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Hendrick Toyota Scion Concord

7670 BRUTON SMITH BLVDConcord, NC 28027
1-888-726-64951-888-726-6495
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Toyota's President's Award Winner-Toyota of Concord has been rated Excellent in customer service for 25 years. You are guaranteed the best experience with us! To save ti ... Read more
Toyota's President's Award Winner-Toyota of Concord has been rated Excellent in customer service for 25 years. You are guaranteed the best experience with us! To save time and money, please ask for Internet Sales when you call.We proudly serve Charlotte, Concord, Lake Norman, Matthews and the surrounding areas.

Why You Should Buy a Used Car From Us

ALL PRE-OWNED VEHICLES COME STANDARD WITH THE ** HENDRICK CARE WARRANTY ** WHERE YOU RECEIVE 2 YEARS FREE MAINTENANCE WITH YOUR PURCHASE. All of our vehicles are only the ... Read more
ALL PRE-OWNED VEHICLES COME STANDARD WITH THE ** HENDRICK CARE WARRANTY ** WHERE YOU RECEIVE 2 YEARS FREE MAINTENANCE WITH YOUR PURCHASE. All of our vehicles are only the best local trade ins. They have been fully serviced, come with a free Carfax history report, and maintenance records. Our inventory is refreshed every day. Please ask for Internet Sales when you call. We proudly serve Charlotte, Concord, Lake Norman, Matthews and the surrounding areas.

Languages Spoken

  • Español

Dealer Disclaimer

All vehicles are sold on an "as-is" basis unless stated otherwise. All prices plus sales tax and shop supplies where applicable. Picture may not represent actual vehicle. ... Read more
All vehicles are sold on an "as-is" basis unless stated otherwise. All prices plus sales tax and shop supplies where applicable. Picture may not represent actual vehicle. Mileage listings are estimates. Some vehicle information and vehicle pricing may be unintentionally missing or inaccurate and we will correct those as quickly as possible but pricing errors and listing errors are considered invalid and may or may not be honored.Price excludes administrative, origination, $649 documentary fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.3
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 30 
AENGKHAM7212/11/2015 06:20:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Rodriguez
First Time at the dealer and to my surprises got a VIP services and more. Upon arrival, I was greeted with a smile and a warm welcome by Jose Rodriguez and Rick McKenzie who surprised me with a VIP service. There were already five cars ahead of us but we were move up to first in line. I was expecting to wait at least an hour or more but we were in and out within 30 minutes. I super highly recommend this dealer for your car services. Please ask for these two gentlemen for an awesome service.
Shoeymon11/22/2015 03:40:33 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Morton,Tim Hays
Travis is the best! I would change my appointment if he wasn't working! Also Tim the service manager is great! Wish I could say the same about the sales department, but I can't. Vehicle was serviced on 11/21/15
Tashanna1011/04/2015 02:29:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Rodriguez
I was on my way to work and decided to get my tires looked at because the tire pressure light came on. My service was Fast and efficient. I never had the opportunity to visit this location, but I was satisfied with the services here.
Hendrick Toyota Scion Concord responded to this review
11/05/2015
Thank you for the review. We welcome you to the Hendrick family. Vernita Reveron, Customer Relations Manager
tarheel_bob11/02/2015 11:52:09 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Chip Gonion
We have purchased 3 Toyotas from Hendrick Toyota Concord....today was the worst experience I have had with them.....our 2007 Sequoia was recalled due to a defective front passenger airbag problem[it explodes and has caused deaths from the flying parts in the deployed airbag].....it has been almost a year we have waited to have this problem fixed....talked with Chip in the Service Center and he was extremely rude and obnoxious to me over the phone.....I told him that I wasn't able to use my vehicle fully since no one can ride in the front seat....He said, "You can haul people in the back....how many people do you want to haul anyway?"...you can use your car. He has being a smart ass....what's it to him how I use my own car....I want my vehicle fully functional and fixed in a timely manner and don't deserve his asinine perspective. I have opened a file with the corporate office...he also advised me that I would have to leave my vehicle on their lot until they could get it fixed and he was unable to tell me how long that would take. Very unhappy customer......
Hendrick Toyota Scion Concord responded to this review
11/05/2015
Thank you for working with us. I'm glad that we could come to understanding. Please contact me if you need further assistance or would like to go forward with our option. Vernita Reveron, Customer Relations Manager
shirleyone10/29/2015 05:29:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Sheehan
Michael is a great asset to Hendrick Toyota Scion Concord. He offers all of the applicable services when I bring in my car for it emission check and oil change. He answers all of my questions before and after the appointment. The service from the 'shop' is always great too. Thank you, Michael!!!
Hendrick Toyota Scion Concord responded to this review
11/05/2015
Thank you for the for the review. Michael is a valued employee here. We appreciate your business. Vernita Reveron, Customer Relations Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Hendrick Toyota Scion Concord : Concord, NC 28027 Car Dealership, and Auto Financing - Autotrader