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Honda of Concord

7650 Bruton Smith Blvd.Concord, NC 28027
1-888-989-82191-888-989-8219
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Honda of Concord, a proud member of the Hendrick Automotive Group, we pride ourselves on having a superior selection of New Honda vehicles. Enjoy the peace of mind that c ... Read more
Honda of Concord, a proud member of the Hendrick Automotive Group, we pride ourselves on having a superior selection of New Honda vehicles. Enjoy the peace of mind that comes from knowing that you are buying Hendrick Quality and that only the best of the best work for Hendrick!

Why You Should Buy a Used Car From Us

**Our goal is to offer the most modern and convenient access to up-to-date and accurate information, which our customers have come to expect and rely on for all their aut ... Read more
**Our goal is to offer the most modern and convenient access to up-to-date and accurate information, which our customers have come to expect and rely on for all their automotive needs. **Be sure and ask about our Referral Program that pays you up to $200.00!**

Dealer Disclaimer

All vehicles are sold on an "as-is" basis unless stated otherwise. All prices plus sales tax and shop supplies where applicable. Picture may not represent actual vehicle. ... Read more
All vehicles are sold on an "as-is" basis unless stated otherwise. All prices plus sales tax and shop supplies where applicable. Picture may not represent actual vehicle. Prices and special offers are subject to change. Mileage listings are estimates. Some vehicle information and vehicle pricing may be unintentionally missing or inaccurate and we will correct those as quickly as possible but pricing errors and listing errors are considered invalid and may or may not be honored.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
ssyeager283/05/2015 02:10:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joy Spencer
My credit wasn't the best, so getting into a car that I wanted was going to be hard. Joy had pulled a MIRACLE. I got a car that I love thanks to Joy. She went above and beyond on trying to get me something I wanted. I truly can't express how happy I am. I would love to work with Joy again. Joy was very helpful and understanding through out this whole process. Thanks Joy. LOVE MY NEW CAR!!!!!!!
Aaron2/20/2015 10:28:38 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Ijames,Joy Spencer
Joy Spencer was extremely helpful finding the best car for my needs. To be honest, I don’t want a car, and I certainly don’t want the hassle of buying a car. Searching online helped me have a game plan that made buying my pre-owned 2012 Civic much easier than I expected. When I got to the dealership, everything went smoothly. I was treated with respect, and Joy took the time to review the pros and cons of several different options. Chris Ijames helped me with the financing options, which were clear and simple. I’m very happy with this first-time car buying experience and my new car.
Honda of Concord responded to this review
2/20/2015
Aaron, Thank you for taking the time to review our dealership. We are glad that your first time car buying experience went smoothly and we are glad that you were able to utilize our online tools to assist you in your search. Joy is definitely a gem and Chris is awesome with providing financial options. We hope that you enjoy your Civic and we look forward to seeing you again soon at Honda of Concord.
imacericg2/16/2015 12:30:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joy Spencer
Joy provided us with a first class experience. She answered all of my initial questions over email, and once we arrived to the dealership she gave my wife and I a very detailed tour of the used Toyota Highlander. I was very impressed with her knowledge of a used Toyota at a Honda dealership. Once we started talking numbers, I felted no pressure from her. When I left to checkout additional Highlanders at other dealerships, Joy's level of service stood apart from what I received at the other places. Joy even answered my follow-up emails on her day off. Thanks to Joy, we were able to purchase the best Highlander available, with the cleanest Carfax at the best price.
Honda of Concord responded to this review
2/17/2015
imacericg, Thank you for taking the time to review our dealership. Joy is truly a gem and we are glad that she was able to answer all of your questions even on her day off. We hope that you enjoy your Highlander and we look forward to seeing you again soon at Honda of Concord.
edwinde102/16/2015 09:26:30 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Will
I called hours ahead to see a car on the lot. The salesman tells me the car is on the lot and that someone at the dealer will have key waiting for me. After making the hour commute to see the car, not only was the salesman not there, but the car had been SOLD already. This was after communicating with him throughout the day and him promising me a look at the car. After that ridiculousness, the salesman who informed me of the car being sold already, has the disrespect to want to show me other cars. You have to be kidding me?! Also, had to wait almost 45 minutes just to see a rep. Thanks but no thanks. I wouldn't recommend this dealer to anyone.
Honda of Concord responded to this review
2/27/2015
edwinde10, Thank you for taking the time to review our dealership. We are sad to read that your experience was not that of which we expect to deliver to our guests. We appreciate your efforts to make Honda of Concord better, we have forwarded your experience to upper level management to be used as a tool of improvement.
Customer2/14/2015 12:57:56 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mike Maman,Tony Montana,Yolanda Williams
Worst experience ever. Was quoted an OTD price via internet. I asked for the stock number of the vehicle quoted, and it was sent to me. I have an entire email trail showing everything from the agreed upon price to the stock number of the car, but when I show up they try to charge me $1,700 more because of "dealer accessories". I walked out of the dealership and had to have my wife drive back 45 minutes to pick me up. Sales Manager could have cared less. I have reached out for legal advice and we plan to pursue. We will also be contacting the BBB. Please be aware of the bait and switch game!
Honda of Concord responded to this review
2/27/2015
Customer, Thank you for taking the time to review our dealership. We are sad to hear that your experience with our Sales department was not that of which we expect to deliver to our guests. We have escalated this issue to upper level management to be used as a training tool. We certainly appreciate your efforts in assisting our dealership in improving.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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