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Crown Dodge of Fayetteville

436 North McPherson Church RoadFayetteville, NC 28303
1-866-787-96161-866-787-9616
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive p ... Read more
Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. In addition to great service we can assist you with financing options.No matter your credit we can work with you, and can be driving away in one of Crown Dodge of Fayetteville's new or preowned vehicles.

Why You Should Buy a Used Car From Us

Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive p ... Read more
Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. In addition to great service we can assist you with financing options.No matter your credit we can work with you, and can be driving away in one of Crown Dodge of Fayetteville's new or preowned vehicles.

Languages Spoken

  • Español

Dealer Disclaimer

Price plus tax, tags, and $539 dealer administrative fee on approved credit only.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.1
    Quality Of Work
  • 3.3
    Friendliness
  • 3.0
    Overall Experience
  • 3.3
    Price

Dealership Reviews

1 - 5 of 34 
Andre786/04/2015 06:35:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Wallace
This the first time I felt that the salesman really cared more about me and my family than the deal he took great care of us.. He made sure the payments were affordable and we got the car we wanted all thus after we traded in a car we only had for 6 days thanks again Crown Dodge
E rich5/16/2015 11:22:34 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin
Not a bad place but I was very disappointed when I dropped my vehicle off on Saturday only to find out that the shuttle does not run on Saturday. This was not so much a problem but when I seen sales associates walking around smoking and joking even though they don't work in the service department no one at all was with a customer or looked like they were gonna sell a car. And no one even offered to take me to my house or ask if I stayed in town or anything. If I stayed in the next city or something I could understand but I stay 15 minutes up the road and I had my two year old sone with me. I think that the shuttle shoud at least run on the weekends till 12 or at least try to make some accomedations for guests or try to meet there needs a little more for the shuttle service. I just spent 1400$ there a few weeks before that and I was satisfied with the service. But I think they can do better on the shuttle services.
Bray4/28/2015 10:54:10 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kenny
Kenny was amazing he was not a distracted salesman he followed through with everything we requested and he said himself . They worked really late to make sure we walked out with a car that we wanted. With the payment we wanted. No Crazy lectures, or do this not that. We knew what we wanted and got just that and more !
Crown Dodge of Fayetteville responded to this review
5/15/2015
Thank you for the great feedback! Please let us know what we can do for you during your next visit and we look forward to seeing you again. Best, Paul Failor, General Manager
jeff3/08/2015 09:21:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Alan Peele
They took the time to work late, and find me the truck I wanted for a great place. Alan worked with me tell 9pm one night and 10 the very next. Great service.
Michelle2/09/2015 04:35:18 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rob S/Miguel/Patrick
In June of 2014, my husband and I purchased a 2014 Dodge Ram 1500 Big Horn. We absolutely loved this truck. We had a great experience, the salesman Rob S. was very friendly and joked with my husband and I, the entire time we were there. Unfortunately, my husband lost his job in October 2014 and we were unable to afford the truck anymore. So, in November 2014, I was able to purchase a used 2012 Chevy Cruze, so I would have transportation to and from my job. The sales team worked diligently to get me a payment I knew I could afford on my income. They had everything ready for me, paperwork/cleaned car/full tank of gas, when I went there to sign the papers after 6:00pm on a Thursday night. Well, in January 2015, my son is needing a vehicle to get him where he wants to go. My car is GREAT on gas, but I am done playing taxi!! We look online and he finds the truck he wants, a 2008 Dodge Ram 1500 4x4. We get everything worked out with a payment he can afford each month, and again....these fellas have everything ready when we get there. Bottom line: I will not go anywhere else to purchase a vehicle, whether new or used! We have dealt with some amazing people there. Rob S., Miguel: You guys rock!! Oh and one of the managers there also, Patrick! My family can't thank you enough!!!
Crown Dodge of Fayetteville responded to this review
5/15/2015
Michelle, thank you for the fantastic review. I'm thrilled to hear that we were able to help you find the right vehicles for your family and that we have earned your trust and loyalty. Please let us know what we can do for you during your next visit and we look forward to seeing you again soon. best, Paul Failor, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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