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Fred Anderson Kia of Raleigh

9209 Glenwood AveRaleigh, NC 27617
1-888-983-05971-888-983-0597
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every ... Read more
Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every New Kia that includes, Lifetime Powertrain Warranty, Complimentary Oil Changes and Car Washes for Life!

Why You Should Buy a Used Car From Us

Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every ... Read more
Make "The Smart Choice" at Fred Anderson Kia of Raleigh where we sell the MOST... 'cause you pay the LEAST! Enjoy the benefits of the Fred Anderson Family Plan with every Certified Pre-owned Kia that includes, Lifetime Powertrain Warranty, Complimentary Oil Changes and Car Washes for Life!

Languages Spoken

  • Español

Dealer Disclaimer

Prices do NOT include, Tax, Tags, and dealer fees. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors ... Read more
Prices do NOT include, Tax, Tags, and dealer fees. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Fred Anderson Kia. Call 888-983-0597 or visit us online at Kiaofraleigh.com. Also ask us about the Fred Anderson KIA Family Plan on all New and Certified Kia's, Lifetime Powertrain Warranty and Lifetime oil Changes with Vehicle Purchase.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 116 
Liane W.S.1/26/2015 08:21:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Brant
Our experience was an absolute nightmare. Highlights: Brant, Daniel Rangel, and Tony Woods attempted to pull a bait and switch scam on us after letting us drive 30 minutes to the dealership 3 times, pregnant and with a baby in tow. On Thursday, my husband and I were quoted a price match over the phone, so we drove the 30 minutes with our 11 month old to check out a 2011 Kia Sorento. We met with Daniel and Brant, saw the car, test drove it, and all seemed well. We negotiated a price despite their many attempts to upsell us cars that were much more expensive. We left saying we would think about since we wanted to discuss it over at home and give one last look at the financials based on the quote they gave us. They called the next day and we agreed on a price. Since I was working 12 hour shifts on Friday and Saturday, we weren't able to go back until Sunday. Daniel said that was no problem and that the car would be ready to pick up on Sunday. We said we would be there when they opened at noon. We made the drive again and once there, we were informed that the car was actually locked up in another building where it had been drying from the new paint they placed on the bumper and, sadly, no one had keys. However, if we wanted, we could buy the car, go home in a loaner vehicle, and they would have someone concierge our car when it was ready. We preferred to come back and complete all the exchanging/purchasing in person. They said that they would take the car to be detailed first thing Monday, so not to show up until about 1145 when it would be done. Monday rolls around and we get a voicemail from Daniel at 1031 saying he just dropped the car off at the detail shop and it would take between 2-3 hours to complete. We show up at about 1230 to get the car and are informed that the car had been sold by another dealer. Many apologies and attempts to sell us far more expensive cars ensued. However, the same Kia Sorento that was miraculously sold in the two hour timeframe that it was in the detail shop (amazing!), is still listed online for sale and listed with 10,000 less miles on the odometer- matching VIN and all.
Fred Anderson Kia of Raleigh responded to this review
2/09/2015
Anytime that a customer comes to our store and leaves feeling that they have had an unpleasant experience, we are truly sorry. I can personally assure you that we absolutely never instruct our staff to "bait and switch" any of our guests, nor do we condone the practice at all. If you would like to discuss this situation in more detail, please give us a call at your earliest convenience so that we may move forward in a positive direction. Sincerely, Jeff Simmons jsimmons@anderson-auto.com | 919-785-4511
Jasz1/07/2015 01:38:07 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tabitha Wright
My experience at Kia Dealership was amazing! I worked with Mrs. Tabitha Wright and she was super sweet and kind and have an extreme amount of patience with my mom and I for it was my first time ever buying a car. She knew her stuff about the cars and if she didn't know something she would ask and get back with us promptly. She looked after me as if i was her 22 almost 23 year old daughter. Not only did my mom appreciate that because she got us a GREAT deal I appreciated it. I think If you are in the North Carolina area you should go to Mrs. Wright. She won't steer you wrong! That is for sure! Not to mention it was my birthday the day I purchased the car and she surprised me with flowers, and card and a gift card to starbucks! That was way more than what I could have asked for!
Fred Anderson Kia of Raleigh responded to this review
1/07/2015
Thank you so much for your business and such wonderful words about our dealership. I have to agree completely with you about Tabitha. She does an excellent job and really connects with her customers. I know she enjoyed spending time with you guys and we are all happy to have you as part of the Fred Anderson Kia Family. Please don't hesitate to contact me if I can ever be of assistance. Best Regards, Jeff Simmons General Manager
JDaug11/26/2014 06:56:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tabitha Wright,Carole Henderson,Tony Woods
What a wonderfully easy place to do business! Tabitha was a joy to work with, and everyone from test drive to finance is very friendly and helpful. Great team effort to find my perfect new car!
Fred Anderson Kia of Raleigh responded to this review
11/28/2014
Thank you for writing about your visit with us! It's delightful to know that our team was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and business. We look very forward to seeing you again in the future! Be sure to check our Facebook and Twitter pages. Sincerely, Jeff Simmons
George6111/01/2014 03:56:40 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tabitha Wright,Reece Roberts
We were at another Kia Dealership a few days prior and we were interested in finding another dealership closer to our home. We found Fred Anderson Kia online and we were impressed with the offer of free oil changes and car washes for a good length of time! As we walked in, we realized the employees don't act as common sales people: 'make the deal and not care if the customer is satisfied'. Whether the sales person was ours or not, all make an effort to smile and say hello. Whether Tabitha, our salesperson is in or not, I believe adamantly, one of her co workers will take care of what needs to be addressed. Thanks Fred Anderson!! Great service and I'll recommend your dealership as often as I can!
Fred Anderson Kia of Raleigh responded to this review
11/03/2014
Thank you for taking the time to write about your experience with us. At Fred Anderson Kia, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that you enjoyed your time at our dealership. We will definitely share your comments with the rest of our team. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Jeff Simmons
Julie Cobb10/29/2014 07:24:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Amanda Deal
I have far from stellar credit and Fred Anderson worked so hard to make. Y deal happen! All of the other salesmen congratulated me on my purchase and took a moment to talk to me. I had gone to another dealer prior to Fred Anderson and it was a completely different car buying experience! I never write reviews, but was compelled to do so with this experience. I would highly recommend Fred Anderson! Especially Amanda and Allen, they were both fantastic!!!
Fred Anderson Kia of Raleigh responded to this review
10/31/2014
We really appreciate you taking the time to leave feedback for our dealership. We know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our customers. We are dedicated to making sure our sales team is knowledgeable, makes our guests feel welcome, and treats each and every person that walks through our door like a VIP. Our team is committed to supporting our guests in any way we can, and your most recent visit is indicative of this commitment. We look forward to working with you in the future! Be sure to check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Jeff Simmons
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