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Infiniti of Charlotte

9103 E. Independence Blvd.Matthews, NC 28105
1-855-562-08981-855-562-0898
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

At Infiniti of Charlotte, a Sonic Automotive Experience, we ve eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable neg ... Read more
At Infiniti of Charlotte, a Sonic Automotive Experience, we ve eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. True Price is your assurance that you are getting a fair and transparent price right up front. Plus, you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that s right for you. In fact, we ve streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you, our guests, because we believe that every car deserves a happy owner. When you purchase a New Infiniti from Infiniti of Charlotte, you are not just receiving a spectacular, top of the line automobile; you are joining a very exclusive owners club. Free car washes for life, courtesy loaner cars for all of your service visits, a 4 year/60,000 mile warranty, and a 6 year/70,000 mile power train warranty.

Why You Should Buy a Used Car From Us

At Infiniti of Charlotte, a Sonic Automotive Experience, we ve eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable neg ... Read more
At Infiniti of Charlotte, a Sonic Automotive Experience, we ve eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. True Price is your assurance that you are getting a fair and transparent price right up front. Plus, you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that s right for you. In fact, we ve streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you, our guests, because we believe that every car deserves a happy owner.

Dealer Disclaimer

All vehicles are sold on an "as-is" basis unless stated otherwise. All prices exclude tax, tags, title, registration fees. Doc and Dealer handling administration fee of ... Read more
All vehicles are sold on an "as-is" basis unless stated otherwise. All prices exclude tax, tags, title, registration fees. Doc and Dealer handling administration fee of $595.00. Picture may not represent actual vehicle. Prices and special offers are subject to change. Mileage listings are estimates. While every reasonable effort is made to ensure the accuracy of these data, we are not responsible for any errors or omissions contained on these pages. Please verify with the dealer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 28 
Brent Martin7/15/2015 02:47:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Kiser, Jimmy Herlocker, Tamer Neguib
Went to Infiniti of Charlotte over the past weekend and picked up the Q50 I wanted. Worked closely with Travis Kiser, Jimmy Herlocker, and Tamer Neguib to get the deal done. Travis was the first to respond to my e-mail quickly and recommend a few things that I wouldn't have thought about if not for him, especially the Performance Wheel Package which I'm more than happy with. Jimmy and Travis both communicated quickly and easily with me to negotiate the price of the car, and made that part of the process seamless. I expected some fees to be added by the time I got to the dealership based off all the generalized things you hear about purchasing a car, and even one other Infiniti Dealership in NC said they'd probably be trying to sneak something in once I got to the dealership......WRONG! I got to the dealership and the numbers and everything we had discussed were EXACTLY the same as what had been conveyed to me via e-mail. Not a single thing had changed and the deal went through without a problem. Tamer helped me through the experience of purchasing the car at the dealership, and kept me company while I waited for all the paperwork, etc during the purchase. Overall, I was extremely surprised by how easy this was, and how pleasant these guys made it seem. They had a better offer on the car than ANY other dealership in NC and were also more willing to work with me to negotiate a fair price. Every other dealership I had either wouldn't communicate with me in the manner I wanted, or overpriced their own cars. I have no question that I'll most likely deal with Infiniti of Charlotte again next time I get another new car. The fact that they were so open, honest, and straight forward is what has won me over. Thanks again for a great car, and a great experience.
andymick8/26/2014 11:41:20 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Logan Webb
I met with Logan W as I researched new and pre-owned vehicles. Logan was incredibly helpful and very, very knowledgable about the product line; of all the dealers (approx. 10) I visited during my research I consider Logan to be one of the most knowledgable sales reps. This dealer is very low-key, incredibly helpful, great selection/inventory with good turn-over, and uses the no-haggle approach which is a good approach, i think. I decided to purchase another brand but if I ever buy an infiniti i'll buy from these guys.
Buyer75/16/2013 05:09:19 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nate Wilson, Brad Hilger
Great dealership! They were very helpful and knowledgeable. Salesman wasn't pushy. Every employee I worked with were very friendly and went above my expectations to ensure my satisfaction.
coach28785/08/2013 11:36:21 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Channing Holit
Channing was great to work with. He was very thorough in his process and answered every question I had about the car. I would definitely recommend Channing and Infiniti of Charlotte. Jonathan
Stets4/02/2013 08:59:06 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Channing Holit
I was very impressed with this dealership and inparticular with Channing & the Sales manager - honest- people with a sense of integrity & fairness in trying to earn your business. I enjoyed meeting them & will clearly be back when the time comes to get another car- give these folks the opportunity to earn your business - you will not be disappointed-
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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