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Toyota of Gastonia

4821 Wilkinson Blvd.Gastonia, NC 28054
1-866-696-70961-866-696-7096

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Toyota of Gastonia in Gastonia North Carolina is one of the premier Toyota dealers of new & used Toyotas serving Matthews, Charlotte NC, Hickory NC, and Huntersville NC. ... Read more
Toyota of Gastonia in Gastonia North Carolina is one of the premier Toyota dealers of new & used Toyotas serving Matthews, Charlotte NC, Hickory NC, and Huntersville NC. We offer a wide selection of new Toyota & used Toyotas. At Toyota of Gastonia, we strive to be your one-stop-shop for all of your Toyota needs. Customer service is a top priority so if you plan to buy a 4Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Prius, Prius c, Prius Plug-In, Prius v, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, or Yaris, you will find great service at Toyota of Gastonia.

Why You Should Buy a Used Car From Us

Free Car-Fax on every vehicle in stock. Easy terms, zero down delivers. Toyota Certification available on most Toyota's includes 7 year 100,000 mile warranty and 24 hou ... Read more
Free Car-Fax on every vehicle in stock. Easy terms, zero down delivers. Toyota Certification available on most Toyota's includes 7 year 100,000 mile warranty and 24 hour roadside assistance. Print this page and present Brain Warren to guarantee special Autotrader.com price. Internet Pricing is only valid through the Internet Department!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes administrative, origination, documentary, procurement and/or other administrative fee.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 88 
Jctruett12347/19/2016 06:03:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ashraf Ashour
Ash is a great salesman. Not pushy, in fact didn't push anything at all. Was friendly, accommodating and gave us a very laid back experience. First time buying a car wasn't a dreadful experience.
Sarah Bosler6/20/2016 07:52:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ashraf Ashour
First time buying a car. Ash seems like a very nice, honest guy who really cares about his customers. He was very easy to talk to and made everything simple to understand.
Toyota of Gastonia responded to this review
6/21/2016
Thank you for your kind review, Sarah! We are glad to hear Ash was able to make your first car-buying experience a pleasant one, and we hope to see you again for all your future automotive needs!
Pat6/20/2016 07:12:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ashraf Ashour
Recently, my daughters and I drove all the way from Wilmington, NC to purchase a 2009 Honda Accord after speaking with Ash over the phone. Ash is a very sincere, patient and caring individual and absolutely loves his job. He made us feel like we were top priority. If you are looking for a car at this dealership, ask for Ash...you will be glad you did!
Toyota of Gastonia responded to this review
6/21/2016
Thank you for your kind review, Pat, and we appreciate you making the trip to our dealership! On behalf of the entire Toyota of Gastonia family, congratulations to you and your daughters on the purchase of your new Accord! We are glad to hear you enjoyed your buying experience with Ash, and we look forward to seeing you again the next time you're in town!
they will lie to you6/15/2016 03:05:08 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:service manager
i bought a new car .. before and during the sale they are awesome.. but good luck after.. the service department are rude and argumentative. i made an appointment for 730am oil change, when they open. arrived at 715am and was checked in and told to sit in the waiting area. after 1 hour i checked on my car and they had not even started on it yet. i asked whats wrong, they stated my appointment is to have service when they can get me worked in not at my appointment time.. and told me it would be another hour or so till they got me in because it was busy. and the appointment is not an actual time of service.. they schedule as many people as possible and make you wait untill they are ready to service you vehicle.. on a separate visit for a defective battery. the now service manage told me batteries don't go bad on new cars and it must be my fault. after several hours trying to find a reason to blame me, and could not. he replaced it under warranty, reluctantly . stating that he did not want to replace it and still feels it was my fault it went bad. how can you make a battery go bad one a 1 year old car ?? last time i called to make an appointment to get my oil changed. the manager answered the phone, and i asked for a way to come in and get it changed without waiting 3 hours. was told can not make any promises about how long it would take on any appointment time. and said ohh you yea ill make sure you wait forever. i told him that was crap and wanted to talk to his manager. he hung up on me.. when i called back to talk to his manager, i was transfered to him again. and i told him thats a jerk move hanging up on me and that i wanted to talk to his manager. he then used swear words towards me, i said that was BS and real big talk behind a phone. then he said I KNOW WHERE YOU LIVE AND WHO YOU ARE AND WILL SETTLE THIS I DONT LIKE YOU COME ON DOWN I WILL BE READY AND WAITING FOR YOU.. i hung up the phone called the police and filed a complaint the ncalled the dealership and talked to the general manager chris .. he told me he would talk to the service manager and that the service department is great and they have big margins in profit, the manager made big money for the dealership. and that he can not guarantee my service would be performed correctly by there service department and that i should go to another dealership. i said thats not fair who do i call about this, he said the 1800 number and hung up on me. i was warned not to buy from them, they have this reputation. but i thought they were ok and they are to get the sale.. also i know most of these reviews are fake and put on by the dealership..
Toyota of Gastonia responded to this review
6/21/2016
Scott, we appreciate you bringing this issue to our attention, and we sincerely apologize for any hardship this experience has caused you. Your comments are deeply troubling to us, as they do not align with the high level of customer service we strive to deliver and we want to work to make your situation. Your valuable feedback has brought the details of your interactions to light, and we invite you to contact our General Manager, Chris Kosa, directly at (704) 824-7777, so we can work to make it up to you. We look forward to speaking with you and providing you with the same excellent customer service you received during your buying experience!
MPD6/11/2016 11:21:39 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Bias,Ashraf Ashour
We purchased a used RAV4 from Toyota of Gastonia. Ash was really great-honest, energetic, and even after a long day he remained cheerful. I know we were very demanding, but he and his manager Dan were very understanding and patient throughout. Got a really good deal on the SUV as well.
Toyota of Gastonia responded to this review
6/13/2016
Thank you for your kind review, and congratulations on the purchase of your new RAV4! We are glad to hear you enjoyed your buying experience with Ash and Dan, and we look forward to seeing you again for all your RAV4's routine maintenance!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Toyota of Gastonia : Gastonia, NC 28054 Car Dealership, and Auto Financing - Autotrader