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Crown Ford

256 Swain StreetFayetteville, NC 28303
1-866-446-94981-866-446-9498
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, ... Read more
Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, Raleigh, and Goldsboro, NC.We are the #1 Ford dealer in all of North Carloina. We provide new and used car sales, Ford service, Ford parts at our new car automobile dealerships, auto car financing. Please stop by our new car automobile dealer location in Fayetteville.

Why You Should Buy a Used Car From Us

Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, ... Read more
Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, Raleigh, and Goldsboro, NC.We are the #1 Ford dealer in all of North Carloina. We provide new and used car sales, Ford service, Ford parts at our new car automobile dealerships, auto car financing. Please stop by our new car automobile dealer location in Fayetteville.

Languages Spoken

  • Español

Dealer Disclaimer

Price plus tax, tags, and $539 dealer administrative fee on approved credit only.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.3
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 84 
tom14/14/2015 11:59:41 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dwight Shoe, Cari Sanchez, Mark, & Colen
Having had a real bad experience with another Dealership" I was apprehensive about buying another vehicle, Dwight Shoe and Cari Sanchez were very helpful and a delight to deal with. It's nice to know that there's still a Dealership out there that still believes in and practices great customer service!
Crown Ford Fayetteville responded to this review
4/14/2015
Thank you for the 5 star rating! I'm glad to hear that we were able to make your experience with Crown Ford a positive one and we look forward to working with you again in the future. Best, Pete Macey, General Manager
Renata4/09/2015 02:06:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Happ
My recent purchase of a vehicle was out of necessity, I had in my mind what I wanted and what I could afford. I never thought I would find a vehicle that would fit in both categories. Andrew Hall was amazing, he took the time to help find the right vehicle for the best available price. He was very helpful and knowledgeable, he made my experience as a first time "new" car buyer from Ford, a pleasure and not a chore. Andrew Hall went above and beyond to get the car I wanted and located accessories that would personalize my vehicle of choice. I am very satisfied with my recent pur chase of a 2015 Ford Fusion, I would recommend Andrew Hall to all my friends, coworkers and family..
Sandson234/01/2015 07:38:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Perez, John Sapp
This is not the first time I bought a car from crown ford of Fayetteville and it will not be the last. Always treated fairly and respected by all. Professional staff and unbeatable pricing.
becca623/24/2015 10:52:50 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tara, susie
Tara and Susie are the best salespeople around they made sure I drove home in the car I wanted, everyone there is great !! Will definitely go back again and recommend them highly
Crown Ford Fayetteville responded to this review
3/25/2015
Thank you for the great review! I'm so glad to hear that you drove home in the car you wanted and we appreciate the recommendation. Please let us know what we can do for you during your next visit. Best, Pete Macey, General Manager
hunterrabbit3/23/2015 11:29:29 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dwight, Chris, Nelson
I went to Crown Ford on Sunday 22 March 15 expecting the dealership to be closed and I only wanted to look at the chevrolet Sierra I had seen on the internet and had talked to with Lydia.When I got there they were open so I went ahead and decided to talk to them about it. I met with Dwight Shoe and he put me with a young man by the name of ChrisHe was very nice and polite but evidently a trainee but that was ok. Looked at the vehicle and test drove it and we went back to the lot. Did some paperwork and Dwight came out with an offer which had a good price and I agreed to the deal, signed the paper and shook hands with him.Thought it was a done deal. I was going to get my own financing but then after talking with Dwight he said he would try to beat the APR and then I told him if he could I would finance with him. Did the credit application and then Nelson (used car finance ?} came out with another agreement for me to sign and price was several thousand dollars higher.. I told him no that wasn't the price I agreed to. He then went in search of the original paper that I had signed..acting at first like he didnt'know where it was. Finally came back with the original and said oh this was wrong your payoff wasn't on this one. If the paper had been right when it was first presented it to me I would have said no and left without wasting more of my time filling out more paperwork for the loan application. Upset, I decided I had wasted enough of my time, felt like I was treated as though I didn't know what was going on, think this is a way of getting someone to agree to something that wasn't on the original deal. When I make a deal I stand by it. I am self employed and have a times underestimated what a job would cost but was always honest and kept my part of the deal..I don't feel like the people at Crown Ford did this and didn't even try to meet me on it. On the way home Nelson called me and said he would be glad to give me 10,000 for my truck and I politely refused as before we started I had informed Dwight that I wanted 10 or more for my truck. When he brought the deal out I thought he had more than meet that..I really never looked at what he was giving me for my truck I had only looked at the bottom dollar amount..I have purchased 2 new trucks from Crown Ford and almost bought the 3rd however after this experience I don't think that will happen.
Crown Ford Fayetteville responded to this review
3/24/2015
Thank you for taking the time to leave your feedback. Customer satisfaction is very important to us, so I apologize that you were not satisfied with your experience. I would like to speak with you regarding this matter so that I can find out exactly where the mistake was made and how the miscommunication occured. Please call me at 910-498-0497. Best, Pete Macey, General Manager
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