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Crown Dodge of Fayetteville

436 North McPherson Church RoadFayetteville, NC 28303
1-866-787-96161-866-787-9616
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive p ... Read more
Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. In addition to great service we can assist you with financing options.No matter your credit we can work with you, and can be driving away in one of Crown Dodge of Fayetteville's new or preowned vehicles.

Why You Should Buy a Used Car From Us

Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive p ... Read more
Crown Dodge of Fayetteville is one of the premier dealerships in the country.Our commitment to customer service is second to none.We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. In addition to great service we can assist you with financing options.No matter your credit we can work with you, and can be driving away in one of Crown Dodge of Fayetteville's new or preowned vehicles.

Languages Spoken

  • Español

Dealer Disclaimer

Price plus tax, tags, and $539 dealer administrative fee on approved credit only.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.2
    Customer Service
  • 3.3
    Quality Of Work
  • 3.5
    Friendliness
  • 3.2
    Overall Experience
  • 3.3
    Price

Dealership Reviews

1 - 5 of 37 
widejp307/15/2015 07:09:16 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Devlin
I purchase a car from crown doge dealer in fayetteville NC last month 3 weeks after I notice that there was some bubble dent in the rear bumper.I call up my insurance file a claim .I took my car for an estimate they told me that the dent was in the car before I purchase it ,the dealer cover up the dent with some touch up bubble paint. I took the car back to the dealership so they can repair the damage . The manager name was Brandon he is very rude .He told me that its a used car which I already know it was . The previous owner might be the one who cover up the dent they will not fix it.Terrible customer service they just want your money .Once they take your money what ever problem u have you are on ur own. Cover up dent on a car so customers can purchase a xxxx up car that's mess up . It's wrong .
Jdog7/10/2015 04:33:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:U.S. ARMY. RET.
True professionals I have purchased three vehicles from your dealership. I would not only recommend you I would purchase any additional vehicles and plan to buy an SUV from your dealership. Thanks for your support of the military. Staff conduct and character was exceptional.
aricyn067/03/2015 11:02:20 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kenny and Tim
We came in to inquire about a Honda Odessey that we saw an ad for, unfortunately we weren't able to be approved for that particular van due to its higher mileage and our credit issues. The team there were able to find is a gorgeous newer, low mileage Dodge Grand Caravan that fit our needs and budget perfectly. Our salesman Kenny was great, very nice and easy going, he made the whole process a nice one. I appreciate the financial team going that extra mile to help get us in a vehicle that we needed. If you have credit issues I highly recommend Crown Dodge and to ask for Kenny!
Andre786/04/2015 06:35:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Wallace
This the first time I felt that the salesman really cared more about me and my family than the deal he took great care of us.. He made sure the payments were affordable and we got the car we wanted all thus after we traded in a car we only had for 6 days thanks again Crown Dodge
E rich5/16/2015 11:22:34 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin
Not a bad place but I was very disappointed when I dropped my vehicle off on Saturday only to find out that the shuttle does not run on Saturday. This was not so much a problem but when I seen sales associates walking around smoking and joking even though they don't work in the service department no one at all was with a customer or looked like they were gonna sell a car. And no one even offered to take me to my house or ask if I stayed in town or anything. If I stayed in the next city or something I could understand but I stay 15 minutes up the road and I had my two year old sone with me. I think that the shuttle shoud at least run on the weekends till 12 or at least try to make some accomedations for guests or try to meet there needs a little more for the shuttle service. I just spent 1400$ there a few weeks before that and I was satisfied with the service. But I think they can do better on the shuttle services.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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