• Sign in
  • |
  • Sign up

Crown Ford

256 Swain StreetFayetteville, NC 28303
1-877-452-69511-877-452-6951
  • Chat for instant answers
  •  Get directions
  •  Visit Our Website 
  •  Like 

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, ... Read more
Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, Raleigh, and Goldsboro, NC.We are the #1 Ford dealer in all of North Carloina. We provide new and used car sales, Ford service, Ford parts at our new car automobile dealerships, auto car financing. Please stop by our new car automobile dealer location in Fayetteville.

Why You Should Buy a Used Car From Us

Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, ... Read more
Crown Ford of Fayetteville located in Fayetteville, North Carolina. Your Fayetteville, Raleigh, and Goldsboro Ford dealership, proudly serving the cities of Fayetteville, Raleigh, and Goldsboro, NC.We are the #1 Ford dealer in all of North Carloina. We provide new and used car sales, Ford service, Ford parts at our new car automobile dealerships, auto car financing. Please stop by our new car automobile dealer location in Fayetteville.

Languages Spoken

  • Español

Dealer Disclaimer

Price plus tax, tags, and $539 dealer administrative fee on approved credit only.
Your Search
All Cars Clear all
Modify Results
Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
Style
Choose more »
Make
Choose more »
Type
Exterior Color
Choose more »
Engine
Transmission
Features
Choose more »
Drive Type
Fuel Type
Fuel Economy
Interior Color
Choose more »
Doors
Listing Features
Page 1 of 24
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.7
    Quality Of Work
  • 4.1
    Friendliness
  • 3.6
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 115 
infantry8/12/2016 02:59:57 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Carlos
Told them to call when a truck was ready that i wanted, drove 40 minutes to be told by the same sales man i had spoke to that he sold the truck already, had spoke to a woman on the phone and she also said it was on the lot and was the one that set up our appointment time, bunch of liers
Crown Ford Fayetteville responded to this review
8/15/2016
We do apologize about your experience. We're going to look into this process with scheduling appointments to lessen the chance of this happening again. Again, we apologize about your experience.
Mikeb12156/28/2016 10:01:06 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Pate Macey, Kevin Johnson.
For anyone interested in purchasing a vehicle in the Fayetteville area I strongly don't recommend crown ford. Takes a lot of hassle, time, and pretty much a arm and a leg to get them to commit to anything they promise you. Customer satisfaction seems to be toward the bottom of there priority list. Never will I purchase anything from them again, glad to be done dealing with that dealership. Took over a month to get them to tint my windows they promised me for accepting the color I got instead of the color wanted, told me to drive my car till my tags came in(after the 30 day expired) and told me they wouldn't be responsible if I did get a ticket, promised me 3 free tanks of gas(which I never got) and also offered to pay my first payment and then tried to get out of it they wanted to ignore me and avoid me till I got corporate involved, even after I got them involved they still didn't make the payment in time, my payment was due the 2nd my payment statement didn't come in the mail till a week or so after, had a friend take it to them a COUPLE Saturday's ago and they finally paid it today after calling and going up there and raising xxxx serval times. If you want to deal with seemingly never ending xxxxxxxx go to crown ford. Also if you do go here don't deal with Kevin Johnson, the guys a xxxxxxx and try's to be intimidating sometimes I don't know how he got the position he's in at this dealership.
LJ9116/24/2016 04:52:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Trent Taylor
I just recently bought(not even a month ago) a vehicle from Crown Ford and it is already having problem. Not only that, Mr. Trent Taylor and the financial guy we dealt with lied to us about the vehicle still having a warranty. Manager was rude when we tried to explain the situation. My experience dealing with Crown ford was a complete kios. Please do not go this place. -Rose Raymond
Crown Ford Fayetteville responded to this review
6/24/2016
Hi Rose, I’d be happy to assist with this situation. When you have a moment, please call me at 910-826-6101. Pete Macey, General Manager
Douglas Mcbride5/27/2016 02:52:19 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Pete Macy (general manager) ,Jack Pait, Steve(finance manager) mark (sales manager)
This place has the absolute worst customer service when they have an unhappy customer. Management, including Pete Macy, Jack Pait, and Steve (his last name escapes me, but he's a finance manager) all are either "with a customer" or "not available at the moment". Long story short, I bought a 2014 Ford Focus from them, at the time of sale, Steve (finance manager) forced me to buy dealer add ons including lo jack, service plan, maintenance plan, and a first place finish detailing contract,,, if I didn't buy these things with the car, my interest rate would be higher. Fast forward to April 2016, I foolishly went back to them to buy our new mustang. Mark (sales manager) informed me that he was unable to give me the rebate Ford was offering on the mustang, nor give me the "x plan" (a discount i'm entitled to because of my employer) because he had to pay 2800.00 to a bank to get them to finance me. I finally realized they were screwing me and walked away from the sale. Bottom line is this,,, these people care nothing about their customers,,, all they care about is how many cars they can sell in any given month!!!
Crown Ford Fayetteville responded to this review
6/06/2016
Hello, we're so sorry for our lack of availability. When you have the chance to return to our dealership, please ask for Jack Pate. We’ll most certainly work to get a resolution for you at the store. Again, we're sorry for the difficulty in availability by phone. Regards, Pete Macey, General Manager 910-826-6101
Crown Ford Fayetteville responded to this review
6/07/2016
When you have the chance to return to our dealership, please ask for Jack Pate. We’ll most certainly work to get a resolution for you. Regards, Pete Macey, General Manager 910-826-6101
Airborne75/24/2016 10:14:01 AM
1.5
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Adam Finance Manager
Went to this Dealership to purchase a vehicle with my wife. The sales process went well picked out a vehicle happy about the product. The Financing end is where I had the problem. After signing paperwork three times. Each time the payment and rate went up. They finally closed the deal on a 40K truck that was a 2015 last years model. I ended up paying the sticker price for. My wife did not get the service plan they promised and my rate is 11%. I called Adam the finance so called manager. He has yet to return my call or send me a copy of the paperwork used to close the deal or clarify where the service plan went. He never mentioned the term of the loan at any time. Just sign here, sign here. Thank God for my local credit union. They cut that rate in half and reduced my monthly payment.
Crown Ford Fayetteville responded to this review
6/06/2016
I’m glad our team made the sales process a great one for you, but I am sorry to know that the finance portion of your experience wasn’t the best. I’ll be sure to let them know about this. Please don’t hesitate to call me at 910-826-6101 to further discuss this situation. Regards, Pete Macey, General Manager
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Crown Ford : Fayetteville, NC 28303 Car Dealership, and Auto Financing - Autotrader