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Crossroads Nissan of Wake Forest

11120 Capital BlvdWake Forest, NC 27587-4513
1-888-465-04811-888-465-0481
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Crossroads Automotive Group began operations in NC since 1996... and we started selling thousands of vehicles all over the nation. We have been ranked among the Top 20 De ... Read more
Crossroads Automotive Group began operations in NC since 1996... and we started selling thousands of vehicles all over the nation. We have been ranked among the Top 20 Dealers in the country for the past 10 years, as well as one of the Top Used Car Dealers in the Mid Atlantic region. We own 30 franchises, therefore we have an eclectic mix of vehicles... sometimes very hard to find vehicles.

Why You Should Buy a Used Car From Us

Crossroads Automotive Group began operations in NC since 1996... and we started selling thousands of vehicles all over the nation. We have been ranked among the Top 20 De ... Read more
Crossroads Automotive Group began operations in NC since 1996... and we started selling thousands of vehicles all over the nation. We have been ranked among the Top 20 Dealers in the country for the past 10 years, as well as one of the Top Used Car Dealers in the Mid Atlantic region. We own 30 franchises, therefore we have an eclectic mix of vehicles... sometimes very hard to find vehicles.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes administrative, origination, documentary, procurement and/or other administrative fee.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.6
    Quality Of Work
  • 3.4
    Friendliness
  • 2.8
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 39 
Sgigs732/10/2016 06:14:18 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:N/a
I had the worst experience at this dealership and am sad to say I was taken advantage of. I went there to lease a new car and was told all along I could turn in my previous car there which was also a lease. They had me clean out my old car which they also took the plates off of, then after signing all the paperwork for the Nissan they decided they weren't taking my old car and I had to return it myself. They tried to tell me it was no big deal, just drop the car off at the dealership and you'll be good to go. But that was such a lie and they knew it. The fees involved to turn it in were outrageous. Then the next day I tried to take back the Nissan but they refused, said there was no grace period on returning the vehicle. So 4 months later I still have 2 cars because I was completely mislead from the second I walked in that door. And now when I turn in my old car I will still be charged a huge fee that would have been avoided if they took the car like they said they were going to. Don't let them fool you, if it sounds too good to be true it is. Take your business elsewhere or you'll regret it like me.
Steemer2/08/2016 03:12:55 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Deanglo and his manager on Saturday
The salesmen are great but when it comes to the point in the sales tactics the manager comes over and treats you like a second rate citizen. Will not answer a simple question, what did my car appraise for? Keeps your keys and driver license hostage from you leaving. Not a very respectable manger for such a noteworthy dealership.
Rudyb1/28/2016 12:43:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Arturo Jimenez to Dave, Chanel, there was another young ladie can not remember her name but she great as well.
Everything went well from sales person on. No pressure just very helpful. Third car from u also have good service dept. Will tell other about you great job. Thanks
altimadude8310/13/2015 04:15:16 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Salesman and Manager
Do not under any circumstances by Crossroads' "Christian values" hype. They are as crooked as a dog's hind leg. I came in to see a specific car that I called to confirm was still on the lot. Got there literally 10 minutes later and surprise, surprise! That car wasn't on the lot. Nope! It had supposedly just been sold that day. Naturally they started trying to show me other cars, all of which were more expensive than the one I wanted to see. I explained that I know what I want and have a budget of what I'm willing to pay, but they kept trying to get me to tell them what I wanted my monthly payment to be. I know that scam and how irrelevant monthly payment is compared to trrade-in and price of what you're buying, so I just left. Very awkward departure because they kept talking to me even after I had walked outside. Won't ever go near them or any Crossroads dealerships after that.
sia7263/12/2015 09:21:48 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Johnson, Reginald
I brought my first Foreign made car, and I LOVE IT... Crossroad Nissan in Wake made my experience comfortable, no pressure selling or fast talking. Walked me step by step through process. I would recommend this dealership.
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Crossroads Nissan of Wake Forest : Wake Forest, NC 27587-4513 Car Dealership, and Auto Financing - Autotrader