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Hendrick Chrysler Dodge Jeep Ram of Concord

7630 Hendrick Auto Plaza NWConcord, NC 28027
1-877-770-20561-877-770-2056
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Hendrick Chrysler Dodge Jeep RAM Of Concord, a proud member of the Hendrick Automotive Group, we pride ourselves on having a superior selection of New Chrysler, Dodge, Je ... Read more
Hendrick Chrysler Dodge Jeep RAM Of Concord, a proud member of the Hendrick Automotive Group, we pride ourselves on having a superior selection of New Chrysler, Dodge, Jeep and Ram vehicles. Enjoy the peace of mind that comes from knowing that you are buying Hendrick Quality and that only the best of the best work for Hendrick!

Why You Should Buy a Used Car From Us

We devote ourselves to helping and serving our customers to the best of our ability. It is our honor to have you come in and drive the vehicle of your dreams home. Our go ... Read more
We devote ourselves to helping and serving our customers to the best of our ability. It is our honor to have you come in and drive the vehicle of your dreams home. Our goal is to offer the most modern and convenient access to up-to-date and accurate information, which our customers have come to expect and rely on for all their automotive needs.

Dealer Disclaimer

All prices EXCLUDES SALES TAX, TITLE, $649 ADMINISTRATION FEE and shop supplies where applicable. Picture may not represent actual vehicle. Prices and special offers are ... Read more
All prices EXCLUDES SALES TAX, TITLE, $649 ADMINISTRATION FEE and shop supplies where applicable. Picture may not represent actual vehicle. Prices and special offers are subject to change. Mileage listings are estimates. Some vehicle information and vehicle pricing may be unintentionally missing or inaccurate and we will correct those as quickly as possible but pricing errors and listing errors are considered invalid and may or may not be honored. SEE DEALER FOR DETAILS!
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 298 
ktovornik7/31/2016 08:22:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Aaron Wishnefsky
Long story: My mother sends me a text (I'm in SC) to tell me that my 81 year old father went out the night before and traded their 2 year old van...that was in perfect condition...for a new van. The problem? It cost $200 more a month. I call and find out that the van has fewer features than the other and that now my father realized what he had done. I was furious! I drove up to Hendricks to find the salesperson and rip into him. (He will tell you that I had fire coming out of my eyes). I was determined to get my father's van back and reverse this deal! I met the sales person (Aaron)...I wouldn't even shake his hand. He sat me down and proceeded to tell me the whole story. Come to find out, he really was taking care of my father...who was in the hole BIG TIME from the former purchase (not from Hendricks). Aaron and his manager actually went back and found money that the former dealer didn't give to my dad (refund on GAP, etc...), which went toward this new purchase. I sat with Aaron, for nearly 2 hours figuring out how we could get my dad what he really wanted without sacrificing anything and it costing them more. We did...my father got the van he wanted...and now everyone is happy. I was so pleased with how the folks (Aaron especially) cared about doing the right thing. And my husband was so pleased, that he went the following weekend and traded his car in for a 200. I have always liked the Hendricks dealerships (I own a Toyota from them) and I won't purchase from anyone else! I want to thank Aaron Wishnefsky for being so kind and patient. The BEST!
Mad Pacifica Buyer7/18/2016 04:34:55 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Josh,
My experience here was the worst I have had at any dealership. I leased a 2017 Pacifica Limited 2 weeks ago. I filled out the paperwork and was asked about purchasing add on protection plans. I declined the plans, and when I looked at the paperwork and it seemed as if the plan was added in but was told that was not the case. After signing the paperwork I asked for a copy but was told I would get a copy when I brought my trade in so they could write down the mileage. I came to pick up the vehicle with my trade in and the interior was not the color we chose. After adamant dialogue that I was NOT going to take that color they agreed to put in the correct interior. I asked for a copy of the paperwork and was told that it was mailed. What????? How could you mail it prior to getting the mileage. Six (6) days passed while waiting for the interior to be changed, but NO paperwork came in the mail. When I went to pick up the vehicle they still did not have the paperwork I signed. I insisted that I was not leaving without some paperwork a manager printed me a copy (unsigned) with almost 3,000 in maintenance plans added on. Besides that when I was checking out the vehicle the stow away seats would not work (probably due to some loose connection when they changed the leather on the rear seats.) While the leather was changed to the black alloy the trim was still beige (horrible looking) together. They agreed to change the trim to match. I now have had the vehicle two weeks and cannot fold down the rear seats, still have no signed paperwork. I got my bill to pay the first note in 20 days however. Only contact I have with the dealer is when I Call them. What a joke. Should have went back to Honda or kept my Benz. I have a New vehicle that I cannot fully use. If things do not change I will address on another level.
rlz8306/30/2016 11:17:18 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Boyer, Robert Ginyard
As a first time car buyer, I really had no idea what I was getting into. Tom Boyer and Robert Ginyard absolutely took care of me during this experience. After trying to work with a few other dealerships, I'm glad I stumbled upon Hendricks Chrysler, Dodge, Jeep, Ram of Concord.
Angel 6/24/2016 07:58:54 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom, Randy Hembree
Bought and traded my first car "on my own" in over 20 years. I initially visited a Jeep dealership nearer to me and they dismissed me. The employees at Hendrick of Concord-Mark Breeden (Sales), Tom (Management), Lee Brown (Finance) and Randy Hembree (Service) all treated me great respect. I've had a tumultuous year medically and they [Hendrick Employees] genuinely listened. Loving my new Jeep Wrangler Unlimited Sport!
Brandalyn Sachs6/16/2016 08:30:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cory Lyle
I have now leased two cars with Cory Lyle. I hope he never stops selling cars . Cory has made the car buying experience a fun and welcoming experience each time. It was nice that he remembered my husband and I and what are likes and dislikes are. It's like seeing an old friend every 3 years. Can't say enough good things about Cory or the staff at Hendricks. Thank you all! ? Brandalyn Sachs
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Hendrick Chrysler Dodge Jeep Ram of Concord : Concord, NC 28027 Car Dealership, and Auto Financing - Autotrader