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Greenville Toyota

3615 South Memorial DriveGreenville, NC 27834
1-866-597-24121-866-597-2412

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Get"THE GREENVILLE TOYOTA ADVANTAGE" COMPLIMENTARY LIFETIME ROUTINE MAINTENANCE ON EVERY VEHICLE PURCHASED FROM GREENVILLE TOYOTA GET YOUR BEST DEAL WHEN YOU CALL THE INT ... Read more
Get"THE GREENVILLE TOYOTA ADVANTAGE" COMPLIMENTARY LIFETIME ROUTINE MAINTENANCE ON EVERY VEHICLE PURCHASED FROM GREENVILLE TOYOTA GET YOUR BEST DEAL WHEN YOU CALL THE INTERNET DEPARTMENT 1-866-597-2412 Serving New Bern, Goldsboro, Jacksonville, Kinston, Greenville, Raleigh and Havelock

Why You Should Buy a Used Car From Us

Get"THE GREENVILLE TOYOTA ADVANTAGE" COMPLIMENTARY LIFETIME ROUTINE MAINTENANCE ON EVERY VEHICLE PURCHASED FROM GREENVILLE TOYOTA GET YOUR BEST DEAL WHEN YOU CALL THE INT ... Read more
Get"THE GREENVILLE TOYOTA ADVANTAGE" COMPLIMENTARY LIFETIME ROUTINE MAINTENANCE ON EVERY VEHICLE PURCHASED FROM GREENVILLE TOYOTA GET YOUR BEST DEAL WHEN YOU CALL THE INTERNET DEPARTMENT 1-866-597-2412 . "COMPLIMENTARY 7 Year/100,000 mile Power Train Warranty CERTIFIED PRE-OWNED PROGRAM" 84 MONTH/100000 MILE POWERTRAIN WARRANTY COMPLIMENTARY ON PREOWNED VEHICLES PURCHASED FROM GREENVILLE TOYOTA New Bern, Goldsboro, Jacksonville, Kinston, Greenville, Raleigh and Havelock

Dealer Disclaimer

Price excludes tax, tags and $598.00 doc fee.All payment figured on 72-84mos,with 25% down.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 138 
canine crazy8/12/2015 01:18:04 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:I believe we met Craig and a young man named Merrill ? Forgive my memory lapse! Also the financial "wiz" was a joy.
We were pretty much an easy sale since Toyota has been our first choice for a long while. Salesman was new but incredibly personable - no pressure, just information so we could make an informed decision based on our needs. The financial man got us an amazing deal on our loan. He seemed to just make it magically happen and away we go.... Even other salesmen who had nothing to do with our sale were friendly. It says a lot for the business as a whole. And the perks blew me away - go Greenville Toyota. Now to my title. We had our 4 Runner less than a week and were driving on the highway middle lane when the vehicle in the fast/passing lane hit a large aluminum ladder that had fallen off the back of someone's truck. There was no time to react and nowhere to go. All lanes were occupied so in a split second we, too, ran over the jagged aluminum ladder. I was stunned and couldn't speak. My husband pulled over to check for damage and to our amazement, this ruggedly build 4 Runner miraculously sustained NO DAMAGE and more importantly, it kept us safely upright and in our lane. Praise be to our 4 Runner and to any of Greenville Toyota's ruggedly build vehicles. Thank you from Nancy and Tom!
Alan Hagen7/30/2015 06:43:11 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Parts Department
The following information is what was on our invoice. We noticed that the tensioner/OAP item number was different than other part numbers. After searching google for the part, I found that it was an O'Reillys Auto part. The dealership guarantees their genuine parts as the only parts they use. Greenville Toyota purchased an O'Reillys Auto part and then raised the price $10.00 to a genuine toyota part price. If the part were to go bad and cause further damage to my vehicle, the dealership could say nothing could be done since it was not a genuine part installed. I contacted OAP about the warranty provide for the tensioner. O'Reilly's said the warranty would only cover the tensioner and would not cover damage that could occur to the engine if the part were to fail and the engine overheated. I would have to foot the bill for a new engine. I called the GM, gave him my concerns and he said he would get more information and call back. That was over a month ago! This was the first time I have ever had a conversation about service with the general manager. After a week of no response I took my complaint to the next level. You would think a service or parts manager would have to let you know if they were putting an after market part on your vehicle or a disclosure statement to let a customer know what was being put on a vehicle. Definitely check your invoice if you go to Greenville Toyota. If they install a part that does not have a 10 digit part number after TO, they have purchased a part from another store and raised the price when you could have gone to the part store yourself and saved the money. 6/3/15 COOLING SYS LEAK COOLANT LEAK ~|~WATERPUMP LEAKING ~|~R/R WATERPUMP ASSEMBLY/DRIVEB ELT/GASKETS AND COOLANT AND BELT TENSIONER ASSEMBLY PARTS NAME PART # QTY PUMP ASSY, WATER TO1610009491 1 SUPER LONG LIFE C TO00272SLLC2 2 BELT, V-RIBBED TO90916A2023 1 COOKIE DISC TOMMM07480 1 TENSIONER/OAP TO39185 1
happychristine7/28/2015 07:14:13 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bill McClawhorn
This is the second car ive bought here. Everyone is friendly. I still wish it wouldnt take quite so long for the process to be finished.
Greenville Toyota responded to this review
7/31/2015
We are constantly working on trying to streamline our process to take as little of yiour time as possible. While we have made huge improvments over the years we will continue to make things more and more time efficient as we know time is what most people do not have much extra of. Glad to hear that you had a positive expierience, Craig Goes Jr General Manager
Mike7/22/2015 10:05:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Service Desk
I want to compliment the Service Department. My wife and I arrived 30 minutes before the service desk opened, because we had misread the hours of service. Two other customers were ahead of us. The service managers on duty noticed us waiting, opened up and logged in our cars for service. Unexpected, but much appreciated.
Greenville Toyota responded to this review
7/31/2015
Happy to help! Thanks for taking the time to give us your kind words. Craig Goess Jr.
idyllic7/16/2015 03:52:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary Purvis
The service at Greenville Toyota was excellent. Originally I picked out the car online, walked in and walked out with the car of my dreams! I plan to be a Toyota purchaser for life!
Greenville Toyota responded to this review
7/31/2015
Thanks so much for the compliments. Very happy to hear that we met your expectations. Craig Goess Jr. General Manager
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