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Mike Johnson's Hickory Toyota

435 US Highway 70 SEHickory, NC 28602-5123
1-844-716-05141-844-716-0514
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Excellent Warranty on ALL Cars! Serving Hickory, Morganton, Statesville, Lincolnton, Lenoir and Boone. 2 Years Complimentary Maintenance with All New Car Purchases.

Why You Should Buy a Used Car From Us

Excellent Warranty on ALL Used Cars! Serving Hickory, Morganton, Statesville, Lincolnton, Lenoir and Boone. 1 Year Complimentary Maintenance with All Used Car Purchases.

Dealer Disclaimer

Price excludes administrative, origination, documentary, procurement and/or other administrative fee.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 115 
Mona4/20/2016 10:42:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Sigman
Took my 2009 Corolla in for routine service, oil change, tire rotation and yearly inspection. Was met with a smile and greeting from Brandon Sigmon,. Work was done promptly and when finished my car was taken through the dealership's car wash before being handed back over to me. Great service, great employees and a fantastic facility. Love the complimentary snacks and comfy seating in the waiting area.
Mike Johnson's Hickory Toyota responded to this review
4/21/2016
Thank you Mona for the awesome review! We are so happy to hear that you received excellent customer service! We greatly appreciate your business and look forward to serving you again soon!
raysmith454/20/2016 01:51:40 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:The dark head guy with glasses that is the that said they drove it around the parking lot with out a radiator in it
My son hit a sign as he fell a sleep driving .Mike Johnson s collision service said they would look it over give a quote. When I call the insurance company they said would send a guy out to look at it well I drove the 2016 Scion I a there but now I can not drive it .as they took it all apart to the fender radiator grill it looks so bad and they told my son they were driving it around the parking lot with out the radiator in it who does this to people's car these r people I trusted to do right as I bought the car new there told my insurents 11,900 to a car I drove for a week before taking it in there was air bags deployed front bumper that need replacing but not 12000 worth of work unless it was someone drove it with out a radiator in it just sickening lost a nice car that's what is a great job is done thank u Toyota !
Mike Johnson's Hickory Toyota responded to this review
4/21/2016
Mr. Smith, We deeply apologize for the situation that is and also for any miscommunication that might have been. When the vehicle arrived it was unsafe to drive because both curtain airbags had deployed and therefore the seatbelts would not work properly. Upon arrival our staff informed him and his wife of this and explained our process of the repairs: getting the vehicle in and disassembled. We have currently done this, as well as had the insurance company come and look a the vehicle. The insurance company has determined that the vehicle is a total loss/un-repairable. There has been a slight miscommunication, it seems, of the process and at what stage the vehicle is in. The vehicle has be disassembled in the damaged area, which includes but is not limited to the front bumper, grille, fender, radiator, condenser. We have not been joy riding in the vehicle but have moved the vehicle very short distances as we do all of our vehicles (ie in and out of the building). I can assure you that based on our process the vehicle was driven into our store for disassembly the exact way that the vehicle was driven to our store by (Mr. and Mrs. Smith) and then once disassembled was backed out of our store and parked. Should the vehicle be repairable and not a total loss we would guarantee PRE-accident condition and the vehicle would be fully restored to how they received it when purchased. At this point we are waiting on the insurance company to get back with us as to if they have settled with you and what the decision is going to be for moving the vehicle out of our store. Please feel free to contact our store with any questions or concerns.
cindy3boys4/19/2016 01:09:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cindy
Always top notch service received! Couldn't ask for a better experience! Thanks for taking care of all my vehicle needs! Great pleasure doing business with you guys!
Mike Johnson's Hickory Toyota responded to this review
4/19/2016
Thank you so much for the nice review Cindy! We greatly appreciate your business and look forward to serving you again soon!
sundrop4/17/2016 09:01:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Hunt in Sales Dept, Mr. Watford in Finance
Coming in for the second time over the years for maintenance/ this time insp. & ending up going home in a new car both times, should say a lot about the good deals they make on a great car. Moved us thru the unexpected process efficiently, they are up to date with the newest technology to move you thru the finance procedure & also keep you updated on the maintenance process as it moves along in a comfortable atmosphere,
Mike Johnson's Hickory Toyota responded to this review
4/19/2016
Thank you so much for the Awesome review! We greatly appreciate your business and look forward to serving you again soon!
Sbrown512764/15/2016 11:32:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Nick
Nick was as good as it gets . service was perfect. Brought my Tundra in for oil change and got the best service ever at a dealer
Mike Johnson's Hickory Toyota responded to this review
4/15/2016
Thank you so much for the awesome review! We greatly appreciate your business and look forward to serving you again soon!
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Mike Johnson's Hickory Toyota : Hickory, NC 28602-5123 Car Dealership, and Auto Financing - Autotrader