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Hendrick Toyota Scion Concord

7670 BRUTON SMITH BLVDConcord, NC 28027
1-888-726-64951-888-726-6495
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Toyota's President's Award Winner-Toyota of Concord has been rated Excellent in customer service for 25 years. You are guaranteed the best experience with us! To save ti ... Read more
Toyota's President's Award Winner-Toyota of Concord has been rated Excellent in customer service for 25 years. You are guaranteed the best experience with us! To save time and money, please ask for Internet Sales when you call.We proudly serve Charlotte, Concord, Lake Norman, Matthews and the surrounding areas.

Why You Should Buy a Used Car From Us

ALL PRE-OWNED VEHICLES COME STANDARD WITH THE ** HENDRICK CARE WARRANTY ** WHERE YOU RECEIVE 2 YEARS FREE MAINTENANCE WITH YOUR PURCHASE. All of our vehicles are only the ... Read more
ALL PRE-OWNED VEHICLES COME STANDARD WITH THE ** HENDRICK CARE WARRANTY ** WHERE YOU RECEIVE 2 YEARS FREE MAINTENANCE WITH YOUR PURCHASE. All of our vehicles are only the best local trade ins. They have been fully serviced, come with a free Carfax history report, and maintenance records. Our inventory is refreshed every day. Please ask for Internet Sales when you call. We proudly serve Charlotte, Concord, Lake Norman, Matthews and the surrounding areas.

Languages Spoken

  • Español

Dealer Disclaimer

All vehicles are sold on an "as-is" basis unless stated otherwise. All prices plus sales tax and shop supplies where applicable. Picture may not represent actual vehicle. ... Read more
All vehicles are sold on an "as-is" basis unless stated otherwise. All prices plus sales tax and shop supplies where applicable. Picture may not represent actual vehicle. Mileage listings are estimates. Some vehicle information and vehicle pricing may be unintentionally missing or inaccurate and we will correct those as quickly as possible but pricing errors and listing errors are considered invalid and may or may not be honored.Price excludes administrative, origination, $649 documentary fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.2
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 33 
LCS3/28/2016 05:01:24 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:LCS
Hendrick Toyota Scion was a success in helping assist with my first car purchase. Sales representative Shelly Rivera did an amazing job. She was very professional and efficient In my decision. Not only did she Match my preference but she suggested other Vehicles that were similiar. My first car purchase was a 2014 Black Toyota Camry. Thanks for your service!!!
mgibney083/12/2016 09:08:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Higdon
I visited the dealership for the first time today and was introduce to salesman Mark Higdon who immediately gave me VIP services and more. He went out of his way to make sure that all of the needs for my next lease where met and done to my pleasing, very happy with the result and will recommend him for your future purchase or lease.
Anon1/29/2016 06:40:34 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Would rather not say.
Do not waste your time with this place. They are about making a $1. Customer Service is so poor. If you have an appointment and plan on waiting on your car for an oil change, you might as well plan to be there for 3 hours. They will try to take advantage of you and they do not like it at all when you speak up and prove them wrong.
Hendrick Toyota Scion Concord responded to this review
2/12/2016
We appreciate you taking the time to share feedback around your recent visit and I sincerely apologize. This is not the customer experience we train our team to provide. I would like to further discuss this situation with you. Please contact me on my direct number 704-979-7613, Vernita Reveron, Customer Relations Manager
AENGKHAM7212/11/2015 06:20:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Rodriguez
First Time at the dealer and to my surprises got a VIP services and more. Upon arrival, I was greeted with a smile and a warm welcome by Jose Rodriguez and Rick McKenzie who surprised me with a VIP service. There were already five cars ahead of us but we were move up to first in line. I was expecting to wait at least an hour or more but we were in and out within 30 minutes. I super highly recommend this dealer for your car services. Please ask for these two gentlemen for an awesome service.
Shoeymon11/22/2015 03:40:33 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Morton,Tim Hays
Travis is the best! I would change my appointment if he wasn't working! Also Tim the service manager is great! Wish I could say the same about the sales department, but I can't. Vehicle was serviced on 11/21/15
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Hendrick Toyota Scion Concord : Concord, NC 28027 Car Dealership, and Auto Financing - Autotrader