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Toyota of Elizabeth City

1002 HALSTEAD BLVDELIZABETH CITY, NC 27909-5569
1-888-431-63921-888-431-6392
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Services and Amenities

  • Service Centers
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Toyota/Scion of Elizabeth City continues the tradition of treating customers like family. We are excited about our future here and we invite you discover what smart shopp ... Read more
Toyota/Scion of Elizabeth City continues the tradition of treating customers like family. We are excited about our future here and we invite you discover what smart shoppers have been experiencing for years.

Why You Should Buy a Used Car From Us

Toyota/Scion of Elizabeth City continues the tradition of treating customers like family. We are excited about our future here and we invite you discover what smart shopp ... Read more
Toyota/Scion of Elizabeth City continues the tradition of treating customers like family. We are excited about our future here and we invite you discover what smart shoppers have been experiencing for years.

Dealer Disclaimer

Excludes tax, tag, title and registration and $699 dealer fee. Excludes tax, tag, title and registration and $498 dealer fees. Dealer documentation fee applies.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.2
    Quality Of Work
  • 3.8
    Friendliness
  • 3.5
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 24 
Rick1/20/2016 08:59:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Service Darla, Chuck manager and Kevin Tech.
Had to have 2014 highlander seatbelt and airbag sensors recalibrate from a rear end collision. They were excellent. Got car back and thought it wasn't fixed and service manager Chuck hooked up the computer to the car himself to diagnose. Turned out my mistake didn't have the park assist turned on.
Mark 12/29/2015 03:27:16 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Darla Holbrook (Service Advisor), Aaron White (Technician), and the Service Manager
My wife bought a 2009 Hyundai Accent with 76,000 miles on it for my son who's a freshmen in college..I met her and the salesman in town to test ride. Supposedly they replaced front brakes, tires, battery and drive belt, and threw in the 75,000 service. The car rode fine and the only thing I noticed was a ticking sound from the rear when I applied the brakes right before stopping. I shutoff the car and mentioned that to the salesman. We looked in the trunk and because the jack was loose in the spare tire area he attributed that to the sound I heard. But said they would check it out. I left at that point and noticed in my rear view mirror as I went down the street that they were still parked. I figured they were BSing or something. My wife told me later the car wouldn't start after I shut it off. They had to tow back to dealership and replaced the starter. The next day we get the car and I noticed a screeching sound when starting the vehicle. I had a friend of mine look at it and he said the steering and starter belt needed tightened. He also noticed the clicking sound in the rear when I slowly came to a stop. He said no problem rear brakes need adjusted. Wife took it back and they replaced the rear brake shoes and adjusted. Works fine now. However they said they just replaced the belts and they were fine. I took it for a ride and car made a screeching sound upon starting. Then driving down the rode it would screech on every turn made and upon taking off at a red light or stop sign. This time I took it there and showed the service manager the video I took of it screeching and he said the belts need replaced. No problem. The service technician took me for a ride afterwards and finally it was fixed. He stated he had to tighten the alternator and power steering belts. Ya think!!!! Took 3 trips to service to get it right.
Brown,Jorell2211/07/2015 04:10:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jo Jo Spence
I love the car, and the people were friendly and it was a good experience. Getting your first car is like having a piece of cake.
hdozier10/23/2015 10:45:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandy Derr, she is awesome!!
Just purchased a new car. Everyone is so nice. Transaction went very smoothly. I recommend this dealership and for you to go thru Brandy Derr, sales rep., she is awesome!!
One Eyed Jack10/07/2015 03:44:39 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Daniel Spence
On Sept. 12th I purchased a 2014 Highlander from this dealership through the USAA Car Buying service. Everything started out fine! We agreed on a price and the finance manager was able to arrange financing that was actually a bit better than my pre-approved rate thru USAA. During the pre-delivery inspection I noted that a piece of interior trim was broken. The dealership agreed to repair it and deliver it to my home in Virginia. When the Highlander was delivered the courtesy driver and I noted that one of the electronic smart keys was missing. Upon contacting the dealership my sales consultant indicated that he couldn't locate a second key. He asked me to give him "10 minutes" and he would call me back. That was three weeks ago. I have called, emailed and texted my sales consultant, tried to reach a manager by phone and have written to the general manager. No one at the dealership has had the courtesy to follow up in any manner. The dealership uses the slogan "Customer for Life." Perhaps they should change the slogan to "Customer for Life or Until you drive off the lot, whichever comes first!"
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Toyota of Elizabeth City : ELIZABETH CITY, NC 27909-5569 Car Dealership, and Auto Financing - Autotrader