it would take between 2-3 hours to complete. We show up at about 1230 to get the car and are informed that the car had been sold by another dealer. Many apologies and attempts to sell us far more expensive cars ensued. However, the same Kia Sorento that was miraculously sold in the two hour timeframe that it was in the detail shop (amazing!), is still listed online for sale and listed with 10,000 less miles on the odometer- matching VIN and all.
Fred Anderson Kia of Raleigh responded to this review
2/09/2015
Anytime that a customer comes to our store and leaves feeling that they have had an unpleasant experience, we are truly sorry. I can personally assure you that we absolutely never instruct our staff to "bait and switch" any of our guests, nor do we condone the practice at all. If you would like to discuss this situation in more detail, please give us a call at your earliest convenience so that we may move forward in a positive direction. Sincerely, Jeff Simmons jsimmons@anderson-auto.com | 919-785-4511
Jasz1/07/2015 01:38:07 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tabitha Wright
My experience at Kia Dealership was amazing! I worked with Mrs. Tabitha Wright and she was super sweet and kind and have an extreme amount of patience with my mom and I for it was my first time ever buying a car. She knew her stuff about the cars and if she didn't know something she would ask and get back with us promptly. She looked after me as if i was her 22 almost 23 year old daughter. Not only did my mom appreciate that because she got us a GREAT deal I appreciated it. I think If you are in the North Carolina area you should go to Mrs. Wright. She won't steer you wrong! That is for sure! Not to mention it was my birthday the day I purchased the car and she surprised me with flowers, and card and a gift card to starbucks! That was way more than what I could have asked for!
Fred Anderson Kia of Raleigh responded to this review
1/07/2015
Thank you so much for your business and such wonderful words about our dealership. I have to agree completely with you about Tabitha. She does an excellent job and really connects with her customers. I know she enjoyed spending time with you guys and we are all happy to have you as part of the Fred Anderson Kia Family. Please don't hesitate to contact me if I can ever be of assistance. Best Regards, Jeff Simmons General Manager
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