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Stevenson Toyota

3124 HWY 17 NORTHJACKSONVILLE, NC 28546
1-855-231-80161-855-231-8016
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take ... Read more
"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Stevenson Automotive Group has been a leading automotive influence in Southeastern North Carolina since 1983. We enjoy a reputation for conducting business in an honest and professional manner with you, the customer, always our number one priority. You have my personal commitment, along with our 200 well-trained parts, service and sales staff, that we will always strive to obtain maximum customer satisfaction." - John O. Stevenson

Why You Should Buy a Used Car From Us

"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take ... Read more
"Stevenson Automotive Group has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Stevenson Automotive Group has been a leading automotive influence in Southeastern North Carolina since 1983. We enjoy a reputation for conducting business in an honest and professional manner with you, the customer, always our number one priority. You have my personal commitment, along with our 200 well-trained parts, service and sales staff, that we will always strive to obtain maximum customer satisfaction." - John O. Stevenson

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes, $549 dealer processing fee, taxes, title and license fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 35 
Pat Rieder, 1077/23/2015 10:07:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Harrington
My salesperson, Richard Harrington, was very professional, friendly and very knowledgeable of the vehicle I was interested in buying. We viewed other vehicles to make sure I would be satisfied with the one I had picked out and Richard did not rush me through the process.
Stevenson Toyota Scion responded to this review
7/24/2015
Thanks so much for this great review, Pat. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. George Papajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com
Cadempsey7/12/2015 10:07:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris
We've brought our car to service twice, both times they didn't price gouge, they only did service that was needed or requested and did not try to do additional unnecessary service. Customer service is always friendly and informative.
Stevenson Toyota Scion responded to this review
7/13/2015
Cadempsey, Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! The Stevenson Toyota Team
Piano6/17/2015 11:54:28 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kathy and Valorie
My salesperson, Kathy was not pushy or arrogant. I was not intending to buy the day I visited. However, I had been looking for over a year. My car was in service and I was looking at the different vehicles that were in the showroom. She brought up several other cars for me to look at. She listened to what I wanted in a vehicle. I did not buy that day. Again, she was not pushy. The next afternoon I texted her and told her I wanted the car and to have everything ready for me at 6:00 pm. Everything was handled via text. I walked I with my granddaughter and signed the papers. I had actually walked out of two other dealerships because of arrogance!
May56/15/2015 09:59:48 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Angel Lopez
my experience at this dealership was more than I had anticipated , I thought dealers were all the same, but, I was pleasantly surprised. They were great! Made my car shopping a pleasant experience.
Ole Blu6/09/2015 04:45:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Robert, Edwin, lead mechanic
My family and I would like to thank Stevenson Toyota for their wonderful and outstanding service these last eight years. I was deployed to Iraq as a Marine in 2007, and my beautiful wife bought our first Toyota, a Tundra, before my return much to my surprise (and enthusiasm!) Shortly after buying the Tundra, I received orders for Japan, and as soon as we got back we went straight to Stevenson and bought a used 2007 Camry. Through these last eight years we've had a few minor bumps or bruises with both of our Toyotas, but Stevenson Toyota smoothes it all over and takes care of my family every time. The service and friendliness at Stevenson Toyota is fantastic. We service both our Toyota's for every oil change at Stevenson, and the service department is absolutely outstanding in every respect. I would especially like to thank Robert. We have been dealing with Robert since at least 2011, (I am fairly sure he was there in 2007 as well...) and he is an absolute professional in every sense. Robert always makes sure everything is done right, and works with us to make sure our vehicles are running perfectly. We also recently worked with Edwin, and had the pleasure to meet with Stevenson's lead mechanic as well, both very professional, friendly and helpful, willing to answer all of our questions and do everything possible to make sure both our Toyota's were running perfectly. In fact, all the service employee's we have worked with at Stevenson Toyota always go the extra mile for us whenever we are there. When we are ready to purchase another Toyota, we will be looking to Stevenson Toyota. Thank you for taking care of our family.
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