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Stevenson Toyota

3124 HWY 17 NORTHJACKSONVILLE, NC 28546
1-855-231-80161-855-231-8016
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take ... Read more
"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Stevenson Automotive Group has been a leading automotive influence in Southeastern North Carolina since 1983. We enjoy a reputation for conducting business in an honest and professional manner with you, the customer, always our number one priority. You have my personal commitment, along with our 200 well-trained parts, service and sales staff, that we will always strive to obtain maximum customer satisfaction." - John O. Stevenson

Why You Should Buy a Used Car From Us

"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take ... Read more
"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Stevenson Automotive Group has been a leading automotive influence in Southeastern North Carolina since 1983. We enjoy a reputation for conducting business in an honest and professional manner with you, the customer, always our number one priority. You have my personal commitment, along with our 200 well-trained parts, service and sales staff, that we will always strive to obtain maximum customer satisfaction." - John O. Stevenson

Languages Spoken

  • Español

Dealer Disclaimer

Discounted Sale Prices may include rebates and incentives. All prices exclude our $599 admin fee, and all applicable taxes, title and license fees.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 40 
neville329/04/2015 08:04:36 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mariah, Cami
The Toyota dealership of Jacksonville, NC is like no other dealership, the sales women, the salesmen and managers are courteous, professional, and very calm. As I initially visited the dealership for service related issues with my prius, a very wonder lady by the name of Cami, had a nice conversation with me regarding options of purchasing a new vehicle. What made me feel comfortable was the fact that she was calm, cool and collective. She introduced me to one of her up and coming and prosperous saleswomen by the name of Mariah. Mariah was very polite, professional and pretty just like Cami. She walked me through the process of owning my first new car and it was amazing. The sales manager was amazing as well, he worked with me with my affordability, I give this dealership the highest of praise.
cam718/29/2015 11:51:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Nagy, Larry Jordan
My husband and I can not say enough good things about Stevenson: their sales team, financial team, and general customer service are beyond exceptional. Larry Jordan and Dan Nagy were our salesmen, and we tell everyone that we know to go see them! We went in knowing exactly what we wanted, and we never felt pushed to do or buy anything other than that. They listened, took their time with us, and genuinely cared that we buy the best vehicle for the best price. We never doubted for a moment that they had our best interest at heart, and in the end we walked away with our dream car, completely satisfied. For as long as we are in Jacksonville, we will only be giving our business to Stevenson Toyota!
HemiCpl20158/19/2015 04:16:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mariah, Bob, Jeremy, Ron=Team Lindsey
My husband had just gotten home from an 8 month deployment when we discovered his car had some issues. He spent a few days and a few hundred bucks fixing it only to have it blow p on the first drive after being repaired. He was set to leave for his home state on his leave. We went up to Stevenson Toyota after much deliberation on whether to finance a vehicle or go buy another used car that would nickel and dime us to death and take a lot of his precious time. The vehicles of the lot were appealing and affordable. The team we worked with was down-to-earth, honest and were prepared to do whatever it took to get us something we needed within our terms (no money down, payment, etc). We were pleased from the moment we drove on the lot to the moment my husband left in his 2013 Dodge truck. By the way, it should be noted here that I have the same 5.7 liter Hemi in my car with a custom FlowMaster exhaust, K&N cold air intake and a little less curb weight and I smoked him when he was trying to race me. But I digress.... We went to Stevenson Toyota on a Monday morning and we were out of there faster than any other dealer I have EVER purchased/leased a car from. The entire team from Mariah our sales-chic, to the funny guy working to get us approved (sorry, I forget your name, but I know your face and the joke you made about the mistake on my driver's license!!) to the coolest F&I guy and the sales manager would backed all of his team up!!! I would come back here again and recommend to ANYONE! Thanks Stevenson Toyota!!
Stevenson Toyota Scion responded to this review
8/21/2015
Thank you for taking the time to write about your experience with us. At Stevenson Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We appreciate your recommendation and would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com
SLCascarano8/05/2015 01:52:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Drew, Santos, and Calvin
Stevenson Toyota was wonderful. They were patient, motivated, and dedicated to helping us find the car we needed for our family. Thank you Stevenson Toyota.
Stevenson Toyota Scion responded to this review
8/07/2015
Thank you for taking the time to write about your experience with us. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. George Papajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com
bwpstl8/03/2015 03:05:25 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Unknown
Well, I've been here for 90 minutes(1 1/2 hours) for an oil change that I had an appointment for and my car is STILL sitting in the parking lot waiting to be serviced. Not my 1st issue with this particular dealership AND service(such as oily smudge marks on my driver door and steering wheel. After supposedly topping off fluids, had to have them fill antifreeze to the full mark to which they were NOT happy). There seems to be NO sense of urgency or leadership in the Service Dept. Maybe I'm unreasonable and expect to much, but why even make appointments if NO effort is made to keep them. Buyer beware!!
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Stevenson Toyota : JACKSONVILLE, NC 28546 Car Dealership, and Auto Financing - Autotrader